Google’s On The Field Now. Is It Being Too Cautious?

Google’s Gemini launch.

As hype escalated around the debut of ChatGPT more than a year ago, I predicted that OpenAI and Microsoft would rapidly develop consumer subscription service models for their nascent businesses. Later that year I wrote a piece speculating that Google would inevitably follow suit. If Google was smart, and careful, it had a chance to become “the world’s largest subscription service.” From that piece:

Google can’t afford to fall behind as its closest competitors throw massive resources at AI-driven products and services. But beyond keeping up, Google finds itself in an even higher-stakes transition: Its core business, search, may be shifting into an entirely new consumer model that threatens the very foundation of the company’s cash flow spigot: Advertising. 

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The Question Google Won’t Answer

Reading Ben Thompson’s coverage of Google’s earnings call this week,  one thing jumps out, and simply can’t be ignored: Google CEO Sundar Pichai was asked a simple question, and, as Thompson points out, Pichai dodged it completely. A Merril analyst asked this question:

“Just wondering if you see any changes in query volumes, positive or negative, since you’ve seen the year evolve and more Search innovative experiences.”

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Predictions 2024: It’s All About The Data

Let’s talk 2024.

2023 was a down year on the predictions front, but at least I’ve learned to sidestep distractions like Trump, crypto, and Musk. If I can avoid talking about the joys of the upcoming election and/or the politics of Silicon Valley billionaires,  I’m optimistic I’ll return to form. As always, I am going to write this post with no prep and in one stream-of-conscious sitting. Let’s get to it.

  1. The AI party takes a pause. The technology industry – and by this point, the entire capitalist experiment – is addicted to boom and bust cycles and riddled with blinkered optimism. In 2023 we allowed ourselves to dream of AI genies; we imagined trillions in future economic gains, we invested as if those gains were a certainty. In 2024, we’ll wake up and realize – as we did with the web in the early 2000s – that there’s a lot of hard work to do before our dreams become a reality. I’m not predicting an AI crash – but rather a period of digestion, with a possible side of Tums. Corporations will find their initial pilots less impactful than they hoped, and when told of the sums they must spend to course correct, insist on cutting back. Consumers will become accustomed to genAI’s outputs and begin to rethink their $20 a month subscriptions. Growth will slow, though it will not stagnate. Regulators around the world will take the year to move past Terminator nightmares and into the hard work of deeply understanding AI’s societal impact. IP holders – artists, newspapers, craftspeople – will press their lawsuits and infuse the market with uncertainty and hesitancy. In short, society will take a pause that refreshes. And that will be a good thing.
  2. But Progress Continues… It may feel like a pause, but below the tech media scorekeeping narrative, a growing ecosystem of AI startups will make important strides in areas that will matter beyond 2024. AI is driven by data, and as a society we’re not particularly good at structuring, governing, or sharing data. It makes sense that big companies with access to unholy amounts of structured data pioneered the AI era. (Of course, if you’re not a big company, and you want access to massive amounts of data, it helps to just take it without asking permission). But the AI-driven startups that will make waves in 2024 will do so by structuring discrete chunks of valuable information on behalf of very specific customers. It won’t make many headlines, but taken collectively, it’s this kind of work that will lay the groundwork for AI becoming truly magical. Read More
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Grading my 2023 Predictions: The Batting Average Dips

Well that was one hell of a year.

As I do each December, it’s time to grade my own homework. And the past twelve months certainly started out well. But unless a certain fascistic presidential candidate has a change of heart in the next few days (he won’t), I’m afraid I didn’t break .500 this year (last year I was smokin’ hot, I must say).

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Why Is The News Business So Terrible?

“A collage of iconic news industry brands and related imagery like newspapers, radios, televisions, and web pages in a dumpster, on fire, digital art”

It’s been nothing but bad news for “the news” lately, and this week piled on two more depressing headlines: Gallup released a poll showing American confidence in the validity of mainstream news media is at an all time low, and The New York Times filed a trend piece noting that Silicon Valley companies, once a font of traffic for journalistic enterprise, are “ditching” news sites. Turns out that with link taxes, content moderation nightmares, advertising blacklists, and consumer fatigue, “news” is just more trouble than its worth for our modern attention merchants. Even Threads, Meta’s Twitter competitor, has decided to downplay the role of current events on its platform.

For those of us in who’ve been in the news business for more than a minute, this story ranks as a classic “dog bites man” story. The Times‘ piece turns on the news that Meta’s point person for news, Campbell Brown, is leaving the company. But anyone who’s worked with Brown over the past few years was already in on the joke. Brown was hired in 2017 to put a familiar face on Facebook’s tumultuous relationship with the press. Back in early 2019, when we were just starting The Recount, she was refreshingly direct with me when I asked if I should invest in a relationship with Facebook. In short, the answer was no.

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The Sites That Never Get Built: Why Today’s Internet Discourages Experimentation

 

The Dude knows the pitfalls of scattering a loved ones’ ashes…

Every so often I get an idea for a new website or service. I imagine you do as well. Thinking about new ideas is exciting – all that promise and potential. Some of my favorite conversations open with “Wouldn’t it be cool if….”

Most of my ideas start as digital services that take advantage of the internet’s ubiquity. It’s rare I imagine something bounded in real space – a new restaurant or a retail store. I’m an internet guy, and even after decades of enshittification, I still think the internet is less than one percent developed.  But a recent thought experiment made me question that assumption. As I worked through a recent “wouldn’t it be cool” moment, I realized just how moribund the internet ecosystem has become, and how deadening it is toward spontaneous experimentation.

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Google Will Become the World’s Largest Subscription Service. Discuss.

A Google subscription box via Dall-E

Those of you who’ve been reading for a while may have noticed a break in my regular posts – it’s August, and that means vacation. I’ll be back at it after Labor Day, but an interesting story from The Information today is worth a brief note.

Titled How Google is Planning to Beat OpenAI, the piece details the progress of Google’s Gemini project, formed four months ago when the company merged its UK-based DeepMind unit with its Google Brain research group. Both groups were working on sophisticated AI projects, including LLMs, but with unique cultures, leadership, and code bases, they had little else in common. Alphabet CEO Sundar Pichai combined their efforts in an effort to speed his company’s time to market in the face of stiff competition from OpenAI and Microsoft.

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Come With Me on a Spin Through the Hellscape of AI-Generated News Sites

Welcome to the hellscape of “Made for Advertising” sites

This past Monday NewsGuard, a journalism rating platform that also analyzes and identifies AI-driven misinformation, announced it had identified hundreds of junk news sites powered by generative AI. The focus of NewsGuard’s release was how major brands were funding these spam sites through the indifference of programmatic advertising, but what I found interesting was how low that number was – 250 or so sites. I’d have guessed they’d find tens of thousands of these bottom feeders – but maybe I’m just too cynical about the state of news on the open web. I have a hunch my cynicism will be rewarded in due time, once the costs of AI decline and the inevitable economic incentives that have always driven hucksters kick in.

Given 250 is a manageable number for a mere mortal, I decided to ask the good folks at NewsGuard, where I’m an advisor, for a copy of their listings. Nothing like a tour through the post-apocalyptic hellscape of our AI future, right?

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AI’s “Oppenheimer Moment” Is Bullshit.

Well that was something. Yesterday the Center for AI Safety, which didn’t exist last year, released a powerful 22-word statement that sent the world’s journalists into a predictable paroxysm of hand-wringing:

“Mitigating the risk of extinction from A.I. should be a global priority alongside other societal-scale risks, such as pandemics and nuclear war.”

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The Firefox Test

The Information today reports that Mozilla plans to integrate GPT-like chat technology into its widely used Firefox browser. Mozilla has long partnered with Google for search, yielding a reputed hundreds of millions in revenue as a result.

The tech press has breathlessly speculated that, freshly invigorated thanks to ChatGPT, Microsoft’s Bing might steal a major distribution partner from Google. First it was Samsung (wrong), then it was Apple (unlikely), and always there was Firefox, with its 200 million monthly users and its tumultuous relationship with its Googley paymaster.

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