Zuckerberg In A Bunker

Mark Zuckerberg is in a crisis of leadership. Will he grasp its opportunity?

Happier times.

It seems like an eternity, but about one year ago this Fall, Uber had kicked its iconic founding CEO to the curb, and he responded by attempting a board room coup. Meanwhile, Facebook was at least a year into crisis mode, clumsily dealing with a spreading contagion that culminated in a Yom Kippur apology from CEO Mark Zuckerberg. “For those I hurt this year, I ask forgiveness and I will try to be better,” he posted. “For the ways my work was used to divide people rather than bring us together, I ask for forgiveness and I will work to do better.”

More than one year after that work reputedly began, what lesson from Facebook’s still rolling catastrophe? I think it’s pretty clear: Mark Zuckerberg needs to do a lot more than publish blog posts someone else has written for him.

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After the Token Act: A New Data Economy Driven By Small Business Entrepreneurship

Gramercy Tavern in New York City

If Walmart can leverage data tokens to lure Amazon’s best customers away, what else is possible in a world of enabled by my fictional Token Act?

Well, Walmart vs. Amazon is all about big business – a platform giant (Amazon) disrupting an OldBigCo (Walmart and its kin). Over the past two decades, Amazon bumped Walmart out of the race to a trillion-dollar market cap, and the OldCo from Bentonville had to reset and play the role of the upstart. The Token Act levels the playing field, forcing both to win where it really matters: In service to the customer.

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Uber Does Not Equal The Valley

Uber Protest

Now that the other shoe has dropped, and Uber’s CEO has been (somewhat) restrained, it’s time for the schadenfreude. Given Uber’s remarkable string of screwups and controversies, it’s coming in thick, in particular from the East coast. And while I believe Uber deserves the scrutiny — there are certainly critical lessons to be learned — the hot takes from many media outlets are starting to get lazy.

Here’s why. Uber does not reflect the entirety of the Valley, particularly when it comes to how companies are run. As I wrote in The Myth of the Valley Douchebag, there are far more companies here run by decent, earnest, well meaning people than there are Ubers. But of course, the Ubers get most of the attention, because they confirm an easy bias that all of tech is off the rails, and deserves to be taken down a notch.

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New Post On NewCo.Co: Silicon Valley Won’t Always Be The Center of Entrepreneurship

Hey Searchblog readers, posting a teaser here of a story I wrote which ran this week on NewCo. We’re doing more and more original reporting and editorial on our site, I invite you to sign up for our daily newsletter, which curates the best stories and insights on the ongoing transformation of business around the world.

The ever-present debate around whether Silicon Valley will retain its crown as the most important tech hub got fresh fuel this past week, first from a piece by Adam Lashinsky (yes, it will), and then from a Financial Times report (sub. required) seemingly refuting his conclusion (no, New York wins!).

The research behind the FT report claims the most entrepreneurial cities in the US are, in order, New York, Boston, Providence, and then San Francisco. The FT headline – “How New York stole Silicon Valley’s crown” – leads one to believe that somehow the research was comparing Apples to Big Apples. Of course, it was doing nothing of the sort. In truth, the FT‘s uncharacteristic clickbait compared Salesforces to sandwich shops.

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