Tag: marketing

OpenAI Plans on Marketing Its Way To Glory. Bonne Chance!

The cookies have it.

Early this past Saturday morning I got an email from OpenAI titled “Update to our privacy policy and more controls.” I don’t recall ever getting email from the company – I signed up for ChatGPT when it launched, but haven’t used the service much since switching to Claude several years ago. But the email reminded me of a story I read from The Information last week, and I think it’s fair to say the two are related: OpenAI Sees $8 ChatGPT Driving Consumer Subscribers to 122 Million This Year.

I’ve written several posts about OpenAI’s jaw-dropping advertising ambitions, which I believe history will judge as the most audacious and potentially damaging expansion of the Internet’s data-driven advertising model since the invention of AdWords, Google’s original cash cow. OpenAI plans on scaling its advertising revenue from zero in 2025 to more than $100 billion by 2030. As I pointed out earlier, it took Google nearly two decades to reach that milestone.

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Do You Trust The Conjurer? (Predictions 2026, #1)

Cecco de Caravaggio The Conjurer (The Musician) c. 1600-1620

The modern English verb ‘to conjure’ is derived from the Latin conjurare, meaning ‘band together by an oath, conspire.’ Its roots con (‘with’) and jur (‘legal right or authority, law’) echo with questions central to our present day struggle with technology: Who do we trust to determine authority? Why do we believe in them?

Conjuring also evokes magic, sorcery, and wonder, essential elements of the tech industry mythos. My earliest pieces on the impact of generative AI leaned on the metaphor of magical “genies” doing our bidding in a relationship bound by loyalty and trust. Do those genies work for us, or are they the product of conjurers beyond our control? Do they demand faith, or instill it?

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Headless Marketing

Yesterday I wrote a piece about the AI-driven “white collar recession,” which felt to me like a bunch of bullshit marketing. This morning as I perused my morning paper I came across this extraordinary example of exactly what I’m on about. The image above is an ad in The Information’s morning tech news roundup.  It’s an undisguised appeal aimed at marketing professionals, playing directly to their fears that they’re about to be replaced by AI. The solution, of course, is … “Head” – the “world’s first AI marketer” which, the company claims, is “not a tool, it’s a new species.”

This kind of claptrap is clogging up any reasonable dialog about the role of AI in our economy. On its home page, Head claims to be “hired” by more than 50,000 companies – hey, that’s a lot! But just a bit of legwork reveals Head is … well, the word “questionable” comes to mind.

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Can Bluesky Do Advertising Right? Yes.

Chart compiled based on various web sources for both early Twitter and recent Bluesky growth.

I’ve been in the business of making new kinds of media companies, media platforms, and media technologies since before the Web was born, and in every case I’ve partnered with the advertising industry to make it happen – an industry often reviled as the driver of “surveillance capitalism,” the attention-mining, data-driven monster supposedly at the center of the Internet’s enshittification. 

So I wasn’t shocked when Bluesky CEO Jay Graber acknowledged last week that advertising might be in the company’s future. The company is growing at a blistering pace, adding tens of millions of users in a matter of months. It costs dearly to service that kind of growth, and the company has investors to appease. Bluesky’s growth mirrors Twitter in 2008 – 9009 – the year that Twitter first raised capital at a billion-dollar-plus valuation. Twitter proceeded to introduce advertising as its core business model one year later, in 2010.

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Apparently, Brand Safety Is Dead. That’s Good For News, No?

SHOT.
CHASER.

If you want to understand where the zeitgeist is headed in Silicon Valley, you have to study The Information, the clubby, well-sourced favorite read of Valley oligarchs. The publication made its reputation by commanding lofty subscription prices back when nearly all tech news was free; it now enjoys multiple revenue streams, including advertising, events, and a “pro” version for $750-$999 a year. I’ve been a subscriber (of the “regular” variety) for years, and I probably always will be.

That said, every so often The Information runs a story that is so clearly aligned with the interests of the plutocracy it begs to be called out. “Advertisers Retreat From Social Media Policing” is its latest entry in this category. The piece opens with a stupendous straw man: “For several years, a favorite tactic of progressives agitating against social media and conservative news outlets has been pressuring marketers to pull their ads.”

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No. TV Advertising Is Not Going to Become “Performance Driven”

Remember the “year of mobile”? That was the five-year period from roughly 2007 to 2012, when industry pundits annually declared that everything was about to change because of the smart phone. Mobile eventually did come to dominate the marketing landscape, but the shift took far longer than anyone expected.

I’m starting to think we’re in a similar cycle with streaming – only the transition from cable to digital television has taken far longer, and has been far, far messier.  I recall editing the February, 1994 cover story for Wired, in which we asked – thirty years ago! – if advertising as we knew it was finally dead. We opened that piece with a futuristic scenario in which advertising had changed completely:

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Predictions 2024: It’s All About The Data

Let’s talk 2024.

2023 was a down year on the predictions front, but at least I’ve learned to sidestep distractions like Trump, crypto, and Musk. If I can avoid talking about the joys of the upcoming election and/or the politics of Silicon Valley billionaires,  I’m optimistic I’ll return to form. As always, I am going to write this post with no prep and in one stream-of-conscious sitting. Let’s get to it.

  1. The AI party takes a pause. The technology industry – and by this point, the entire capitalist experiment – is addicted to boom and bust cycles and riddled with blinkered optimism. In 2023 we allowed ourselves to dream of AI genies; we imagined trillions in future economic gains, we invested as if those gains were a certainty. In 2024, we’ll wake up and realize – as we did with the web in the early 2000s – that there’s a lot of hard work to do before our dreams become a reality. I’m not predicting an AI crash – but rather a period of digestion, with a possible side of Tums. Corporations will find their initial pilots less impactful than they hoped, and when told of the sums they must spend to course correct, insist on cutting back. Consumers will become accustomed to genAI’s outputs and begin to rethink their $20 a month subscriptions. Growth will slow, though it will not stagnate. Regulators around the world will take the year to move past Terminator nightmares and into the hard work of deeply understanding AI’s societal impact. IP holders – artists, newspapers, craftspeople – will press their lawsuits and infuse the market with uncertainty and hesitancy. In short, society will take a pause that refreshes. And that will be a good thing.
  2. But Progress Continues… It may feel like a pause, but below the tech media scorekeeping narrative, a growing ecosystem of AI startups will make important strides in areas that will matter beyond 2024. AI is driven by data, and as a society we’re not particularly good at structuring, governing, or sharing data. It makes sense that big companies with access to unholy amounts of structured data pioneered the AI era. (Of course, if you’re not a big company, and you want access to massive amounts of data, it helps to just take it without asking permission). But the AI-driven startups that will make waves in 2024 will do so by structuring discrete chunks of valuable information on behalf of very specific customers. It won’t make many headlines, but taken collectively, it’s this kind of work that will lay the groundwork for AI becoming truly magical. Read More
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Advertising Is Coming To Threads. What Happens Next?

With thanks to Scott Monty

I stopped using Twitter over a year ago, as soon as Elon Musk took control of the place. I don’t miss it – it was already a pretty toxic place, and my tenure at The Recount, a political media company, ensured I had to engage with most of Twitter’s worst attributes.

But when Meta launched Threads, its Twitter clone, I figured I’d give the new service a try. I’d played around with Mastodon, but found it a bit sparse, and Meta’s commitment to the fediverse (still unfulfilled), plus its integration with Instagram (a built in network!) felt worth checking out.

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Ads in Chat-Based Search? Of Course – But What Kind?

Artwork Cheri Stamen for Signal360

I’ve written a long-ish post attempting to answer that question over at P&G’s Signal360 publication, please head there (and sign up for their newsletter!) if you’d like to read the whole thing. Below is a teaser for those of you who aren’t sure you want to click the link (so few of us do these days!). 

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Predictions ’23: Advertising – Netflix, Apple, Amazon, Twitter

I love advertising – particularly digital advertising. There, I said it. Was that so hard? Well, yes, the industry I’ve partnered with for more than three decades can be very difficult to defend – and the past ten or fifteen years have been particularly bad. I’m tempted to say that everything after Google Adwords was a net negative in the world, including Facebook, which was the bastard child of Google, and even the open web and programmatic advertising (a development I’ve previously called “heroic” and “the greatest single artifact of humankind”).

It’s fair to say I have a complicated relationship with what’s come to be called “ad tech” – we developed the first ad servers and banner ads at Wired in the 1990s, I wrote a book about the business and its breakout star (Google) in the early 2000s, I started an advertising-driven open-web business that nearly reached escape velocity around the same time, I still chair an adtech and data-driven descendant of that business today, I’ve work closely with the largest advertiser on the planet for nearly 15 years, I sit on the board of LiveRamp, an essential component of today’s digital marketing ecosystem, I’ve started or advised or invested in countless media companies – most of which are dependent on advertising in one form or another.

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