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On Larry Page’s Letter: Super Amazing Great Tremendous!

By - April 09, 2012

(I promised a bit more color commentary on Larry Page’s 3500-word missive posted last week, and after reading it over a few more times, it seems worth the time to keep that promise. I wrote this last weekend, but am on vacation, so just posting it now…)

It’s not often you get a document such as this to analyze – the last time I can recall is Google’s feisty 2004 letter to shareholders written on the eve of its IPO.

Well, eight years in, the feisty has taken a back seat to the practical, the explicative, and the … nice! The first thing I noticed were the exclamation points – Larry uses one in the second sentence, then keeps on exclaiming – 11 times, in fact. Now, I don’t know Larry Page very well, but he just doesn’t seem the type to use exclamation points. Seeing so many of them felt….off. Also, the letter had a very “softer side of Sears” feel to it, the language itself was rounded, not quite defensive (as it might have been given the news lately), but also not pointed.

Clearly, this was a new Larry – Larry in a sweater vest, so to speak. As a lover of language, I wanted to see if there were any interesting patterns, so for ease of analysis, I decided to cut and paste it into a Word doc (sorry, Google Docs, old habits die hard. Something that the Bing team knows well…).

Larry uses variations of the word “love” eight times in his post. Beautiful is used three times. “Great” gets a workout: it’s used 14 times. “Excited about” gets five. “You can,” 10, “We have,” 12. “Search” gets 22 mentions, “Google,” 32, “people,” 28.  “Users” gets 18 – I’ve always hated that word. Android is mentioned 13 times, though it doesn’t seem to be nearly as important in the document as Google+, which merits 9 mentions, slightly lower than “revenue,” which comes in at 10.

But what really strikes me is how, well, nice the language is. So many nice words – beautiful, share, improve, healthy, better, like, important, great, well, tremendous, believe, enable, best – all of these words are used at least three times, often more than ten.

I’m not saying it’s wrong to be so darn nice, it just doesn’t feel like it’s truly Page’s voice. It feels more written by committee. It lacks the zest and attitude of Page’s 2004 missive – but then again, Google has a lot more on its plate now, and a lot more to lose.

Then again, there are some zingers in there, even if they are wearing sweaters. Page makes a point of showing how the Android and YouTube acquisitions worked out in the end, a veiled (or vested?!) defense of Google’s Motorola deal. And while the word “evil” is only used once, I find it very, very interesting it was used at all. For a while, it seemed Google was backing off its unofficial slogan of “Don’t be evil.” But in the letter, up it pops, though again, with its shoulders rounded: “We have always believed that it’s possible to make money without being evil,” Page writes. Then he goes into an anecdote about why revenue is necessary, starring his tragic hero Nikola Tesla.

Oddly, for a letter that is reputedly written for investors, Page never mentions Google’s stock price, which hasn’t exactly beaten the Nasdaq lately, but it hasn’t lagged, either.

In the end, the letter is a long, rambling walk through a familiar suburb. Nice, but…well, just that, nice. Maybe I was hoping that Page would come out swinging, defending Google against all the recent slings and arrows, pointedly explaining why it makes sense to combine privacy policies, integrate Google+ into search, and buy Motorola. But that’s clearly not his (public) style. I’m guessing in private, there’s a bit more fire in his pen.

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Facebook Buys Instagram, Checks Off A Swath of 2012 Predictions In One Move

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Waaaay back in January, I rolled out my annual predictions. Thanks to our pals at Facebook, a few of them are now pretty much in the bag. I may have to start doing these things monthly, given the pace of our industry.

Prediction #5 was that it’d be a big year for Internet M&A. I further singled out Instagram as a company that would likely be bought, and figured there’d be a battle between Twitter, Apple, Facebook, and Google for the prize. Facebook won, with a billion dollar price tag. That checks box number seven, which predicted, among other things, that Facebook would make a billion dollar acquisition. FWIW, I also predicted Google would have a rough year (so far, seems that way) and that a heads up display would emerge (Google did that as well).

Facebook says it’s going to leave Instagram alone for the most part, but I don’t expect that to last that long. The most interesting part of the announcement for me was Zuckerberg’s promise to “learn” from Instagram’s integration with other social services. I wonder if that will hold. In any case, congrats to the team at Instagram, who presented just last month at our Signal SF event. Who might be next? Perhaps they’re presenting at our event next month in NYC…

Larry Page Makes His Case

By - April 05, 2012

Given the headlines, questions, and legal actions Google has faced recently, many folks, including myself, have been wondering when Google’s CEO Larry Page would take a more public stance in outlining his vision for the company.

Well, today marks a shift of sorts, with the publication of a lenthy blog post from Larry titled, quite uninterestingly, 2012 Update from the CEO.

I’ve spent the past two days at Amazon and Microsoft, two Google competitors (and partners), and am just wrapping up a last meeting. I hope to read Page’s post closely and give you some analysis as soon as I can. Meanwhile, a few top line thoughts and points:

- Page pushes Google+ as a success, citing more than 100 million users, but still doesn’t address the question of whether the service is truly being used organically, rather than as a byproduct of interactions with other Google products. I’m not sure it matters, but it’s a question many have raised. He also doesn’t address, directly, the tempest over the integration of G+ into search.

- Page also does not directly address the issue of FTC privacy investigations into the company, not surprising, given any company’s response to these investigations is usually “no comment.” However, Google might have explained with a bit more gusto the reasons for its recent changes.

- Page tosses out another big number, this one around Android: 850K activations a day. Take that, Apple!

- Page uses the words “love” and “beauty” – which I find both refreshing and odd.

- Page also talks about making big bets, focusing on fewer products, and how it’s OK to not be exactly sure how big bets are going to make money. This is a topic where Google has a ton of experience, to be sure.

More when I get out of my last meeting….

Architectures of Control: Harvard, Facebook, and the Chicago School

By - April 02, 2012

Early in Lessig’s “Code v2,” which at some point this week I hope to review in full, Lessig compares the early campus networks of two famous educational institutions. Lessig knew them well – in the mid 1990s, he taught at both Harvard and the University of Chicago. Like most universities, Harvard and Chicago provided Internet access to their students. But they took quite different approaches to doing so. True to its philosophy of free and anonymous speech, Chicago simply offered an open connection to its students – plug in anywhere on campus, and start using the net.

Harvard’s approach was the polar opposite, as Lessig explains:

At Harvard, the rules are different….You cannot plug your machine to the Net at Harvard unless the machine is registered – licensed, approved, verified. Only members of the university community can register their machines. Once registered, all interactions with the network are monitored and identified to a particular machine. To join the network, users have to “sign” a user agreement. The agreement acknowledges this pervasive practice of monitoring. Anonymous speech on this network is not permitted – it is against the rules. Acceess can be controlled based on who you are, and interactions can be traced based on what you did.

In the preceding paragraph, change “Harvard” and “university” to “Facebook” and – there you have it. Facebook was the product of a Harvard mindset – and probably could never have come from a place like Chicago or Berkeley (where I taught).

I called up Harvard’s IT department to see if the policy had changed since Lessig’s experiences in the 1990s, or Mark Zuckerbeg’s six or so years ago. The answer was no – machines still must be registered, and all actions across Harvard’s network are trackable.

There are many benefits associated with a “real names” identity policy, including personalized services and a far greater likelihood of civil discourse. But the reverse is also true: without the right to speak anonymously (or pseudonymously), dissent and exploration are often muted. And of course, there’s that tracking/monitoring/data issue as well…

In Code, Lessig goes on to predict that while the original Internet began with a very Chicago-like approach to the world, architectures of regulation and control will ultimately end up winning if we don’t pay close attention.

He wrote the original Code in 1999, and updated it in 2006. The word Facebook is not in either version of the text. Just thought that a curious anecdote worth sharing.

The Yin and Yang of Audience

By - March 15, 2012

(image) The Signal San Francisco conference is less than a week away, so I thought I’d take the time to explain my reasoning for the theme, and offer a curtain raiser of sorts on the day-long program. (PS, I have ten, and only ten, half price tickets available. Hit this link, and use the code “luckyday.”)

The theme, a portion of which is the title of this post, is “The Yin and Yang of Audience, Platforms and the Independent Web.” I do get a few eyes a-rollin’ when I frame conference themes, but hey, I can only do what I know how to do. I actually think pretty hard about this stuff, and like to take the time to outline the ideas behind the program.

So here goes. As readers know, I’ve been thinking out loud a lot about the future of the Internet, and whether the rise of “walled gardens” like Facebook and Apple’s iOS (what I call AppWorld) are ultimately the future the web. My short answer is yes….and. By that I mean that the Internet, which began as an open, gatekeeper-free platform where anyone could hang a shingle, will ultimately interconnect with these walled gardens – there’s just too much value in what I call the “ecosystem approach” for the opposite to occur. I framed two major forces driving the Internet today: The independent web (sites unaffiliated with major platforms like Google or Facebook), and the dependent web (major platforms which create a valuable “logged in” experience that changes “depending” on who you are.).

It’s our thesis that these two forces are “interdependent:”  Each depends on the other. Hence the theme.

Wikipedia defines “Yin Yang” this way:

“Yin and yang” is used to describe how polar opposites or seemingly contrary forces are interconnected and interdependent in the natural world, and how they give rise to each other in turn. Opposites thus only exist in relation to each other.

At Signal SF, we have an extraordinary lineup of speakers from both the platform world (LinkedIn, Yahoo, Google, Facebook, Twitter, Microsoft) as well as from independent publishers and service providers (Federated Media, Girl’s Gone Child, Automattic, Lijit). And of course, we have the marketers and agencies responsible for bringing these worlds together in service of their brands (Levi Strauss, AKQA,  Quantcast, Intel, Neilsen). Not to mention some really interesting startups like Instagram, One King’s Lane, PinWheel, TasteMakerX, ShareThis, and MarketShare.

In today’s marketing world, brands need to take an integrated approach to digital marketing – connecting both the passion, federated scale, and community of the independent web with the power of major dependent web services like Facebook, Google, and others. (It’s why I chose the image above for this post – put your roots in the independent web, and let your voice be heard and circulate throughout the whole Internet…)

It promises to be an engaging and smart discussion, and I hope you’ll join us for it. You can register here, or, if you’re an FM partner, email me (jbat at federatedmedia dot net), and I’ll make sure to swing you a pass. See you there!

LinkedIn, The Media Company?

By - March 13, 2012

Quick, what’s LinkedIn? If you’re like me, the first thing that comes to mind is “a professional social network.” Perhaps “a place to get a job, or find someone to fill a job.” Or maybe “the place my professional resume lives.” And certainly “a very successful Internet IPO.”

But over the two years or so, LinkedIn has quietly built itself into a significant media business. It’s added a newsfeed, status updates, and “top stories today” features. Late last month, it added “following”  as well. And I’ve begun to notice the LinkedIn share button popping up all over the web – it isn’t quite the attention engine that Twitter has become, but its power is rising. (Yep, I’ve got one on this site too).

All those media bells and whistles combine to create a robust advertising business, complete with a Facebook-like self service platform driven by your social graph. That business has been scaling right along with its core recruitment and jobs posting revenue, accounting for about a third of the company’s topline.  Given that LinkedIn added more members last year than in the prior 6 – about 60 million, for a global total of 150 million, I predict it won’t be long before LinkedIn becomes a “must buy” for any marketer who targets professionals. And that’s a lot of marketers.

It doesn’t hurt that the business has been killing it – beating Wall Street expectations and outperforming most recent Internet IPOs.

The man steering LinkedIn, CEO Jeff Weiner, will join me onstage next week at our Signal San Francisco show. We’ll have one of our trademark conversations, and I’m inviting you to help me interview him. Given Signal focuses on the media and marketing business, we’ll certainly cover off on that part of Weiner’s purview.  But what else might you want to hear from Weiner? He’s always a fun interview, and usually shares very candid opinions of other players in the Internet ecosystem (he was a top executive at Yahoo and Warner Brothers prior to joining LinkedIn).

Join us at Signal to hear Jeff, along with a killer lineup that includes Adam Bain, President of Global Revenue at Twitter, Tom Bedecarre, CEO of AKQA, Michele DiLorenzo, CEO of Jumptime, Konrad Feldman, CEO of Quantcast, Ross Levinsohn, EVP Yahoo, Alison Pincus, CEO of One Kings Lane, Kevin Systrom, CEO of Instagram, Tina Sharkey, CEO of BabyCenter, and many, many others. It’s a wonderful group, so register now!

Who Controls Our Data? A Puzzle.

By - March 11, 2012

(image) Facebook claims the data we create inside Facebook is ours – that we own it. In fact, I confirmed this last week in an interview with Facebook VP David Fischer on stage at FM’s Signal P&G conference in Cincinnati. In the conversation, I asked Fischer if we owned our own data. He said yes.

Perhaps unfairly  (I’m pretty sure Fischer is not in charge of data policy), I followed up my question with another: If we own our own data, can we therefore take it out of Facebook and give it to, say, Google, so Google can use it to personalize our search results?

Fischer pondered that question, realized its implications, and backtracked. He wasn’t sure about that, and it turns out, it’s more complicated to answer that question – as recent stories about European data requests have revealed.*

I wasn’t planning on asking Fischer that question, but I think it came up because I’ve been pondering the implications of “you as the platform” quite a bit lately. If it’s *our* data in Facebook, why can’t we take it and use it on our terms to inform other services?

Because, it turns out, regardless of any company’s claim around who owns the data, the truth is, even if we could take our data and give it to another company, it’s not clear the receiving company could do anything with it. Things just aren’t set up that way. But what if they were?

The way things stand right now, our data is an asset held by companies, who then cut deals with each other to leverage that data (and, in some cases, to bundle it up as a service to us as consumers). Microsoft has a deal to use our Facebook data on Bing, for example. And of course, the inability of Facebook and Google to cut a data sharing deal back in 2009 is one of the major reasons Google built Google+. The two sides simply could not come to terms, and that failure has driven an escalating battle between major Internet companies to lock all of us into their data silos. With the cloud, it’s only getting worse (more on that in another post).

And it’s not fair to just pick on Facebook. The question should be asked of all services, I think. At least, of all services which claim that the data we give that service is, in fact, ours (many services share ownership, which is fine with me, as long as I don’t lose my rights.)

I have a ton of pictures up on Instagram now, for example (you own your own content there, according to the service’s terms). Why can’t I “share” that data with Google or Bing, so those pictures show up in my searches? Or with Picasa, where I store most of my personal photographs?

I have a ton of data inside an app called “AllSport GPS,” which tracks my runs, rides, and hikes. Why can’t I share that with Google, or Facebook, or some yet-to-be-developed app that monitors my health and well being?

Put another way, why do I have to wait for all these companies to cut data sharing deals through their corporate development offices? Sure, I could cut and paste all my data from one to the other, but really, who wants to do that?!

In the future, I hope we’ll be our own corp dev offices. An office of one, negotiating data deals on the fly, and on our own terms. It’ll take a new architecture and a new approach to sharing, but I think it’d open up all sorts of new vectors of value creation on the web.

This is why I’m bullish on Singly and the Locker Project. They’re trying to solve a very big problem, and worse, one that most folks don’t even realize they have. Not an easy task, but an important one.

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*Thanks to European law, Facebook is making copies of users’ data available to them – but it makes exemptions that protect its intellectual property, trade secrets, and it won’t give data that “cannot be extracted from our platform in the absence of is proportionate effort.” What defines Facebook’s “trade secrets” and “intellectual property”? Well, there’s the catch. Just as with Google’s search algorithms, disclosure of the data Facebook is holding back would, in essence, destroy Facebook’s competitive edge, or so the company argues. Catch 22. I predict we’re going to see all this tested by services like Singly in the near future. 

 

On the State of Twitter Advertising: Adam Bain

By - March 06, 2012

Last week I wrote a post about Neal Mohan, who will be joining us for this month’s Signal conference in San Francisco. Today I’m focusing on Adam Bain and his role as President, Global Revenue at Twitter.

I’ve known Adam for some time, since his days at Fox Interactive Media, where he built Fox’s advertising platform (initially as a product out of MySpace). He joined Twitter a year and a half ago, and since then, has overseen the development of its “promoted” suite of products. Just recently, Twitter has expanded its roll out of what CEO Dick Costolo calls its “atomic unit” of advertising, the Promoted Tweet, to its mobile base, a significant move mirrored by Facebook at nearly the same time. It’s also opened up a self-service portal to its ad machine, a crucial move that drove early adoption of search and Facebook advertising.

When you are in charge of revenue for a company valued at $8 billion, the heat is on – the estimated $140 million or so Twitter pulled in last year ain’t gonna cut it. The company needs to scale its advertising platform to Google and Facebook levels, in terms of efficiency, response, and return on marketing investment. That’s no easy feat. In fact, it’s only been done a few times – by Facebook, Google, and arguably Overture (before Yahoo’s purchase and subsequent deal with Microsoft).

Hence last week’s Journal piece on Twitter’s attempts to woo ad giant P&G – the Journal argues that to get to billions in revenue, Twitter has to get companies like P&G to see the service as an “upfront” partner – the kind of company P&G spends with year after year.

The company has work to do, but is confident it’s figured out a path that will justify its lofty valuation. At the SF Signal conference, I’ll have a chance to sit down with Adam and discuss that path, as well as any number of other issues of interest. My question to you all – what do you think those items might be? Comments welcome, and if you’re wondering whether to come to Signal, please, register now! We’ve got quite the lineup, and we’re close to sold out.

 

Why Hath Google Forsaken Us? A Meditation.

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(image) Here’s a short overview of Google’s past few months: It’s angered policymakers and pundits with a sweeping change to its privacy settings. It’s taken a beating for favoring its own properties in its core search results. It’s been caught with its hands in Apple’s cookie jar, and despite the fact Facebook and others previously condoned the practice, it was savaged for doing so. It’s continuing to fight an expensive and uncertain patent war. And its blinkered focus on beating Facebook - a company which, at its core, couldn’t be more different philosophically – has caused many to wonder….What on earth has happened to the Google we once knew?

Has it abandoned its principles of supporting the open web, data liberation, and doing no evil? Is Google turning into … another walled garden?

Well, those are questions I’ve been pondering for a while now, and I think I have an answer, or at least, some reasonable speculation as to an answer.

Here’s the short version of the answer: Google is playing for the long term, but it feels it has no choice but to make these moves now. It’s in a “rip off the band aid” phase of the game.

The longer version goes something like this: Google had identified a central and existential threat to its future, and that threat is….us. Or rather, the fact that Google doesn’t have a direct relationship with us, in the way Apple or Facebook does.

Think about it. When you use Facebook, you’re always logged in, and your identity and relationships – to others, to content, to apps and services – are assets Facebook can use to customize your experience (oh, and your ads). You then take that identity and those relationships, and you promiscuously spread them around the web, logging into any number of services through Facebook’s Open Graph, giving Facebook an even deeper sense of who you are, what you consume, and what you “like.” You happily give Facebook terabytes of structured data about yourself, content with the implicit tradeoff that Facebook is going to give you a social service that makes your life better.

And anytime Facebook wants to change how it might use all that data about you, in any way, across any service it has within the Facebook ecosystem, all it has to do is change one privacy policy, tell you about it, and that’s that.

Oh, and did you know that Facebook changes the code underlying its services on a daily, if not hourly basis? Have you ever asked Facebook to get your approval for those changes, or for details on how they might effect you, or whether you can go back to using an earlier version of Facebook? Of course not. And when was the last time you read Facebook’s privacy policy? OK, if you read Searchblog, you probably have read it, at least once. Most folks? Nah. We trust Facebook to not do stupid things, if it does, we’ll just leave. Right?

Now think about Apple. For those of us who use its iPhone, iPad, iPod, and/or iTunes and other products, Apple has a complete picture of both our identity, and our relationship to Apple services (like iTunes, iCloud, iPhoto, MobileMe, etc.) as well as to the huge universe of apps on its devices. It also has a few hundred million of our credit card numbers, something Facebook can only dream of having (don’t worry, Facebook is working on that).

Oh, and when Apple wants to push a new version of iOS, its operating system, it simply does it. You might take the time to read the documentation as to what changed since the last operating system, but I doubt it. Like most of us, you just accept the update, because you don’t want your phone to stop working. Right?

Ditto for Apple’s terms of service and privacy policies. Have you ever read them? Really? Then you’re in a very small minority. Most of us don’t bother, because we trust Apple – like with Facebook, we figure if they do something that really pisses us off, we’ll drop them for an alternative. Right?

Finally, let’s think about our relationship with Google, circa mid 2011, before Google+ was introduced. For most of us, Google meant search, and the majority of us used search anonymously – we weren’t logged in. Google has been working on getting us to “personalize” search by logging in for years, but that only solved part of its problem. Hundreds of millions of us also used other Google products – Picasa for photos, YouTube for culture fixes, Gmail for communication, Blogger for expression, Maps, Docs, and lord knows what else for productivity. Not to mention, hundreds of millions more of us started using Chrome and Android.

Now, before Google+, every single one of those services had its own set of policies, its own approach to identity management, and its own vast data silos. It was one big hot holy mess, from Google’s point of view. As customers, we saw Google as one brand, but the truth is, we used its various services as if each came from a different company.

And that meant Google couldn’t compete with Apple or Facebook when it came to any number of crucial factors. It had no single point of reference for communicating with its customers. It had no way to link its services and provide  consistent updates, policy changes, or shared uses (would you like to integrate your Picasa photos into your Google search results? Sorry bud, I don’t know who you are, you’re out of luck!).

And this created one Very Big Problem for Larry Page & Co: Google couldn’t be elegant, or design driven, or easy to use. And we consumers have proven that we really, really want those things in our web services. That’s why Apple is winning. It’s why Facebook is winning. And it’s why Google was desperately afraid that it was about to lose.

So Google held its nose, built Google+ as its connective tissue, and plunged into a world of pain. It’s not over yet, but the game is afoot. Google is in the process of becoming Apple- and Facebook-like in its relationship to us.

Does that mean that Google will become Apple and Facebook? Time will tell, but my suspicion is no. And as much as I’d like to say the reason is high-minded, I think it’s more about competitive positioning. The people I know at Google really believe in the open web. They believe in data portability. And they believe in supporting an ecosystem that isn’t entirely under Google’s control. It’s that open-web ecosystem that created Google (and Facebook, and Apple, for that matter). And I think Google sees an end game – once it has direct, meaningful relationships with its customers, it believes it will be seen as the most open and accommodative player amongst the Internet Big Five. It will compete on policy and data use, and it believes it will win on those points. It will provide alternatives to Facebook and Apple, and it believes those alternatives will prove more consumer friendly over time.

At least, I hope that’s what Google believes….for now, there’s much work to be done. The integration of its privacy policy is step one. The next step is to provide a better privacy dashboard than Facebook currently does (Facebook, to its credit, has come a long, long way here. Apple? Not so much. I can’t find a dashboard for privacy settings anywhere). Then, Google must take another plunge, and allow us to use our data any way we want, both inside and outside of Google’s services. The more open Google proves to be over time, the more customers it will win in the long term. Oh, and then it has to figure out how to link Android to all of this (good luck with that one…).

Apple and Facebook have already shown themselves to have a philosophy of domain-specificity: everything works great, as long as you’re within their controlled domains. Building an open web alternative to that approach is messy, it’s painful, and it sometimes appears to contradict Google’s core principles. But I believe, in the end, it’s what Google is trying to do.

I shudder to think of an opposite outcome – where Google begins to act just like its main competitors. It could happen – and many of you have given up on the company doing anything but just that. But I think the world needs an alternative, and there are precious few companies with the heft and motivation to create one. In fact, there’s really just one…at least, for now.

On The State of Google’s Advertising Business: Neal Mohan at Signal SF

By - February 29, 2012

If you’ve been reading Searchblog, you know I’ve been writing quite a bit about Google, privacy, and the advertising business. All of those topics are going to be coming together in my interview with Neal Mohan, VP Product at Google, on the Signal SF stage next month.

Neal oversees display and mobile advertising for Google, and works directly with the company’s entire advertising stack, a formidable lineup of products that include the Doubleclick ad server and exchange businesses, AdSense, the Invite Media demand side platform, the pending AdMeld supply side platform, AdMob, and much more. Given the tempests over Google’s integration of its privacy policies, the integration of Google+ into Google search, and Google’s circumvention of Apple’s Safari browser, it’s bound to be quite a conversation.

Register for Signal:SF here (we’re closing in on a sell out), and please leave any questions or comments you might have for Neal below. I’ll be listening and integrating your input. Also, below are a few more links for you to peruse on the topic of Google and its advertising business (as well as that of its main competitor now, Facebook).

Risk and Riches in User Data for Facebook (NYT)

Google: Calling Our Ad System Closed is ‘Ridiculous’ (Digiday)

Search Still Drives Google, but Display Ads a $5 Billion Business (AdAge)

New Display Ad Push Adds to Bag of Tricks (WSJ)

Study Finds News Sites Fail to Aim Ads at Users (NYT)

Google to Pass Facebook in Display Ads in 2013: eMarketer (eWeek)

‘Do Not Track’ won’t halt data flow (Boston Globe)

Google On Defensive Yet Again In Snafu Over Ad-Tracking In Safari Browsers (paidContent)

Google sugarcoated privacy policy changes to mislead users, group charges (ZDnet)

A Sad State of Internet Affairs (Searchblog)