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Predictions 2010

By - January 03, 2010

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Related:

2009 Predictions

2009 How I Did

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did
2006 Predictions
2006 How I Did
2005 Predictions
2005 How I Did
2004 Predictions

2004 How I Did

A new decade. I like the sound of that. I’m a bit late on these, but for some reason these predictions refused to be rushed. I haven’t had the contemplative time I usually get over the holidays, and I need a fair amount of that before I can really get my head around attempting something as presumptive as forecasting a year.

So I’ll just start writing and see what comes.

While past predictions have focused on specific companies and industry segments (like Internet marketing), I think I’ll try to stay meta this time. Except for Google, of course, which is still the only company in the Internet economy that can be seen from space. For now. But we’ll get to that.

1. 2010 will mark the beginning of the end of US dominance of the web. I am not predicting the decline of the US Internet market, but rather its eclipse in size and overall influence by other centers of web economies. In essence, this is not an Internet prediction, but an economic one, as the web is simply a reflection of the world, and the world is clearly moving away from a US-dominated model.

2. Google will make a corporate decision to become seen as a software brand rather than as “just a search engine.” I see this as a massive cultural shift that will cause significant rifts inside the company, but I also see it as inevitable. Google, once the “pencil” of the Internet, has become a newer, more open version of Microsoft, and it has to admit as much both to itself as well as to its public, or it will start to lose credibility with all its constituents. While the company flirted with the title of “media company” I think “software company” fits it better, and allows it to focus and to lean into its most significant projects, all of which are software-driven: Chrome OS, Android, Search, and Docs (Office/Cloud Apps).

This shift means Google will, by years end and with fits and starts, begin to minimize its efforts in media, including social media, seeking to embrace and partner rather than compete directly. This is a significant prediction, as Facebook is clearly Google’s most direct competitor in many areas, but Google will realize, if it has not already, that it cannot out Facebook Facebook, but it sure can be a better software company.

3. 2010 will see a major privacy brouhaha, not unlike the AOL search debacle but around social and/or advertising related data. Despite the rise of personalized privacy dashboards for most major sites, there is still no industry standard for how marketing data is leveraged, and there is a brewing war for that data between marketers, their agencies, and third parties like ad networks and measurement companies. Add in a querulous legislative environment, and it’s hard to imagine there not being some kind of major flap in the coming year.

4. By year’s end the web will have seen a significant new development in user interface design, one that will have gained rapid adoption amongst many “tier one” sites, in particularly those which cover the industry.

Despite nearly ten years of blogging, most publishing sites are still stuck in the mode of “post and push down,” which is, frankly, a terrible UI for anyone other than news hounds. Thanks to the three-headed force of social, gaming, and mobile, I think the PC web is due for a UI overhaul, and we’ll see new approaches to navigation and presentation evolve into a recognizable new standard.

apple_newton130_iphone3g.jpg5. (image) Apple’s “iTablet” will disappoint. Sorry Apple fanboys, but the use case is missing, even if the thing is gorgeous and kicks ass for so many other reasons. Until the computing UI includes culturally integrated voice recognition and a new approach to browsing (see #4), the “iTablet” is just Newton 2.0. Of course, the Newton was just the iPhone, ten years early and without the phone bit….and the Mac was just Windows, ten years before Windows really took hold, and Next was just ….oh never mind.

6. 2010 will see the rise of an open gaming platform, much as 2009 was the year of an open phone platform (Android). Imagine what might happen when the hegemony of current game development is questioned – I want open development for Halo and Guitar Hero, damnit!

7. Traditional search results will deteriorate to the point that folks begin to question search’s validity as a service. This does not mean people will stop using search – habits do not die that quickly and search will continue to have significant utility. But we are in the midst of a significant transition in search – as I’ve recently written, we are asking far more complicated questions of search, ones that search is simply not set up to answer. This incongruence is not really fair to blame on search, but so it goes. Add to this the problem of an entire ecosystem set up to game AdWords, and the table is set. Google will take most of the brand blame, but also do the most to address the issue in 2010.

8. Bing will move to a strong but distant second in search, eclipsing Yahoo in share. Of course, with the Yahoo deal, it’s rather hard to understand search share, but I measure it by “where search queries originate.” This is a pretty bold prediction, given the nearly 7-point spread between Bing and Yahoo now, but I think Microsoft will pick up significant share using cash to buy distribution.

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9. Internet advertising will see a sharp increase, and not just from increased search and social media platform (PPC/PPA) spending. Brands will spend a lot more online in 2010, and most predictive models are not accounting for this rise.

10. (Image) This is probably a layup, but one never knows, layups are sometimes the ones you miss: The tech/Internet industry will see a surge in quality IPOs. However, at least one, if not more will be withdrawn as public scrutiny proves too costly and/or controversial. A corollary: There will also be a surge in M&A and “weak” IPO filings.

11. I’m out of my depth on this one, but it feels right so I’m going to go with it: We’ll see a major step forward in breaking the man/machine barrier. By this I mean the integration of technology and biology – yes, the same fantasy that fuels the blockbuster movies (Avatar, Matrix, Terminator). I’m not predicting a market product, but rather a paper or lab result that shows extraordinary promise.

12. I’ll figure out what I want to do with my book. SOGOTP, so to speak. Three years of predicting that I’ll start it is getting a bit old, eh? I feel good about branching back out into more contemplative fields, with FM in a strong position and our economy coming out from its defensive crouch.

As always, thanks for reading and responding. I look forward to 2010, it’d be hard to predict anything other than it’ll be a better year, overall, than 2009.

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These Are A Few of My Favorite Posts – 2009 Edition

By - December 30, 2009

Going through the past year in posts, I realized a few things. First, as with 2008, I wrote quite a lot off site. Second, I need way better navigation for this site, as it’s got six years of posts in it now, and even I can’t remember what the hell I said half the time. And third, I want to write more. A lot more. I’m expecting that will happen in 2010.

But I did get to write quite a bit in ’09. Here are some of the posts I’m most proud of.

January, 09

Predictions 2009 (drew the biggest single day crowd ever for Searchblog)

On Alice, Tik Tok, Marketing, CES, and Finding The Ground (in which I propose a our industry had found the bottom)

More on The Future of Print and Journalism

Why No Twitter Search from the Big Guys? (it came, ten months later…)

(Credit, Oil, IT, and) Paper Ain’t Free, So Don’t Waste It.

February, 09
Twitter = YouTube. (in which I submit that Google must buy Twitter. It did try…)

Wondering Out Loud: The AT&T Network (in which I wonder if AT&T is favoring the iPhone over other devices on its network)

Google Latitude (how *is* that going?!)

March, 09
An “Undifferentiated slush of results” (foreshadowing of things to come)

ExecTweets (the first brand marketing execution done with Twitter)
It’s Very Sorta Twitter (Facebook, That Is)

Tim Armstrong To Lead AOL – Further Thoughts

Can Google Find Its Voice?

“Search Is A Pencil” (Twitter is a pencil, Facebook, Photoshop)

The Conversation Is Shifting (in which I note how social is driving traffic around the web)

What’s In A Name? Thoughts on what a brand means – as a story.

April, 09
The Twitter Inflection

Will Yahoo And Microsoft Just Do It? If So, How? (well, it didn’t quite work out as expected, but it did work out!)

News: Google Lets You Put Yourself Into Results For..Yourself

Breaking: Newscorp to Buy Twitter for $750mm in Cash (April Fools)

May, 09
Liveblogging the Microsoft Search News (Bing)

Twitter’s Continued Inflection: Time For Facebook Connect (in which I urge Twitter to implement FB so as to fix its value prop to new users)

As It Inflects, Twitter Must Add Value to New Users, Faster

As We Head Toward A More Conversational Interface, Can AdWords Keep Up?

Earned Followers Are Better Than Junk Circulation

June, 09
Google v. Facebook? What We Learn from Twitter. (in which I urge Facebook to make all data open. It did…)

Twitter Bumps Ceiling

English’s Millionth Word: Web 2.0

July, 09
Questions On the Yahoo Bing Deal

The Year’s Half Over. So How Are My Predictions Tracking?

August, 09
I Blew It On Facebook

A Preview: This Year’s Web 2 Program (Newly Added Speakers!)

Don’t Be A Fan Platform Hater

On Using Search for Decisions

Tell Me This Ain’t Facebook, Er, Twitter, Er, Both.

Don’t Be A Player Platform Hater

Bartz: Yahoo Was “Never a Search Company”. Me: Bullsh*t.

Apple: Is The Worm Turning?

September, 09
On Facebook, Comments, and Implications

Why Are Conversations (With the Right Person) So Much Better Than Search?

Watch Out Google, Facebook Is Gaining in PPC

On Complements and Showdowns and TweetSense

The IPO Markets and the Internet: A Thaw’s A Comin

Web 2 Preview: DigitalGlobe: The World Is The Index

Search Frustration: It’s Still Hit Or Miss On Complex Decisions

October, 09
What “Tweet” Needs to Become: To Share a Moment

Search Does That. Social Does This. Give Me A Reese’s Cup Please

November, 09
I Have A Kindle Now. But I Won’t Read A Book On It. Discuss. (the second most active post this past year)

Just Give Me One Modal Dialog ….

Thanks For Flying With Us. Please Give Us All Your Money. (the third most active…)

OK, What the Real Phone Map Should Be

December, 09
Predictions 2009: How Did I Do?

The Brewing Privacy Storm

What’s Up? (more thoughts on real time search)

Google Is Failing More

This is the Facebook Step We Expected: Default Public

What Are The Conversion Rates for Google’s “First Click Free”?

Predictions 2009: How Did I Do?

By - December 29, 2009

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Related:

2009 Predictions

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did
2006 Predictions
2006 How I Did
2005 Predictions
2005 How I Did
2004 Predictions
2004 How I Did

First of all, it’s either silly or sublime that when you type (or maybe, given Google now personalizes all results, when *I* type) “predictions 2009” into Google my predictions from a year ago are ranked first.  

Of course, when you say “predictions for 2009” it’s second.   

But I’ve already ranted about how the personalization of search is screwing up our collective cultural conscience (search was our social glue, but it’s dissolving). Is anyone out there agreeing with me? Anyone?

Anyway. Welcome to my review of how I did in my predictions for 2009. It’s been a fun year, because I made some seriously big predictions a year ago, so tracking them is a bit easier than in the past.

So let’s get to it.

1. Macro Economy. I predicted: We’ll see an end to the recession, taken literally, by Q4 09. In other words, the economy will begin to grow again by the end of the year, but it won’t feel like we’re out of the woods till next year at the earliest.

I think I got that one right. Not very hard to predict, in hindsight, but remember, this was Jan. 09, and things really, really, really sucked eggs at that moment.

2. The online media space. I predicted: ….will be hit hard by the economic downturn in the first half, but by year’s end, will have chalked up moderate gains over last year in terms of gross spend. I think it’s possible that Q1 09 will be lower than Q1 08, marking the first time that has happened since 01, if I recall correctly.

Right again. Spending in fact declined year over year in the online space overall. But it has rebounded in the second half.

3. Google. OK, here’s one of the biggies. I predicted: Google will see search share decline significantly for the first time ever.

Now, I know many of you will say that I whiffed this one, because Google’s search share is higher now than it was a year ago. But before you toss me in the dustbin, remember this: Google did lose share in the middle of the year, though it gained it back. And to my mind, any lose of share is significant. So … call this one a wash. It didn’t last, but it did happen, for a while. Now, watch for my predictions in 2010. Because a lot of deals are up for grabs, and Microsoft does NOT like to lose. AOL, Ask…there’s about ten points right there that are a jump ball.

#3 goes on to declare: The media business is more than a demand fulfillment business, and Google must learn to create demand if it’s going to diversify. That means playing the brand game – a game that has long been owned by what we call “traditional media companies.” Google has become a significant brand advertiser in 2009, in fact, it’s a client of FM’s in the brand space. And if an ad on the home page isn’t about creating demand for a new product, I dunno what is. I go on to prognosticate: Google has a unique opportunity to become a new kind of branded media company. It will fail to do so, mainly for cultural reasons. I think the jury is still out on this. Google is trying to be so many things to so many people, it’s hard to say where it’s going to land. OS provider? Check. Browser vendor? Check. iPhone competitor? Check. Office suite player? Check. But brand that means anything but search? No check. Yet.

4. In this one I predicted: Google stock will soar in by Q3-4 of 2009, mainly because demand will pick up, and when demand picks up, it’s like rain on a field of newly sown wheat.

Well, here’s the chart:

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I think this one is a big “check.”

5. Big one. I predicted: Tied to #3 above, Microsoft will gain at least five points of search share in 2009, perhaps as much as 10. This is a rather radical prediction, I know, but hear me out. I think Redmond is tired of losing in this game, and after trying nearly every trick in the book, Microsoft will start to spend real money to grow share (IE, buying distribution), while at the same time listening to the advice of thoughtful folks who want to help the company improve the product.

Well, it depends on how you do the math, but given the Yahoo deal, I think this one came true. Microsoft did indeed buy share, by doing the deal with Yahoo.

However…

6. I next predicted: Yahoo and AOL will merge.

Oops. I whiffed here. It was a stretch. There’s always next year. I could have predicted that AOL would spin out, but that was so damn obvious I decided against it…

7. This one was predicated on #6, so another whiff: in the second half of the year, Microsoft will buy its search monetization from the combined company.

Microsoft in fact is doing search monetization FOR Yahoo. It could have gone the other way, but it didn’t. Sometimes the river card doesn’t turn your way.

8. OK, my big Apple prediction: Apple will see a significant reversal of recent fortunes. Well, it sure didn’t happen in sales or the stock, but I think it’s happening with Apple’s arrogant attitude toward its app store and network choices. I’d say this one was a push, not wrong, but not entirely right….yet.

9. I predicted: Major brands will continue to struggle with the best way to interact with “social media.” They will take budget reserved for media spending (IE buying banners and building out branding campaigns) and start to become publishers in their own right. This was kind of a gimme, in that my company (FM) is doing this for scores of brands, and 2009 was certainly a banner year (no pun intended) for brands as publishers. Open Forum, Starbucks, Microsoft Exectweets, Intel’s Lifescoop, P&G’s Petside, Asus WePC, and on and on….I’m sure I’m missing a bunch of examples. But I am quite certain this is a major trend and one that is only gaining steam.

10. An agency/publisher prediction: Agencies will increasingly see their role as that of publishers. Publishers will increasingly see their role as that of agencies. ….. It takes both agents to get good media made. A very subjective prediction which again, I think is truly happening. Of course, I can only state that as anecdotal fact. But if you’re in the agency or publishing business, I’d love your thoughts in the comments….

11. OK, the Twitter prediction. Now remember, on Jan 1 2009 it was not a slam dunk to say this: Twitter will continue its meteoric rise. This is a very hard prediction to make, because so much depends on the company’s ability to execute two crucial – and exceedingly difficult – new features: The integration of search into the service, and the monetization of that integration.

Now, Twitter did have its year of years, growing extraordinarily, but traditional measure of growth flattened and petered out by the second half of the year. Why? Well, third party clients, for the most part, and a failure of the company to convert its media darling status into long term usage. But Twitter has rolled out a cavalcade of new features in the past few months, most aimed at fixing the initial use case problem I’ve pointed out time and time again.

In this prediction I also said: By the middle of 2009, the integration of Twitter’s community and content will become commonplace in well-executed marketing on third party sites. Again, I think this one has occurred, many times over.

12. This is one of my favorites, the Facebook prediction: Facebook will do something entirely shocking and unpredictable. I am not certain what, but it won’t have a “status quo” year. It might be a merger with a traditional media company, a major alliance with Google, hiring a head scratcher as CEO, or something else at that level of “WTF!?” As I think about it, it might be as simple as making Facebook Connect truly open, and changing its policies to make it drop dead easy to get data out of the service.

Ummm….check.

However, I also predicted: Facebook will “friend” Twitter and the two companies will become strong partners. Well, you can now updated Twitter from Facebook, so that’s a start. But they’re not pals yet, so this one is not exactly a hit.

13. My mobile prediction: Lucky #13 is reserved for my eternal mobile prediction: 2009 will see the year mobility becomes presumptive in every aspect of the web. I’m not even going to try to defend this one. I think 2009 was the year mobile eclipsed the PC web in terms of what matters to our industry. If you disagree, I’ll see ya in the comments.

14. OK. My last one, well, I whiffed on it – mostly. It was my book prediction. I said: “Lastly, I promise, I will have sold my book and will be hard at work on it. And yes, still running FM too. I think I have a way to do both.” Well, I didn’t sell the new book to anyone, mainly because once I do, I have to write it. And I can’t do that till I feel like FM is really, really in great hands. And guess what…it is. I am still running it as CEO, but now I have a wonderful President/COO, Deanna Brown. And she is a true partner and pro, and I am feeling very, very good about 2010. So give me half a point there…

So, adding it all up, I’d say I did a 10.5 out of 14. What do you think? Did I do alright? And do you agree with my interpretations?

Happy Holidays and New Year to all of you. I can’t wait for the next year. I really think it’s going to be a big one for all of us.


That's an Ad.

By - December 26, 2009

Google pushing Chrome on the home page.

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A Slew of Interesting Publishing Tidbits

By - December 17, 2009

Worth mentioning…

Videos showing traffic patterns at the NYT.com

News on Gravity, seems to be an updated take on forums/groups from ex Myspace folks.

Yet another reader from the publishing industry, this one called Mag+. They get this part: “Let the Web be the Web.” Indeed.

New AOL editorial chief Saul Hansell late of NYT explains how AOL is a journalistic enterprise and has some words for how the sausage got made at the Times.

Anthropology Comes to Facebook

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Reading about this study using Facebook data (original link) gave me some hope that we may see true insights from third party academics doing high integrity fieldwork on top of the Facebook data. My wish for Facebook is that it welcome such work, create parameters and ensure privacy, but allow researchers to really dig in. Much could be learned. The linked study is internal research, however.

“I think it will be transformative,” said Duncan Watts, a Yahoo research scientist who recently used Facebook to conclude that people often have inaccurate beliefs about the political convictions of their friends. “In sociology for the last 100 years, we’ve had the theory, but it hasn’t really been possible to test it, because so much of what is important to sociology is individuals interacting to produce” families, friendships and social groups.

Fast Flipping Off Amazon's Kindle

By - December 16, 2009

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Everyone knows Kindle is a closed development platform (IE, there’s not an app environment that lets developers make the Kindle platform better). Today I saw the news that Google has doubled the number of publishing partners who are now leveraging the company’s “Fast Flip” e-reader software, and it got me to thinking.  

First, Fast Flip is software that runs anywhere the web runs, including mobile apps. It has an Android and iPhone version, and I’m sure there will be a RIM version soon. And when Apple’s tablet comes out, and any other ebook/netbook competitor to Kindle, I’m sure Fast Flip will be there. Fast Flip is a web native app, and it plays nice with the web, from what I can see. And Google is clearly interested, as a company, in fostering developers to build out on its various platforms, from Android to Chrome to Google’s App Engine.

To my mind, this means Google is now in competition with Amazon not just for books, but for all professional publishing products. While it’s true that publishers can and have developed versions for Kindle, the fact that it’s not an open platform means Amazon has a chokehold on what gets to be on the device. I doubt FastFlip will ever live on the Kindle – though it’d be a win for all if it did, I imagine. And I also doubt that the Kindle, anytime soon, will work in an easy way with the web ecosystem, the way FastFlip seems to (I need to use it more, but it makes sharing and social actions easy, for example).

Another way to think about it is that both Kindle and FastFlip are operating systems for reading packaged goods content. Hence, they compete for the marketplace of people who need those services. Of course, the web is the underlying OS, but FastFlip works like a newsstand of sorts, letting you easily browse products and dive in when you want.

As I noted in my earlier Kindle rant, I find a e-reader like the Kindle ideal for reading periodicals. I wonder, might Fast Flip might steal that market away from Amazon? Might FastFlip become an OS standard on next generation e-readers, netbooks, and mobile phones? A lot depends on whether publishers feel like they can trust Google as an newsstand agent. That’s an open question, to be sure.

I’m not as up to speed on this stuff as I’d like to be, so if I’m missing something, let me know.

Some background reading on all of this: (Credit, Oil, IT, and) Paper Ain’t Free, So Don’t Waste It.

Twitter Does Zeitgeist

By - December 15, 2009

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I wrote my first book after seeing Google Zeitgeist eight years ago. Maybe Twitter’s first ever “Trends” will push me to get off the damn couch and finish my second.   

Nah. After reviewing them, it’s clear that Twitter’s first trends release is, well, a bit predictable. But I am sure there is really interesting data locked behind that rather obvious facade….we just can’t see it. Yet.

The Brewing Privacy Storm

By - December 14, 2009

We’re pushing it as an industry, I think. Google making all search personal and its leadership claiming privacy is for those with something to hide. Facebook pushing all data out into the world (and ticking off Danny, of all people). The advertising ecosystem leveraging more and more data, but not thinking hard enough about how that data is controlled. All of this is drawing the attention of major media and the folks who read it – IE, Congress.

We’re getting a bit ahead of ourselves.

And we need to stop and take a breath before something happens we’ll all regret.

I’m heartened by all the privacy dashboards that Google, Yahoo, Facebook and others are creating and making available. But I think it’s time for us as an industry to really stop and think about this issue and address it. Because we can’t afford a conservative (and I mean that in the catholic sense of the word) backlash on this issue.

Just leaving a note here on this, as much to remind myself to spend time on this issue in the new year as anything…