With Google’s 2012 Zeitgeist, You Won’t Learn Much. Why?

Guess what? This guy was big this year. Really!

I think readers know that on balance, I’m a fan of Google. I recently switched to the Nexus 4 (more coming on that front as I settle into really using it). I believe the company has a stronger core philosophy than many of its rivals. Overall, given that it’s nearly impossible to avoid putting your data into someone’s cloud, I believe that Google is probably the best choice for any number of reasons.

But that doesn’t mean I won’t criticize the company. And every year about this time, I end up doing just that.

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As Long As It’s Legal, Corporations Will Act Selfishly

(image) There’s a hubbub in the press this week about Google employing a “Double Irish – Dutch Sandwich” tactic to funnel profits from Europe over to Bermuda, where there is no corporate income tax. Reuters reports that the company saved around $2 billion in taxes by employing the structure, which, as far as I can tell, is perfectly legal.

Of course, there’s a difference between that which is perfectly legal and that which seems, well, unseemly. Creating multiple shell companies across four nation states so as to avoid paying taxes may make shareholders happy, but it sure has pissed off a bunch of (revenue starved) countries in the EU. The article mentions the UK, France, and Italy as all investigating Google (and Facebook, among others) for potential abuse of the tax code.

To which I must say this: What else did you expect?!

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Locked and Bloated

(image Vator News) Companies get big. Companies gain market dominance. Companies slowly pivot from their original values. Companies justify those shifts with nods to shareholder value, or consistent user experience, or inconsistent implementations of their platforms by (former) partners.

It happened to Sun. To Microsoft. To Apple. To Google. It happened in the entertainment business, it’s happening in agriculture, for goodness sake.  Now it’s happening to Facebook and Twitter. (The latest example: Instagram CEO feels Twitter card removal is the correct thing…).

I don’t have any problem with any of that, it is to be expected. The services all these companies provide are great. They’re simply wonderful. And as they get big, they get public, protective, and defensive.

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One Less iPhone Purchased: Day One With The Nexus

I finally did it – I slipped the sim from my failing iPhone 4 into a shiny new Google Nexus last night.

And damn, the thing just worked. And it’s So. Much. Better.

But….there are things I wish it had. I figure I’ll take notes here, so folks can both learn from my experience, as well as tell me what an idiot I am help me out.

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In a Nutshell, The Android Problem: Totally Forked

(image) I’m a fan of “open.” Anyone who knows me, knows this about me.

But I’m also a fan of “easy.” And of “good design.” So, for the past couple of years, I’ve been an iPhone user, mainly because it was easy, and had better design than any alternative. Also, my company supported the iPhone, even though it was terrible for calendar, contacts, email, you know, pretty much everything that mattered to me.

But because I’m no longer day to day at my company, I’ve been eager to move away from the iPhone, for many reasons, including the extraordinarily awful experience I recently had, chronicled here.  And I really like the philosophy of Android. It’s open, it’s hackable, it’s generative in all the right ways.

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Bing Tries Harder, But For Me, It’s A Draw

It’s not easy being number two. As a marketer, you have limited choices – you can pretend you’re not defined by the market leader, or, you can embrace your position and go directly after your nemesis.

For years, Bing executives have privately complained about how hard it is to “break the Google habit,” even as they refused to market directly against Google. They were Avis, always trying harder.

No more. Today Microsoft announced its “Bing It On” challenge, a direct descendant of the iconic Pepsi challenge more than 30 years ago (the fact that I still remember that marketing campaign, and feel good about it, is a testament to its power).

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What Is Search Now? Disjoined.

(image shutterstock)

Today I answered a question in email for a reporter who works for Wired UK. He asked smart questions, as I would expect from a Wired writer. (Some day I’ll tell you all my personal story of Wired UK – I lived over there for the better part of a year back in 1997, trying to make that magazine work. I mostly failed – but it’s up and running strong now.)

In any case, one question in particular struck me. The writer is preparing a piece on the future of search. (I’ll link to it when it comes out). What big problems, he asked, still plague search?

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A Show Of Hands Please…

…from those of you in the marketing business out there. How many of you would love to promote your product on the home page of Google, in this fashion?

It’s arguably the web’s most valuable ad placement, it’s not for sale, and no one knows how much traffic or conversion it drives save Google itself.

Just one more sign that the Internet Big Five are girding for a massive fight to be the platform for your life. And if you’re shocked, don’t be. Remember when Amazon launched Kindle? The first thing you saw when you went to amazon.com was….what again? But then again, the Kindle was just another product Amazon was selling, right? At least, it seemed that way.

Now, when Facebook does a home page takeover with its own hardware device, then the battle will truly be engaged. Though I’m not convinced the young company has that move in it….Regardless, here we go….

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Here We Go Again: The Gray Market in Twitter and Facebook

So, casually reading through this Fast Company story about sexy female Twitter bots, I come across this astounding, unsubstantiated claim:

My goal was to draw a straight line from a Twitter bot to the real, live person whose face the bot had stolen. In the daily bot wars–the one Twitter fights every day, causing constant fluctuations in follower counts even as brands’ followers remain up to 48% bot–these women are the most visible and yet least acknowledged victims…

There it was, tossed in casually, almost as if it was a simple cost of doing business – nearly half of the followers of major brands could well be “bots.”

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On Mayer, Yahoo!, and The (Other) Customer

Mayer at the Web 2 Summit, San Francisco

(image James Duncan Davidson)

I try to let big news percolate for a few days before weighing in, and it seems even more appropriate to follow that playbook when it came to the scrum around Marissa Mayer joining Yahoo.

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