Category: The Web As Platform

How On Earth Will OpenAI Hit $129 Billion in Four Years?!

Chart The Information

I’ve been traveling for the past week, and ignoring the news as best as one can while on the road. But when The Information posted this doozy of a story – OpenAI Forecasts Revenue Topping $125 Billion in 2029 as Agents, New Products Gain – I made a note to myself: Grok those numbers, and see what on earth is going on.

By the time I got home, Ed Zitron, currently the tech world’s most fervid antagonist – had beat me to it. Zitron dissembled The Information’s reporting, noting that the piece takes “great pains to accept literally everything that OpenAI says as perfectly reasonable, if not gospel, even if said things make absolutely no sense.”

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“Ready Later This Year”

After I write my annual predictions, I keep a little file of stories that relate to my prognostications. The most active one so far – if you tune out my opening line that “this is not going to be a normal year” – is #3: “2025 will not be the year AI agents take off.” It may be hard to recall, but by the end of last year, AI agents and “the agentic web” were all the rage, pushed as the Next Big Thing by just about everyone who had a stake in tech’s Numbers Go Up economy.

But it struck me that there was a lot of wood to chop between the hand waving of tech optimists and the reality of how complex systems actually work. I noted that the most significant structural impediment was Big Tech’s business model, which is reliant on consumer advertising and enterprise subscriptions and sales. Agents, as I pointed out in Where’s The Business Model in Chat-Based Search?, will likely undermine traditional consumer advertising models employed by Google and Meta. As for the enterprise, well, inter-operability been the bugaboo and the holy grail of enterprise software for as long as enterprise software has existed. Without protocols that allow developers to integrate across diverse systems, agents are never going to take off.

It takes years, not weeks, for such protocols to emerge and gain widespread support. Earlier this year I wrote about Anthropic’s MCP, which addresses a core issue: data connectivity (OpenAI recently announced support for MCP.) But MCP doesn’t address a host of other integration issues, including user interface, directory services, communication handling, and many other dull-but-important tasks. Aware of this problem, Google this week announced another protocol: A2A.

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Google (And all of Tech) to News: Shove It.

There’s an old maxim in the news business: Stories in which a dog bites a man are uninteresting. But a man biting a dog? Now that’s worth writing up!

Last week Google released a report on the value of news to its business. Its conclusions minced no words. Here’s the money quote: “…news content in Search has no measurable impact on ad revenue for Google.”

On first glance, Google’s experiment feels like a Dog Bites Man story – everyone knows news doesn’t drive advertising revenue – hell, I lived that truth most of my career, most recently with The Recount, which attempted to convince advertisers to support high-quality news coverage across video and social media (we couldn’t). But look a bit closer, and you might just see a Man Bites Dog story after all.

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Where’s The Business Model in Chat-Based Search?

 

Google’s AI Overviews feature in its main search service.

Two years ago I wrote a series of posts exploring the business model and interface implications of generative AI-based search. At the time, it was not clear how Google would respond to the existential threat that ChatGPT and its peers seemed to present. If it took root, a chat-like interface to search would fundamentally disrupt Google’s core revenue model. What was the company going to do about that?

I noted that six months into the GPT revolution, Google’s response seemed to be overly cautious. I encouraged the famously slow-moving company to go on offense: “It’s time to push something out to market, it’s time to declare yourself the leader in this new market, and it’s time to lay out a vision for what the future of computing will look like,” I wrote. “Imagine if they had waited until they figured out how to make money before launching Google Search?”

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How Is AI Changing Search? ¯\_(ツ)_/¯

New data highlighted in Casey Newton’s Platformer newsletter codifies what most of us have already assumed: AI chatbot usage is starting to reshape search. And when search changes, so does the Internet as we know it. Unfortunately, the data lacks a fundamental denominator, and as such, only serves to feed the signal-free hype cycle we’re currently in.

The data comes from Adobe’s Analytics platform customers, and it paints a fascinating if incomplete portrait of how consumers conduct their online research. Yes, traffic from AI chatbots has risen more than 1000% since last summer, but….on what base? Take a look at this chart:

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Tech Used To Be Magical. Why Isn’t It Anymore?

I’ll ask you kindly to get the fuck off my lawn now.

I’ve been pondering something for a while now, but have held off “thinking out loud” about it because I was worried I might sound like a guy yelling at the kids to get off his lawn. But f*ck it, this is my site, and I think it’s time to air this one out: Technology isn’t delivering on the magic anymore. Instead, it feels like a burden, or worse.

For decades, digital technology delivered magical moments with a regularity that inspired evangelical devotion. For me, the very first of these moments came while using a Macintosh in 1984. Worlds opened up as that cursor tracked my hand’s manipulation of the mouse. Apple’s graphical user interface – later mimicked by Microsoft – was astonishing, captivating, and open ended. I was a kid in college, but I knew culture, business, and society would never be the same once entrepreneurs, hackers, and dreamers starting building on Apple’s innovations.

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Predictions 2025: Tech Takes the Power Position

Look, I’m not much of an AI image-generation prompt writer.

This isn’t going to be a normal year.

2025 will be strange, frenetic, and full of surprises, particularly for those of us who watch tech closely. We’re not accustomed to the tech industry having this much raw power. The finance industry? Sure. For decades, we watched leaders from Goldman rotate through every administration’s cabinet and economic team, and we got used to it. But this year, for the first time ever, Big Tech has leap-frogged finance in the pantheon of political influence. And while the finance bros have a reliable and predictable ideology – capital is king – the subset of Big Tech bros who’ve bought their way into the Oval are evangelists for an untested and downright strange brand of magical thinking best summed up as “techno optimism.” The sophomoric claptrap underpinning Andreessen and Musk’s approach to politics may not be representative of the tech industry overall, but for better or for worse, 2025 is going to be the year when the loudest voices in the room are all adherents of the Great Man Theory, and they all happen to have direct access to the Oval Office.

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Can Bluesky Do Advertising Right? Yes.

Chart compiled based on various web sources for both early Twitter and recent Bluesky growth.

I’ve been in the business of making new kinds of media companies, media platforms, and media technologies since before the Web was born, and in every case I’ve partnered with the advertising industry to make it happen – an industry often reviled as the driver of “surveillance capitalism,” the attention-mining, data-driven monster supposedly at the center of the Internet’s enshittification. 

So I wasn’t shocked when Bluesky CEO Jay Graber acknowledged last week that advertising might be in the company’s future. The company is growing at a blistering pace, adding tens of millions of users in a matter of months. It costs dearly to service that kind of growth, and the company has investors to appease. Bluesky’s growth mirrors Twitter in 2008 – 9009 – the year that Twitter first raised capital at a billion-dollar-plus valuation. Twitter proceeded to introduce advertising as its core business model one year later, in 2010.

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The Tragedy of Generative AI 

Yes, I have no patience for perfecting image prompts using AI.

Listen up, tech oligarchs; lend an ear, simpering brohanions. We’re doing this generative AI thing all wrong, and if you continue down your current path, your house of cards will fall, leaving all of us wanting, but most importantly, leaving you out of power. And given that you value power over all else, it strikes me it might be in your own self interest to consider an alternate path. 

Here’s the problem: you’ve managed to convince nearly all of us that sometime real soon, generative AI will deliver us powerful services that will automate nearly every difficult and/or deadly boring task we currently have to perform. From booking complex yet perfectly priced itineraries to delivering personalized health diagnoses that vastly outperform even the most cogent physician, your AI agents have us starstruck, bedazzled, and breath-baited.* 

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The Token Act – A Modest Proposal from 2018

I’m in the middle of a rather large project, attempting to consolidate a thread running through roughly a dozen essays I’ve written over the past decade or so. I keep running into borked links when I hit one particular piece – which can be found on LinkedIn, but not this site. It’s a seminal reference post about a fictional “Token Act,” which I proposed while researching Internet policy at Columbia back in 2018. I’m going to repost it here, below, so it’ll live on my own domain from now on. 

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Social conversations about difficult and complex topics have arcs – they tend to start scattered, with many threads and potential paths, then resolve over time toward consensus. This consensus differs based on groups within society – Fox News aficionados will cluster one way, NPR devotees another. Regardless of the group, such consensus then becomes presumption – and once a group of people presume, they fail to explore potentially difficult or presumably impossible alternative solutions.

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