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Predictions 2012: The Roundup

By - January 09, 2012

(image) As promised, here are all my predictions in one place. I’ve written a brief overview of each as well.

Predictions 2012: #1 – On Twitter and Media

Twitter will become a force as a media company, not just a platform for others’ media. To do so, it will improve its #Discover feature and roll out something like Flipboard.

Predictions 2012: #2 – Twitter As Free Radical, Swiss Bank, Arms Merchant…And Google Five Years Ago

Every major player on the Internet will have to do a deal with Twitter, and Twitter will emerge as a Swiss like, open, neutral player in the battle for the consumer web.

Predictions 2012 #3: The Facebook Ad Network

Facebook will launch a web-wide competitor to AdSense. I’m already worried they’ll do it in early 2013 and make a fool of me….

Predictions 2012 #4: Google’s Challenging Year

Despite doing well overall, Google will fumble one big play this year. As I say in the post, it’s how they recover that matters.

Predictions 2012 #5: A Big Year for M&A

2012 may well be the biggest year of all for Internet M&A. Expect some really big deals, and a ton of small ones this year.

Predictions 2012 #6: “The Corporation” Becomes A Central Societal Question Mark

We’ll all start to question what role the corporation plays in our society and culture. It’s time for this dialog.

Predictions 2012 #7: Shooting From The Hip

In which I cover ten or so other rapid fire predictions, like Facebook making a billion-dollar acquisition, Xbox/Kinnect taking off on the web, Android coming to heel, and more.

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Predictions 2012 #7: Shooting From The Hip

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This year I tried something new with my predictions, writing deeper posts on each one. I got to six, but I underestimated how long it would take to write 1,000 or so words for each post. I’m pushing past 10,000 words for the past week, and “predictions season” is pretty much over. I think it’s about time I gave all of us a break, and just got down to some rapid fire predictions. This will be my last predictions post, and most likely the one most likely to bring down my year end grade, because I’m just going to shoot from the hip. It’s something I’ve never really done before, but that’s why I’m doing it. These are notions, hunches, itches I’ve not scratched. But what the heck, this is for the fun of it. To them:

– Google’s Chromebook will triple its marketshare by the end of the year. I can’t figure out what its marketshare is now, but it’s pretty small. Another way of putting this is Chromebook will be a success this year.

– Obama will win the 2012 election, thanks in part to the tech community rallying behind him due to issues like SOPA, visas, and free speech.

– Both Apple and Amazon will make billion-dollar acquisitions. More interestingly, so will Facebook.

– Android will be brought to heel by Google, eliciting both massive complaints and cheers, depending on where you sit.

– Microsoft Windows Phone will become the Bing of mobile (IE, move into double digit market share).

– Microsoft Xbox will integrate meaningfully with the web (Kinect is key), and start to compete in social across the digital spectrum.

– IBM will emerge as a key player in the consumer Internet.

– China will be caught spying on US corporations, especially tech and commodity companies. Somewhat oddly, no one will (seem to) care.

– A heads up display for the web will launch that actually is worth using, but most likely in limited use cases.

That’s about it for now. My next post will summarize all my 2012 predictions, so there’s one neat URL to refer to for future reference. Have a great 2012!

Related:

Predictions 2012: #1 – On Twitter and Media

Predictions 2012: #2 – Twitter As Free Radical, Swiss Bank, Arms Merchant…And Google Five Years Ago

Predictions 2012 #3: The Facebook Ad Network

Predictions 2012 #4: Google’s Challenging Year

Predictions 2012 #5: A Big Year for M&A

Predictions 2012 #6: “The Corporation” Becomes A Central Societal Question Mark

Predictions 2011

2011: How I Did

Predictions 2010

2010: How I Did

2009 Predictions

2009 How I Did

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did

2006 Predictions

2006 How I Did

2005 Predictions

2005 How I Did

2004 Predictions

2004 How I Did

Predictions 2012 #6: “The Corporation” Becomes A Central Societal Question Mark

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Amidst all the chaos, tragedy, and tumult that was 2011, I noticed one very clear theme: Most of us are struggling with the role corporations play in our society. The 14th Amendment (yes, the one that banished slavery) established corporations, in the US, as “persons” in the legal sense. In 2010, Citizens v. United sanctified corporations as equivalent to you and I in terms of political speech; in 2011, we began to see the impact of that decision on our political process here in the US (in short, follow the money).  The freedom to “associate in corporate form,” as it is termed in portions of the Citizens decision, is one I sense all of us are not entirely certain about. Corporations are utterly undemocratic organizations, and being a part of one is often not a choice, but a necessity. Does joining a corporation mean that you must defend that corporations’ point of view and now Constitutionally-protected right to speech?

Usually, at least in practice, the answer is yes. That corporation is paying your salary, and keeping food on your family’s table. Speaking out against it would be folly. This creates a tension in society that is clearly starting to surface. We overthrew the feudal system in the 1600s, and the theocracy in the 1700s. But currently, corporations play similar roles in many of our lives, either directly or indirectly.

Certainly the Occupy Wall Street movement is one expression of this tension, but I’m not certain it will be the only one. Corporations are arguably the most powerful institutions in human history, more powerful than all but the largest governments. If that sounds silly, remember that the cash and cash equivalent hoard of the Internet Big Five – $180 billion and counting – is larger than the GDP of all but 50 countries. And that doesn’t account for leverage. The top 1000 corporations in the US are holding nearly a trillion dollars in pure cash.

From a balance sheet prospective, corporations are in far, far better shape than just about every country in the world. Even as our personal incomes shrink on a per capita basis, and the world dips in an out of what feels like an eternal recession, corporate profits are up and up again.

This feels a bit out of whack. And while #OWS is one reaction to that dissonance, I’m not sure it’ll be the only one. I think 2012 is the year we all start to question the role corporations can and should play in our society, and doing so won’t (or shouldn’t) be seen as an indication of some leftist or political agenda, but rather as a reasonable outgrowth of how a thinking person sorts through the solution of some of our most pressing problems. Because at the end of the day, we can’t really solve those problems without organizing ourselves into commercial entities. The question, however, is simply this: Can we organize ourselves into corporations without ending up doing things that, if one were to judge corporations as people, would be considered amoral, evil, or psychopathic?

So far, the results are mixed at best. But I have a strong sense that we can and will do better when it comes to how we manage our corporations. And it starts with the industry we’re all part of. While it can be disputed endlessly as to its specific merits, Google’s informal corporate mantra of “Don’t Be Evil” was a watershed moment in the history of corporations. And as “The Information” becomes the most important currency in our culture, and the ability to code (and create great information-driven products) becomes its most prized skill, we’re seeing the rise of a new kind of corporate leader. Perhaps we’re shifting from corporate skillsets that value profit over all other metrics (psychopathic qualities which arguably led us to the financial crisis) to ones that value, well, doing well by doing good.

It could happen. But I’m not arguing it will in 2012. What I am predicting is that this debate will become central to our political and cultural conversation in 2012. It feels like it’s time to have it, without screaming at each other in the process.

And by the way, this is where corporate marketing comes in, in a critical way, but more on that in another post.

 

Related:

Predictions 2012: #1 – On Twitter and Media

Predictions 2012: #2 – Twitter As Free Radical, Swiss Bank, Arms Merchant…And Google Five Years Ago

Predictions 2012 #3: The Facebook Ad Network

Predictions 2012 #4: Google’s Challenging Year

Predictions 2012 #5: A Big Year for M&A

Predictions 2011

2011: How I Did

Predictions 2010

2010: How I Did

2009 Predictions

2009 How I Did

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did

2006 Predictions

2006 How I Did

2005 Predictions

2005 How I Did

2004 Predictions

2004 How I Did

Predictions 2012 #5: A Big Year for M&A

By - January 05, 2012

(image) One of the things that pops out of the “Big Five” chart I just posted, at least if you stare at it a bit, are the places where each company needs to get strong, quickly. Apple is weak in social and one dimensional in ad solutions. Microsoft needs to improve its device products, build out its entertainment distribution muscle, and keep improving search share. Google wants to get better in productivity software, social, and payments. Amazon needs help in devices, social, and OS. Facebook has work to do in many areas, including devices, search, payment, and voice.

When the five largest companies in our space have a lot of needs, they tend to pull out the wallet and go shopping. Sometimes they buy their way into partnerships, but often, they simply buy.

Hence my  fifth prediction for 2012: Expect Internet M&A to heat up, big time. It’s not just going to be the Big Five who drive this trend, it’ll be a whole mess of players looking to consolidate power and press into the double-digit growth market that is the Internet (and by Internet, I also mean mobile and enterprise, of course). Yahoo’s new CEO Scott Thompson knows how to buy companies and has a data focus, for example. That could mean competition to purchase marketing, ad tech, and data companies like Blue Kai, Quantcast, or MarketShare. MediaBank is on a tear and will be on the lookout for similar kinds of companies. IBM has a deep interest in the marketing tech world, expect Big Blue to make some big moves as well. And Twitter will certainly be flexing its muscles, now that it’s bulked up with nearly a billion in fresh capital.

If I had to name a few companies I expect to be in play amongst the Big Five, they would be:

Instagram. This searing hot proof-of-iPhone app is not only a strong social play, it’s a massive image and data goldmine to boot. I could imagine a bidding war for Instagram between Apple (which really needs a social win), Twitter (which could really use a strong photo play), Facebook (which might buy it to keep it out of Apple or Google’s hands), and Google (who would see it as a way to sex up Google+ and Picasa). Of course Yahoo would vie for Instagram as well, but I’m not sure it could win.

Pinterest. It’s social. It’s media. It’s data. Is it a mayfly? Perhaps, but I think it’ll be in play in 2012.

Square. Everyone loves small business, and everyone loves payments. Visa already owns a stake, but that won’t stop Dorsey from landing where he feels the fit is best. That might be Amazon.

Evernote. If any of the Big Five are looking to bolster their productivity suite, Evernote might pique their interest.

These are just off the top of my head, and I’m not a VC (or a daily tech reporter for that matter), so I’ll leave the rest to your imagination. Suffice to say, I predict 2012 is going to be a banner year for tech and Internet M&A. Who do you think will be swept up, and why?

Related:

Predictions 2012: #1 – On Twitter and Media

Predictions 2012: #2 – Twitter As Free Radical, Swiss Bank, Arms Merchant…And Google Five Years Ago

Predictions 2012 #3: The Facebook Ad Network

Predictions 2012 #4: Google’s Challenging Year

Predictions 2011

2011: How I Did

Predictions 2010

2010: How I Did

2009 Predictions

2009 How I Did

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did

2006 Predictions

2006 How I Did

2005 Predictions

2005 How I Did

2004 Predictions

2004 How I Did

The Internet Big Five By Product Strength

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As I have written in previous predictions, I’ve been focusing on the Internet Big Five lately, and expect that to continue this year, as the group, collectively, are something of a “character” in my upcoming book (as is Twitter, the “free radical”). Other characters include “The Government” and “Corporations,” so expect predictions about those players in the next few days. But today, I want to focus on the Big Five as a whole. I’ve been staring at these companies, trying to understand their strategic imperatives, which is why I found myself making yet another chart.

This one focuses on core product lines where all (or most) of these companies are playing. For me, these product lines, taken together, are the basis of what we might call “the operating system of our lives.” And since the book is about how we will be leveraging our lives over digital platforms in one generation, it struck me as important to assess where each of the Big Five is right now (what they have already built) and where they are weak (what they need to build to compete).

Here’s the chart:

As you can see, I’ve laid out the same five companies, listed top to bottom by market cap. From left to right are columns of various product lines or offerings that I’ve determined are crucial areas that any player in the “OS of our life” must address. I’ve keyed each company against each product line with one of four scores, from “Strong” – where a company already dominates – to “Weak” – where a company either does not play, or has an anemic offering. The terms “Developing” and “Improving” demonstrate that the company is making progress in that area, from either a weak position (“Developing”) or a middling position (“Improving”).

The product lines I determined were worthy of inclusion mirrored many of the territories found in the Web 2 Summit Points of Control map, with some key additions. Starting from the left: If you’re going to be the “OS of life,” it helps if you have experience building operating systems. Next, it’s critical that you have the ability to distribute products and services, in particular entertainment, to folks on your platform. This means dealing with Hollywood, and the Big Five are in various states of disarray with regard to that issue. Third is Productivity Software, which some of the Big Five may well just punt on (Facebook and Amazon, perhaps). Fourth is Advertising Solutions – where all of the Big Five are either major players or developing solutions. Next are Tablets and Phones, which perhaps could also be called a distribution play but are far more than that. After that is Search, which kind of started this whole Web 2 thing back in the day – I gave Apple a “developing” here because of Siri, which I view as a search interface. Next up is Social, which is pretty self explanatory, Payment, a key point of control, and lastly Voice, which I believe (perhaps wrongly) as a critical aspect of user interface.

Why on earth did I go to the trouble of doing this? Well, because it helps me Think Out Loud about how these companies are going to play out over the next couple of years. If you buy that all of these companies need strategies in most of the areas I outline above, then looking for relative weaknesses and strengths of each is an interesting exercise. In fact, if you really squint, you may well see some patterns in future M&A (the subject of my next prediction post, in fact).

I could go on for pages about how I came to each score. For example, I gave Facebook a “developing” in OSes, even though the company really doesn’t have an OS like Windows or iOS. Why? Because I view Facebook as an OS layer on top of the Web, though of course not in the classic sense. And why did Amazon get a “developing” in Voice? Because it just bought a company in the space, just like Apple did with Siri in 2010. I’ll spare you the details of all the rest, but very much invite your comments on the chart. I labeled it “Draft 1″ for a reason. What categories of product did I miss? Were my scores fair? Comment away, please!

Update: I spaced on Xbox/Kinnect, and have updated the chart wrt to Ent/Dist for Microsoft, thanks for the input!

Predictions 2012 #4: Google’s Challenging Year

By - January 04, 2012

By some Mayan accounts, 2012 is not going to be a good year for any of us. But in this prediction, I’m going to focus on one company that will have a pretty crazy year: Google.

Now, I’m not predicting the company will lose revenue or profits in its core business of search, but rather that Larry Page’s first full year as CEO will be challenging, due in part to decisions made (or not made) back in 2011, and in part to the inherent complications of the businesses where Google now plants its flag.

I’ve got candidates for what those decisions were (Google+ real names’ policy, buying all of Motorola Mobility, not elegantly stewarding Android, muddying the search waters by favoring its own properties), but I think they all boil down to one core thing: Google has often brought products to market before they were fully ready, then played catch up with the competition against a roiling tide of conflicted partners, grandstanding policy makers, and confused consumers. It all adds up to a massive challenge that I think will come to a head in 2012.

Witness Android: the platform needs a strong and steady product-driven hand behind it, but seems at the mercy of handset makers and carriers. There’s hope in the Galaxy Nexus, but that phone is way ahead of the Android pack, and I’m not sure the ecosystem behind Android is going to follow Google’s lead here. Not to mention the goat rodeo that is the patent mess in mobile – an enervating and expensive battle that is always one court order away from throwing a wrench in Google’s plans. In short, Android is a wonderful counterpunch to Apple’s iOS, but it’s also a massive cat-herding challenge.

Or ChromeOS/Book/Apps: Google’s basically taking on the entire netbook marketplace here (Macbook Air and Windows in particular), but is the company really ready to play the game that its competitors have owned for decades? Sure, you can change the rules (Google’s really selling a cloud-based approach to work, rather than a PC-based one), but you can be right on theory and wrong in practice: hardware and the enterprise don’t move as fast as the web in terms of adoption. The company’s strategy of partnering (with leader Samsung, in this case) is elegant, but not at scale. At the same time, Google is taking on Microsoft in cloud software, and while it’s got some impressive wins under its belt, this is not a market native to Google’s strengths. In short, it will be a massive challenge to manage this business to scale and succcess in 2012.

Or Google+: Google is justifiably proud of how quickly this service has scaled (reportedly to more than 60mm unique users a month, in just six months), but questions remain as to the service’s staying power. If you are Google, and you integrate your new service into everything you own and operate (Android, Docs, Search, YouTube, Picasa, etc), it’s not going to be difficult to get a ton of folks to try the service out. I’m pretty sure that Googlers made their “social bonus” last year, given the good initial numbers, but again, it’s going to be a real challenge to turn those initial visits into long term active users who forsake Twitter and/or Facebook.

Or GoogleTV (and by some extension, YouTube): Probably the poster child for “not market ready,” GoogleTV now has very high expectations for 2012, thanks to Chairman Schmidt’s recent comments. But while the company can cut deals to integrate GTV into every new digital set on earth – and through its Motorola purchase, into every Motorola box to boot – it can’t force the kitty-with-a-ball-of-yarn ecosystem of cable companies and Hollywood to get out of the way of making a great consumer product (and Hollywood is still hoping to win its legal battles with YouTube). Again: A massive challenge, one that I doubt anyone (including Apple) will figure out to great success in 2012.

Or even Google core search: Google’s bread and butter is a massive profit and revenue engine, and I don’t expect that to change in 2012. However, it’s slowly losing share to new modes of discovery like Twitter and Facebook, and Google  has struggled with how to incorporate those signals into its search service. It can’t come to terms with either of the two major social services over data usage (and presumably money), meaning it’s losing ground in relevance, freshness, and depth. Then there’s the shift to mobile and apps: the world of apps is not easily crawled (and like Facebook, Apple is not eager to let Google do so), meaning an entire new digital frontier is lost to Google’s spiders (I lament this for other reasons as well, but more on that later). And then there’s the need to promote core Google properties, from Places to Google+ to Finance to YouTube to…well, you get the picture. Even though the company claims no bias in its results, the fact is that its partners aren’t buying it anymore (Yelp comes to mind). Lastly, there’s Bing, which isn’t going to stop trying to steal share. Back in the glory days of Web 2, the Web was the only game, and Google was everyone’s dashboard to it. Again, it will be a major challenge to keep Google’s core search business ahead of the game – because the major underlying rules are changing.

I could go on (I haven’t even delved into privacy, intellectual property, and international policy issues, or competition in the ad stack from Facebook and others), but I think I’ve made the point: Google has entered a phase in its corporate life where its future rests on bringing elegant products into markets that are goat rodeos on good days, and snake pits on bad ones. Telecom, entertainment, social, search, advertising? Yikes. “Challenging” seems like a euphemism.

On the other hand, if any company has the resources, the talent, and the willpower to execute in so many challenging markets at once, it’s got to be Google. But this is a prediction post, so let me end with one: Given all Google is trying to do, it will have a major fumble in 2012, one that beats anything the company has done in its long (and mostly fumble-free) history. But hey, every good team fumbles, it’s how you recover that matters.  If I had to chose a shortlist for the ball dropping, it’d include Motorola, GoogleTV, and yes, even Google+, which given its high expectations might be set up for disappointment. We’ll see if I’m right a year from now.

Related:

Predictions 2012: #1 – On Twitter and Media

Predictions 2012: #2 – Twitter As Free Radical, Swiss Bank, Arms Merchant…And Google Five Years Ago

Predictions 2012 #3: The Facebook Ad Network

Predictions 2011

2011: How I Did

Predictions 2010

2010: How I Did

2009 Predictions

2009 How I Did

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did

2006 Predictions

2006 How I Did

2005 Predictions

2005 How I Did

2004 Predictions

2004 How I Did

Predictions 2012 #3: The Facebook Ad Network

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For my third prediction of the year, I’m going with one just a tad bit less obvious than “Facebook will go public.” There seems to be no doubt about that event occurring this year, though I’ve certainly heard intelligent folks argue that Facebook can and should figure out how to stay private. I’ve argued that Facebook ought to be a public company, if only to be held (somewhat) accountable given all the data it has on our lives.

But this prediction has to do with Facebook announcing and then launching a web-wide advertising network along the lines of Google’s AdSense. I’ve talked about this for years (short handing it as “FaceSense,”) and I’ve asked Mark Zuckerberg, Carolyn Everson, Bret Taylor, and Sheryl Sandberg about it on stage and off. The answer is always the same: We’re not interested in launching a web ad network at this time.

I predict that line will change in 2012. Here’s why:

– Once public, Facebook will need to keep demonstrating new lines of revenue and growth. Sure, the company already has the attention of 1/7th of all time spent “on the web.” But there’s a lot more attention out there on the Independent Web, and the default ad service for that other 6/7ths is Google’s AdSense, a multi-billion dollar business.

– Facebook already has its hooks into millions of websites with its Open Graph suite – all those Like, Recommend, Share, Connect, and Facebook Comment plugins. These buttons are pumping data about how the web is being used directly into Facebook’s servers. That data can then be combined with all the native Social Graph data Facebook already has, making for a powerful offering to marketers across the entire web. Think of it as “social retargeting” – marketers will be able to buy attention on Facebook.com, then know where folks are across the web, and amplify their messaging out there as well.

– Because Facebook is already integrated into millions of sites, it’ll be a relative snap for the company to start signing up publishers to offer their inventory to the social giant. It will be interesting to see what terms Facebook offers/requires – I’m assuming the company will match Google and others’ non-exclusivity (IE, you can use any ad network you want), but don’t assume this will be the case. Facebook may have an ace or two up their sleeve in how they go to market here.

– Lastly, let’s not forget that the team who built and ran AdSense is now at Facebook (that’d be Sheryl Sandberg and her ad ops chief David Fischer, oh, and one of the “fathers of AdSense,” Gokul Rajaram).

Critical to the success and rollout of Facebook’s web ads will be two key factors. One, the structural underpinning of the system: AdSense scans the content of a page and delivers relevant ads (though many other factors are now creeping into its system). This leverages Google’s core competence as a search engine (it’s already scanning the page for search.) Facebook’s core leverage is knowing who you are and what you’ve done inside the Facebook ecosystem, so the key structural construct for its web ad network will turn on how the company leverages that data. I imagine the new ad network might initially roll out just to sites that have Facebook Connect installed, so that visitors to those sites are already “inside” the Facebook network, so to speak.

The second issue is what may as well be called the “creepiness factor.”  Search display retargeting is still a gray area – a lot of folks don’t like being chased across the web by ads that know what sites you’ve recently visited or what terms you’ve searched for. Cultural acceptance of ads on third party sites that seem to know who your friends are, what you ate for dinner last night, or what movies you recently watched might provoke a societal immune response. But that’s not stopped Facebook to date. I don’t expect it will in this case either.

Related:

Predictions 2012: #1 – On Twitter and Media

Predictions 2012: #2 – Twitter As Free Radical, Swiss Bank, Arms Merchant…And Google Five Years Ago

Predictions 2011

2011: How I Did

Predictions 2010

2010: How I Did

2009 Predictions

2009 How I Did

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did

2006 Predictions

2006 How I Did

2005 Predictions

2005 How I Did

2004 Predictions

2004 How I Did

Predictions 2012: #2 – Twitter As Free Radical, Swiss Bank, Arms Merchant…And Google Five Years Ago

By - January 03, 2012

My predictions this year will be pretty focused on the Internet Big Five (Google, Microsoft, Apple, Amazon, and Facebook) but the first two focus on Twitter. Why? Because Twitter is poised to become a critical “free radical” whose presence affects the actions of all the Big Five players. And 2012 will be the year this becomes readily apparent. In short: In 2012, every Big Five Internet company will need to have a clear Twitter strategy. At the moment, not all of them do.

What do I mean when I use the term “free radical”? Well, taken loosely from molecular chemistry and biology, free radicals are particles with open shells or unpaired electrons – they cause change in otherwise stable systems. I take the term with a bit more license, however – to me Twitter is the only Internet service at scale that has yet to ossify into a predictable platform with a massive revenue base to protect. This fact, plus the company’s liberal philosophical bent toward free speech, positions Twitter as something of a shape-shifting arms merchant in the ongoing battle between the Internet Big Five. Believe me, any one of the Five would kill to own Twitter, several of them have tried to buy the company over the past few years. It’s now clear that Twitter’s path is one of independence. To succeed, it must become the Swiss bank of social intent, providing its services in some kind of useful way to each and every one of the Big Five.

2011 has already set the table for how this year is going to play out. In short, Microsoft and Apple embraced Twitter, Google and Facebook rejected it, and Amazon stayed on the sidelines, for the most part.

Last year, Google allowed its search deal with Twitter to expire (not for lack of trying, I am sure), and then rolled out Google+, which is clearly a Twitter competitor (sure, it’s also a Facebook competitor, but let’s keep this post focused, shall we? Google+ replaced Twitter in Google’s search service. Enough said.). Microsoft, on the other hand, was happy to renew its deal. It’ll do more with Twitter in 2012, to be sure.

Last year was the year Facebook pretty much copied everything Twitter does, up to and including the “Subscribe” feature, which is pretty much a full copy of Twitter inside the Facebook walled garden. Meanwhile Apple embraced Twitter wholeheartedly, with a deal that clearly benefited from Facebook negotiations gone south. And as I said earlier, Amazon didn’t see much reason to work with Twitter, save adding a few new handles to its corporate identity.

In 2012, every Big Five player is going to have to reckon (again) with Twitter. And it’s my hope that Twitter’s approach to these Internet behemoths is to force them all to play by the same rules. In other words, no exclusive deals for any of them. If Google wants to integrate Twitter natively into Android (the way Apple has with iOS), why, great. Twitter won’t refuse to do so because Apple objects. Should Microsoft care to build Twitter natively into Xbox Live, again, no problem, but sorry Microsoft, Twitter keeps the right to allow Sony or Nintendo (or, gasp, Facebook proxy Zynga) the same option. When Amazon starts publicly acting like a full-blown media company (and not just a distribution or ecommerce player), it will cut a deal with Twitter for distribution and data, quite possibly in the advertising network space. Amazon’s competitors will have nothing to say about it. And if Facebook ever wakes up and realizes that Twitter might play a part  in its strategy in some important way, Twitter will be more than happy to figure out a deal, even if Google objects.

In short, the Internet Big Five need a neutral player they can all draw on for value and features that any one of them can’t (or won’t) do – for any number of reasons. This is the role Google played in the first five years of Web 2.o (but increasingly can’t play due to conflicts with owned and operated properties like YouTube, Android, Google+, Places, etc.). For now, Google and Facebook still think they can out-Twitter Twitter. Microsoft and Apple have already punted on competing directly. I’m predicting 2012 is the year Google and Facebook come around and work with Twitter in some new, significant way, as will Amazon.

This is a pretty risky prediction to make, to be sure. Sitting here in January of 2012, it’s quite easy to argue that the folks at Facebook and Google see absolutely no reason to work with Twitter. But there’s an important reason to work with Twitter that hasn’t become quite evident, yet. And that has to do with the concept of openness and the need for third party validation in the eyes of government and consumer scrutiny. More on that in a future prediction.

Related:

Predictions 2012: #1 – On Twitter and Media

Predictions 2011

2011: How I Did

Predictions 2010

2010: How I Did

2009 Predictions

2009 How I Did

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did

2006 Predictions

2006 How I Did

2005 Predictions

2005 How I Did

2004 Predictions

2004 How I Did

Predictions 2012: #1 – On Twitter and Media

By -

2012 is going to be a year of contrasts – of consolidation of power for the Internet Big Five, and fragmentation and disruption of that power due to both startups as well as government and consumer action. I’ve spent the past few weeks jotting down thoughts for 2012, and hope to do the Year That Is About To Be justice in the following set of posts.

Yes, I said “set of posts,” because for the first time since the birth of this blog (that’d be nine years ago), I’m going to post my predictions one by one. Why? Well, because I’d like to dig in a bit on each. If I do it all in one post, we’d have a *very* long read, and most of you are just too busy for that. I don’t plan to release these posts slowly, I’m just going to write till I’m done, so ideally I’ll be done in a few days. And when I’ve finished, I’ll post a summary of them all, for those of you who want all these predictions in one easily linkable place.

So let’s start with Prediction #1: Twitter will become a media company, and the only “free radical of scale” in our Internet ecosystem. 

Let me break this into two parts. First, the media company angle. We’ve seen this movie over and over again, with Google and Facebook the most notable “new media companies” of the past decade (and Microsoft the most reluctant). Most engineering-driven Valley companies resist the mantle of “media company,” though Facebook seems to be adapting rapidly to that fact. Its key executives make a point of declaring themselves in the business of selling advertising, and if the new Timeline feature isn’t a play to create the world’s biggest media company at scale, then either A/I’m crazy or B/no one else is paying attention. I doubt the latter is true. The former, well…

Now, Twitter is an engineering-driven company, but its future rests in its ability to harness the attention of its consumers, then resell that attention to marketers. If that sounds crass, I don’t mean it to be. Twitter has a chance to do what Google did – at least initially – provide a platform for advertising that actually adds value to the ecosystem in which it lives. Twitter’s initial platform for ads is pointed generally in that direction – Promoted Tweets only get “resonance” if people engage with them, for example. But it’s about to get more complicated.

Here’s why. When Twitter rolled out its mostly-lauded new design late last year, it added a new section to all of our accounts. Can’t remember what it’s called? You’re probably not alone. Twitter’s new “#Discover” section reputedly addresses what I’ve called the service’s greatest problem and opportunity: How to filter all that Twitter noise into a signal that adds unique value to each individual account.

If Twitter gets #Discover right, it’s created an extraordinary media consumption machine. But so far, #Discover ain’t there yet.

You know what is close to there, when it comes to creating a new kind of media consumption service? Flipboard. And that might make for a few uncomfortable board meetings over at Twitter HP, because Flipboard CEO Mike McCue sits on Twitter’s board. Inevitably, Twitter’s #Discover needs to beat Flipboard at its own game. In the end, Twitter may have to buy McCue’s company (or Mike may have to recuse himself from an awful lot of meetings).

And that’s not the only thing that’s “complicated” about getting #Discover right. As Flipboard has already figured out, once you curate copyrighted material at scale, and then want to sell ads against your curation, things get tricky. This is why Flipboard has spent so much time negotiating rights deals with major publishers.   And this will become a major part of Twitter’s work in 2012; work that, to my point, is the work of a media company.

Once Twitter fixes its #Discover problem, an entirely new front opens up for the company in terms of advertising. I find consuming Twitter on Flipboard eerily similar to reading a good magazine, and I don’t think that’s a coincidence. And good magazines already have a good advertising model called the full-page ad (and the two-page spread). I predict that Twitter’s rise as a media company (along with the success of Flipboard and various at-scale “magazine-like” apps like Wired and The Daily) will augur a new ad unit we can either swipe past, or engage with. New formats like these need a scale player to really drive them into the minds of ad buyers, and Twitter will be that driver (yes, there’s Zite, and Livestand,  Google’s supposedly upcoming Propeller, and and and…but.) This ad format will be a huge hit with marketers, and the subject of many fawning industry press mentions.

My second post will expand on the latter part of my first prediction: Twitter as the only “free radical at scale.” Watch for that later today. And Happy 2012!

Related:

Predictions 2011

2011: How I Did

Predictions 2010

2010: How I Did

2009 Predictions

2009 How I Did

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did

2006 Predictions

2006 How I Did

2005 Predictions

2005 How I Did

2004 Predictions

2004 How I Did

2011 Predictions: How Did I Do?

By - December 19, 2011

(image) For many years now I’ve made predictions, and for just as many years I review how I did. This is the week I do the reviewing, my predictions for 2012 should arrive around the New Year, assuming I find the right inspiration.

2011 was a strange year in many ways. We lost Steve Jobs, stupid Internet legislation reared its ugly head yet again in the form of SOPA, Internet IPOs came back in a big way (but didn’t perform as well as most would have liked), and the world woke up to the implications of programmatic buying and Big Data, in a Very Big Way.

As I look back on my predictions of twelve months ago, I think I did a pretty good job, but left plenty of room for improvement. Here’s a rundown of how I did, with some supporting citations, where appropriate:

Prediction #1: We’ll see the rise of a meme which I’ll call “The Web Reborn.” 

If you read this site closely, you’ll have noticed that I’m a bit up in arms about the impact this whole “AppWorld” phenomenon is having on the “real web.” AppWorld is not the Web, in fact, it’s utterly un-weblike. I’ve written about this all year long, too mostly little effect in the larger world. But just recently a meme has risen, in fact, that sounds an awful lot like what I predicted. To wit:

Dave Winer: Why apps are not the future and Enough with the apps already

Doc Searls: Broadband vs. Internet

Jonathan Zittrain: The PC is dead. Why no angry nerds?

Scott Hanselman: Apps are too much like 1990’s CD-ROMs and not enough like the Web

And of course, my latest: On This Whole “Web Is Dead” Meme

Score: I think I called this right. There is a robust movement toward saving the core principles that made the web what it is. But it’s at the early stages at this point. Score: 7 of 10. 

Prediction #2: Voice will become a critical interface for computing (especially mobile apps). 

Hello, Siri…I’d say this one happened, with bells on. And it’s just the beginning. Score this a 9 out of 10 (because Siri, while very important, is still not as good as it can be. Then again, Google, Amazon, and Microsoft all made voice moves this year as well).

Prediction 3: DSPs (Demand Side Platforms) will fade into the fabric of larger marketing platforms. 

This one is hard to quantify, it’s more of a feeling – DSPs were the Big Scary Development in the ad industry a year ago, and now…not so much. They are just part of the world we live in, and programmatic buying is a fact of life, one that is growing very, very quickly. Publishers have responded with their own adtech (FM purchased Lijit, for example, Google bought AdMeld), and on we go. I think I got this right, in the main.

Score: 8 of 10.

Prediction 4: MediaBank will emerge as a major independent player in the marketing world, playing off its cross channel reach (outside of digital) and providing an alternative to the conflicted digital platforms at Facebook, Microsoft, Google, and Yahoo.

Well, MediaBank merged with its main competitor, DDS, to form MediaOcean, run by the CEO of MediaBank. And the combined company is a behemoth, one capable of standing toe to toe with Google on several fronts. I think this one absolutely happened.

Score: 10 of 10.

Prediction 5: The Mac App Store will be a big hit, at least among Mac users, and may well propel Mac sales beyond expectations.

I’m not quite sure how to score this one. I don’t get the sense the Mac App Store was a big buzzy hit, but Apple recently released numbers about its success – 100 million downloads in the first six months of its existence (the last six months of this year).

And the company’s Mac sales are for sure on a roll, though I don’t know if one can attribute this to the Mac App Store. In short, it might be too early to call this one definitively, but net net, the trending is good.

Score: 7 out of 10.

Prediction 6: Apple will attempt to get better at social networking, fail, and cut a deal with Facebook.

Oh boy, I got this so tantalizingly right, or wrong…depending on how you score it. Let’s break it down. “Apple will attempt to get better at social networking…” Check – Apple introduced Ping late in 2010 and then updated it throughout the year.  “…fail…” Check. Ping never really took off. “…and cut a deal with Facebook.” DOOOOH. No way. If only I had said “…and cut a deal with Twitter….” I should have seen that Apple would never play nice with Facebook, if only due to the conflict around owning the business of media consumption. It sure did try, but negotiations broke down, according to most reports.

Score: 6 of 10.

Prediction 7: Apple will begin to show signs of the same problems that plagued Microsoft in the mid 90s, and Google in the past few years: Getting too big, too full of themselves, and too focused on their own prior success.

Now showing this prediction came true won’t be easy, but let’s take a few stories throughout the year as proof points. First, most of the “Web reborn” backlash (#1 above) is a response to Apple’s restrictive iOS. Then there’s the FT’s unqualified success in routing around Apple (see PC’s coverage), which nearly every major media and entertainment company is watching very closely. And there are plenty of rumblings (though not nearly as many as with Facebook, see #13):

IDC offers scathing prediction of certain death for Apple’s iAd program

Apple Made A Deal With The Devil (No, Worse: A Patent Troll)

Apple arrogance exposed by iPad undesign

All in all, I probably didn’t nail this one. But I’m not going to say it isn’t starting to happen. Score: 5 of 10.

Prediction 8: Microsoft will have a major change in leadership. I am not predicting Ballmer will leave, but I think he and the company will most likely bring in very senior new talent to open new markets or shift direction in important current markets.

Well, thanks to the Andy Lees move last week, I look like a genius. Also, long time Microsoft exec Yusuf Medhi, responsible for the most important piece of Microsoft’s new business (Bing), has been moved to its next possibly most important line of business, Xbox. Not to mention Ballmer’s various shakeups of senior management this year. Plus, rumblings continue about whether Ballmer is the right man for the job – to the point of some wags speculating that Gates might come back. As if. Score: 9 of 10. 

Prediction 9: The public markets will be surprisingly open to major new Internet deals.

Well, I could argue this is utterly true. After all, compared to 2010, there was a raft of Internet deals that got out this year – Demand, LinkedIn, Zillow, Angie’s List, Pandora, Zynga – with many more filings pending public debut. But none of them did very well – most if not all are trading below offering price. So the market let them get out, but isn’t trading them up. So was the market “open”? Yes. Was it enthusiastic after open? No.

Score: 7 of 10.

Prediction 10: The tablet market will have a year of incoherence. Apple will dominate with the iPad due to a lack of an alternative touchstone.

Well, that was way too easy. Exactly what happened – HP tried, failed. RIM tried, failed. Amazon is trying, and the early reviews ain’t great. We’ll see. Score: 10 of 10. 

Prediction 11: “Social deals” will morph to become a standard marketing outlet for all business, and by year’s end be seen as a standard part of any marketer’s media mix.

I think this has happened – nearly every small business has now heard of daily deals, and most forward leaning companies both large and small are using deals as a channel like any other (search, Yellow Pages, etc.). Don’t forget that a year ago, when I wrote this prediction, folks were talking about the deal market as something totally unique, like DSPs.

Related, in this prediction I also wrote “I’m tempted to say Facebook will abandon its own Deals offering for a deal with Groupon, but I’m not sure that will unfold in one year.” Facebook did indeed bail on its Deals offering, but did not cut a deal with Groupon. (Foursquare did).

Score: 9 of 10. 

Prediction 12: Groupon will fend off an acquisition by a major carrier, probably AT&T or Verizon. It’s possible they’ll sell, but I doubt it.

Google tried to buy Groupon around the time I made this prediction, but failed. I am unaware of any other suitors for the company on its way to its IPO, but I’m not privy to what might have happened. Nothing was publicly reported, however, so I’ll have to say I whiffed this one.

Score: 0 of 10.

Prediction 13: Facebook will decline as a force in the Internet world, as measured by buzz. The company will continue to be seen as Big Brother in the press, and struggle with internal issues related to growth. Also, it will lose some attention/share to upstarts. However, its share of marketing dollars and reach will increase.

OK, I think I got this one right, but one can argue, as always. Here are a litany of headlines over the year:

Amid backlash, Facebook tries to save face (Cnet)

Facebook as the New AOL (RWW)

Facebook Is AOLifying the Internet—and That Sucks (Gizmodo)

Facebook is gaslighting the web. We can fix it. (Anil Dash)

How Facebook is Killing Your Authenticity (Steve Cheney)

It’s time for a Facebook intervention (TNW)

President Obama Doesn’t Let His Daughters Use Facebook (HP)

The Decline and Fall of Facebook (Cringely)

I could find more, but I think you get a picture here of a broad swath of “buzz makers” questioning the company. Meanwhile, according to all reports, the company is killing it in revenue.

Score: 8 of 10. 

Prediction 14: We’ll see major privacy related legislation in the US brought to the floor of Congress, and then fail for lack of consensus. But that will drive a significant shift in how our culture understands its relationship to the world our industry is building, and that’s a good thing.

Well, we had quite a number of these bills brought to Congress in one way or another. I probably should not have used the words “to the floor,” as that implies open debate. Nearly everyone in Congress and the Executive branch talks about some kind of privacy legislation, but no one can seem to agree what that means.

As of late Fall, seven different legislators have introduced bills. But as far as I can tell, none have really gotten anywhere. However, the conversation around the issues has accelerated significantly, as predicted.

Score: 9 of 10. 

In summary, I think my predictions fared pretty well. If you take a score of 7 or more as a “hit,” 4-6 as a “foul ball,” and below 4 as a “strikeout,” I hit 10 of 14, fouled off 3 of 14, and whiffed massively just once.

So, how do you think I did?!

Related:

Predictions 2011

Predictions 2010

2010: How I Did

2009 Predictions

2009 How I Did

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did

2006 Predictions

2006 How I Did

2005 Predictions

2005 How I Did

2004 Predictions

2004 How I Did