Apparently, Brand Safety Is Dead. That’s Good For News, No?

SHOT.
CHASER.

If you want to understand where the zeitgeist is headed in Silicon Valley, you have to study The Information, the clubby, well-sourced favorite read of Valley oligarchs. The publication made its reputation by commanding lofty subscription prices back when nearly all tech news was free; it now enjoys multiple revenue streams, including advertising, events, and a “pro” version for $750-$999 a year. I’ve been a subscriber (of the “regular” variety) for years, and I probably always will be.

That said, every so often The Information runs a story that is so clearly aligned with the interests of the plutocracy it begs to be called out. “Advertisers Retreat From Social Media Policing” is its latest entry in this category. The piece opens with a stupendous straw man: “For several years, a favorite tactic of progressives agitating against social media and conservative news outlets has been pressuring marketers to pull their ads.”

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Don’t Repeal Section 230. Clarify It.

The 26 words that “changed the internet.” Image NYT.

(This is a column I wrote for Signal360, P&G’s companion publication for its Signal conference, which I co-produce. It’s always fraught to weigh in on this fundamental piece of Internet legislation, so I welcome your thoughts!)

It’s difficult to find anything Congress agrees on these days, but when it comes to the much-misunderstood policy known as “Section 230,” it’s unanimous: this piece of 20th-century legislation needs to be fixed. And while such a fix may be needed, it could have a significant impact on how every company goes to market. 

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From the Archive: Tech Must Get Over Its Superman Complex, Or We’re All Screwed

Detail from the cover of Yuval Noah Harari’s 21 Lessons for the 21st Century
Five years ago I was posting a lot to a publication called NewCo Shift, which is now offline. I got ahold of the archives, and found this review, which hasn’t lost any of its relevance – in fact, it kind of reads like it was written last week. 

Everyone in tech loves Yuval Noah Harari. This is cause for concern.

A year and a half ago I reviewed Yuval Noah Harari’s Homo Deus, recommending it to the entire industry with this subhead: “No one in tech is talking about Homo Deus. We most certainly should be.”

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Mine, Mine, All Mine

The original MusicPlasma interface. Author’s musical preferences not included…
  1. No Longer Mine 

When I write, I like to listen to music. Most of my first book was written to a series of CDs I purchased from Amazon and ripped to my Mac – early turn of the century electronica, for the most part – Prodigy, Moby, Fat Boy Slim and the like. But as I write these words, I’m listening to an unfamiliar playlist on Spotify called “Brain Food” – and while the general vibe is close to what I want, something is missing.  

This got me thinking about my music collection – or, more accurately, the fact that I no longer have a music collection. I once considered myself pretty connected to a certain part of the scene – I’d buy 10 or 15 albums a month, and I’d spend hours each day consuming and considering new music, usually while working or writing. Digital technologies were actually pretty useful in this pursuit – when Spotify launched in 2008, I used it to curate playlists of the music I had purchased – it’s hard to believe, but back then, you could organize Spotify around your collection, tracks that lived on your computer, tracks that, for all intents and purposes, you owned. Spotify was like having a magic digital assistant that made my ownership that much more powerful. 

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Do We Even Have The Spine To Sacrifice, Just A Little Bit?

Thanks President Bush.

Old people are always complaining about how things were harder when they were young. Walking to school in the snow, uphill both ways, that whole thing. So forgive me as I embark on what initially might feel like that old man trope, but stay with me. I’m trying to make a larger point, and I have to start with a few stories of how things were in the Before Times.

So. Back when I was a kid, Big Things That Were Not Entirely In Our Control would happen. Presidents and Governors would get on the (usually black-and-white) TV, imploring us – all of us, mind you, every single citizen of these United States – to do something that would help alleviate the situation. The actions we were asked to take weren’t particularly terrifying – it’s not like we were getting called up to war (though the last-ever draft, for Vietnam, was still fresh in everyone’s mind.)

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Don’t Sleep on the EU’s Digital Markets and Digital Services Acts

(This is a preview of a piece I’m working on for Signal360, to be published next week.)

“The US litigates, the EU legislates.” That’s what one confidential source told me when I asked about the Digital Services Act and the Digital Markets Act, the European Union’s twin set of Internet regulations coming into force this year. And indeed, even as the United States government continues an endless parade of lawsuits aimed at big tech, the EU has legislated its way to the front of the line when it comes to impacting how the largest and most powerful companies in technology do business. It may be tempting to dismiss both the DSA and the DMA as limited to only Europe, and impacting only Big Tech, but that would be a mistake. It’s still very early – much of the laws’ impact has yet to play out – but there’s no doubt the new legislation will drive deep changes to markets around the world. And even if you aren’t a digital platform, your own business practices may well be in for meaningful change.

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On AI: What Should We Regulate?

EU classification of AI risk.

I’ve been following the story of generative AI a bit too obsessively over the past nine months, and while the story’s cooled a bit, I don’t think it any less important. If you’re like me, you’ll want to check out MIT Tech Review’s interview with Mustafa Suleyman, founder and CEO of Inflection AI (makers of the Pi chatbot). (Suleyman previously co-founded DeepMind, which Google purchased for life-changing money back in 2014.)

Inflection is among a platoon of companies chasing the consumer AI pot of gold known as conversational agents – services like ChatGPT, Google’s Bard, Microsoft’s BingChat, Anthropic’s Claude, and so on. Tens of billions have been poured into these upstarts in the past 18 months, and while it’s been less than a year into since ChatGPT launched, the mania over genAI’s potential impact has yet to abate. The conversation seems to have moved from “this is going to change everything” to “how should we regulate it” in record time, but what I’ve found frustrating is how little attention has been paid to the fundamental, if perhaps a bit less exciting, question of what form these generative AI agents might take in our lives. Who will they work for, their corporate owners, or …us? Who controls the data they interact with – the consumer, or, as has been the case over the past 20 years – the corporate entity?

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AI’s “Oppenheimer Moment” Is Bullshit.

Well that was something. Yesterday the Center for AI Safety, which didn’t exist last year, released a powerful 22-word statement that sent the world’s journalists into a predictable paroxysm of hand-wringing:

“Mitigating the risk of extinction from A.I. should be a global priority alongside other societal-scale risks, such as pandemics and nuclear war.”

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AI Sausage-Making and Unconsidered Consequences

Is that an AI in your sausage?

Once again, Google and Microsoft are battling for the AI spotlight – this time with news around their offerings for developers and the enterprise*. These are decidedly less sexy markets – you won’t find breathless reports about the death of Google search this time around –  but they’re far more consequential, given their potential reach across the entire technology ecosystem.

Highlighting that consequence is Casey Newton’s recent scoop detailing layoffs impacting Microsoft’s “entire ethics and society team within the artificial intelligence organization.” This team was responsible for thinking independently about how Microsoft’s use of AI might create unintended negative consequences in the world. While the company continues to tout its investment in responsible AI** (as does every firm looking to make a profit in the field), Casey’s reporting raises serious questions, particularly given the Valley’s history of ignoring inconvenient truths.

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TikTok Promises to Fix TikTok With…What Exactly?

Today let’s think out loud about TikTok, perhaps the most vexing and fascinating expression of Big Tech power since Google in the early 2000s. I’ve written about TikTok several times, and today’s news, from the Wall Street Journal, raises fresh questions that feel under-appreciated.

First, the background. As most of you likely know, TikTok is owned by a large Chinese company called ByteDance. In less than five years, TikTok has hijacked the very heart of Big Tech’s consumer business in the United States – our attention. Nearly 100 million US consumers will spend an average of more than 90 mins a day watching TikTok this year. That’s time that Google, Facebook, Instagram, Twitter, and every other consumer tech and media company can’t get back. Here’s Scott Galloway’s visualization of the trend, from a piece last Fall:

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