Who Should Govern Us, Apple or…The Government?

One of these things is not like the other.

I’m traveling today – consider this brief post a placeholder of sorts. I’ve long railed against the privatization of public space, and the hidden regulation inherent in the submission of our collective personal data to the black boxes of Big Tech. With that in mind, I’m watching this story, about Apple’s refusal to roll out its new Siri AI service in Europe. Despite its characterization as a “spat,” there are far larger issues at play.

At the heart of the matter is a fundamental disagreement about who has agency over personal data that is created on our phones and other digital devices. Apple insists it should have control over how that data is leveraged by AI agents, and that the EU’s regulatory framework, known as the Digital Markets Act, hinders Apple’s ability to protect its customers’ privacy. The EU believes the job of protecting consumers privacy – and our rights regarding how our data is exploited – is a matter best handled by the public through collective government.

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Wait, Chat Is Dead? Does That Mean OpenAI Is Abandoning Ads?

Over the weekend the Financial Times came out with a report on OpenAI’s latest pivot.  According to a senior OpenAI executive quoted in the piece, the company has decided that “chat is dead.”

Instead, company executives insist, the future lies in a “super app,” an agent (from OpenAI, naturally) that will do everything for us. The “surface” – the interface between a user and OpenAI’s service – will no longer be a fixed chat box. Instead, according to Thibault Sottiaux, who now heads the OpenAI super app project, “what we’re building towards is where you have your own personal agent that is capable of helping you . . . across everything in your life, be it personally or at work.”

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Should AI Be Addictive?

The most interesting piece of news this morning comes from Microsoft’s Satya Nadella, who made a very public point of chastising his own team for saying the quiet part out loud.

That quiet part? In an internal memo leaked to 404 Media, a Microsoft VP said his team’s goal was to “make people addicted” to Microsoft’s new Scout tool, which is fashioned on Open Claw, the AI agent project that went viral early this year. Nadella quickly quashed such sentiments, releasing a memo stating “this is absolutely a non goal! If anything we are doing the exact opposite. We want to make sure AI empowers and adds real value to human endeavor and broad economic growth! We should make our teams clear about this.”

Microsoft then went into damage control mode, with corporate comms chief Frank Shaw piling on that Scout is for “helping people accomplish tasks more effectively—not encouraging dependency. Our goal isn’t more screen time. It’s more time back.”

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Where’s All the AI Magic?

“Hey Google, how are the Giants doing this year?” 

I was standing at my bathroom sink, finishing up my daily ablutions, when a random thought popped into my head. It’s been a minute since I checked in on my favorite baseball team – ever since I moved East, they’ve been in a slump. Maybe they’re pulling back into contention this year? I still have a Google Home plugged in nearby. I’m intimately familiar with the Home’s limitations, but I asked anyway. Perhaps I was hoping one of my annual predictions (voice interfaces for the home) would magically come true.

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Google Encloses The Web

Last month Google announced the most significant change to its search product since its launch in 1998. Its iconic search box, which I’ve long compared to a command line for the Internet, has been redesigned to incorporate multi-modal chatbot capabilities. In essence, Google is no longer going to send you off to the best possible destination for your query. Now it’s built to capture your input and convert it into answers (and actions) all in one place – on Google.com.

Google’s announcement was expected – the company had to compete with the new paradigm of “answer engines” from OpenAI and Anthropic. But when the shoe did drop, my inbox filled with trepidation. Google has been the beating heart of the Internet’s circulatory system. Now that it’s evolved into a self-contained walled garden, how will the open web survive?

I’ve read every hot take and every second-day analysis of Google’s move. They all point to the same conclusion: As Casey Newton put it, the web is being “summarized to death.” Sure, there’ll still be websites, but the grand bargain with Google – free content for free traffic – is over. Google has  enclosed the entire world wide web and turned it into a walled garden which it alone can monetize.  As Enrique Dans put it over on Medium, the web is no longer a destination, it is merely “raw material.”

But there’s a nagging question lurking in all this hand wringing. Google’s search service, as well as LLMs like Gemini, ChatGPT and Claude, are all built on the back of the web’s open architecture. For two decades, the grand bargain insured that at least some of the economics flowed back to the people who created those sites in the form of traffic, which could be converted into advertising, subscription, and other forms of remuneration.

If Google encloses the web and starves it of oxygen, won’t that ultimately prove bad for Google itself?

I posed just that question (see screenshot, above) to Google’s new AI search feature. It dutifully came back with four categories of answers:

1. Embedded AI Advertising – “As users rely on AI for direct answers rather than clicking links, Google integrates advertising into the AI generation process.”

This is already well underway. Put another way, Google will create ads on the fly on behalf of its customers (the advertisers), and surface them directly inside the AI search experience. Think Instagram, but in search. Yay!

2. The “Walled Garden” Ecosystem. “Google doesn’t need an open web if it owns the environments where users spend their time.”

Yep. Pretty much the flip side of #1.

3. Enterprise Infrastructure & Licensing. “Google’s monetization is diversifying beyond advertising, transitioning into a massive tech-infrastructure and subscription company.”

True, but advertising is still king.

4. Proprietary Data Monopolies. “Rather than crawling independent websites, future web experiences will increasingly rely on proprietary licensing deals and AI agent-to-agent interactions.”

Now this is where it gets interesting. To feed their increasingly ravenous AI maws, Google (and other contenders like Anthropic and OpenAI) are paying up for “raw materials” to ensure their products have fresh and accurate information. This is a “business development first” approach to information: aggregators who have captured our attention will decide which information suppliers are worthy of ingestion. Those suppliers are then relegated to a fixed-margin business at the mercy of their upstream overlords.

Is this sustainable? Is it good for a free and open society that demands quality information to thrive?  It certainly doesn’t feel that way to me, or to nearly anyone who’s thinking deeply about an information ecosystem absent the level playing field that Google search used to provide.

“I don’t think anyone really knows what this means,” wrote Benedict Evans in his May 26th newsletter. Sadly, I concur.

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