Living Systems and The Information First Company

uber map
A map tracing the information flows within Uber’s San Francisco market.

One of the great joys of my career is the chance to speak at gatherings of interesting people. Sometimes it’s an unscripted, wide ranging conversation (like during Advertising Week, for example), but other times it’s a formal presentation, which means many hours of preparation and reportage.

These more formal presentations are opportunities to consolidate new thinking and try it out in front of a demanding audience. Last month I was invited to speak in front of group of senior executives at a major bank, including the CEO and all his direct reports. I was asked to focus my remarks on how new kinds of companies were threatening traditional incumbents – with a focus on the financial services industry, as you might imagine.

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My Picks for NewCo Silicon Valley

We’re more than halfway through the NewCo festival season, with Amsterdam, San Francisco, Detroit, New York, and London/UK behind us, and Silicon Valley, Boulder, and Los Angeles coming up.

Next up is Silicon Valley, which goes off Oct. 21 – 23, centered on the axis of Palo Alto. This year’s Silicon Valley festival is a pilot – Silicon Valley is more of an idea than an actual *place* per se – and NewCo tends to thrive in city centers. But we’ve found a great partner this year in the city of Palo Alto, which really is as close to the beating heart of the Valley as any city in the south Bay. After all, it’s where Google, Facebook, and hundreds of other game-changing companies started. So this year we’re piloting NewCo Silicon Valley in two parts – first with visits to a small number of legendary Valley company campuses, and second, with a full day of 30 or so companies based in downtown Palo Alto. Here are the companies I plan to visit this year, and why, along with my “runners up” – companies I wish I could also visit, were there two of me.

Day One – October 21

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The Next Stage of Mobile Quickening: Links Get Intelligent

HowItWorks
How Branch Metrics works…click to enlarge.

Early in a conversation with Alex Austin, CEO of mobile startup Branch Metrics, I had to interrupt and ask what seemed like a really dumb question. “So, wait, Alex, you’re telling me that the essence of your company’s solution is that it….makes sure a link works?”

Alex had heard the question before. But yes, in truth, what his company specializes in is making sure that a link works in a very particular kind of mobile use case. And doing so is a lot harder than it might seem, he added. Branch Metrics, a three-year old startup that began as a way to create and share photo albums from your iPhone, is now devoted entirely to solving what should be a dead easy problem, but thanks to the way the mobile ecosystem has played out, it’s just not. (Alex has written up a great overview of his journey at Branch, worth reading here).

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Every Company Is An Experience Company

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Illustration by Craig Swanson and idea by James Cennamo

Some years ago while attempting to explain the thinking behind my then-startup Federated Media, I wrote that all brands are publishers (it was over on the FM blog, which the new owners apparently have taken down – a summary of my thinking can be found here). I’d been speechifying on this theme for years, since well before FM or even the Industry Standard – after all, great brands always created great content (think TV ads or the spreads in early editions of Wired), we just didn’t call it that until our recent obsession with “native advertising” and “content marketing,” an obsession I certainly helped stoke during my FM years.

Today, there is an entire industry committed to helping brands become publishers, and the idea that brands need to “join the conversation” and “think like media companies” is pretty widely held. But I think the metaphor of brands as media creators has some uneasy limitations. We are all wary of what might be called contextual dissonance – when we consume media, we want to do so in proper context. I’ve seen a lot of branded content that feels contextually dissonant to me – easily shareable stories distributed through Outbrain, Buzzfeed, and Sharethrough, for example, or highly shareable videos distributed through YouTube and Facebook.

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Thoughts On Alibaba

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(image WSJ)

A caveat before I think out loud, quite possibly getting myself into a running battle I know I can’t win: I’m not a public market stock investor, I’ve never been one, and take the following ruminations at the price they’re offered: IE, free.

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A Print Magazine Launch? What?!!! California Sunday Is Coming

CaliforniaSundayMag_Logo_JPEGA year or so ago Chas Edwards, a colleague, pal, and member of the founding team at Federated Media, came to my office for a catch up. I had heard he was cooking up a new venture, but I didn’t know the details.

Little did I know what Chas and his new partner Douglas McGray had up their sleeve – a new *print* magazine built specifically for California.

But…print is dead, right? Apparently not. Chas and MacGray have a thesis that California is ready for a well-written, beautifully designed print publication, and all that was standing in their way was the cost of circulation, a major impediment in today’s market. They solved that issue with a clever hack of today’s newspapers – California Sunday is distributed free inside selected California newspapers. In essence, they’re piggybacking the launch of their brand, adding a valauble new product to what is a staid and attenuated newspaper brand.

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Early Lessons From My Mobile Deep Dive: The Quickening Is Nigh

chiclets
Do you really want to eat them one at a time? Me, I prefer mashing ’em up.

Recently I began a walkabout of sorts, with a goal of ameliorating my rather thin understanding of the mobile marketplace. If you read me closely, you know I’ve been more than frustrated with what I call the “chicletized world” of disconnected mobile apps. It’s rise was so counter to everything I loved about the Internet, I’m afraid as a result I underestimated its impact on that very world.

My corrective starting point – the metaphorical bit of yarn upon which I felt compelled to tug  – was the impact of “deep linking” on the overall ecosystem. The phrase has something of a  “dark pool” feel to it, but it’s actually a rather mundane concept: Developers tag their mobile apps and – if relevant – their complementary websites – with a linking structure that allows others to link directly into various points of entry into their applications. This is why, for example, you can jump from a Google search for “Tycho” on your phone to the “Tycho” page inside your Spotify app.

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Else 9.2.14: Don’t Worry, The Robots Are Our Friends. But the People?

Blade-Runner_610
“All these moments…will be lost in time…”

Else is back after an extended summer hiatus – thanks for taking the time off with me. I wasn’t sure if I was going to return to this newsletter, but its a good ritual for me to condense and annotate my daily and weekly reading habits, and enough of you have subscribed that I figured you might be missing the updates. I kind of was.

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NewCo New York 2014: My Chairman’s Picks To Visit

newcony

Last week I created my schedule for NewCo San Francisco, and wrote about them here. What many folks don’t know is that there are now nine confirmed NewCo festivals around the world. Three weeks after San Francisco, nearly 100 New York companies will be opening their doors and welcoming festival goers in our second annual NewCo New York, Sept. 30th-Oct. 2nd. If you live in NY, or are going there for Advertising Week this Sept.29-October 3rd, please register and visit some of your favorites.

With that in mind, here are my picks for New York.

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AdTech Is Alive and Well: I’ll Have the Full Stack, Please

National-Pancake-Day-at-IHOPReading The Information’s piece on Facebook’s reported re-introduction of the Atlas ad-serving technology, I wondered – Does the market really need six or more full stack adtech solutions?

Google is the undisputed leader in the field – it’s spent nearly ten years stitching its own technology into acquisitions like DoubleClick (the original ad server), AdMeld (supply side platform), AdWords (search), AdMobs (mobile), Teracent (targeting), Invite Media (demand side platform),  spider.io (anti-fraud), Adometry (attribution) and many others.

So why would anyone want to challenge Google’s dominance? Because if you’re a major Internet player, you can’t afford to hand Google all the leverage – both financial as well as data and insight. If you have hundreds of millions of logged in customers (all of whom create valuable data), you need to be able to understand their actions across multiple channels and offer those insights to your marketing clients. And that means you need to own your own ad stack.

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