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The iAd: Steve Jobs Regifts The Mobile Marketing Experience

By - May 10, 2010


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We’re used to buzz around Apple, and in particular, we’re quite used to buzz about how Apple goes to market. CEO Steve Jobs is widely considered the greatest marketer alive, and nearly every marketer I’ve worked with has expressed sincere admiration for the magic the man is capable of weaving. His products are brilliant, and the cult around Jobs and his work are extraordinary.

But with iAds, Apple has moved from the business of making ads to the business of selling them. And in the past month or so, Apple’s new team – folks formerly known as Quattro Wireless but now sporting brand new Apple business cards – have started making sales calls at a handful of major brands and their agencies.

These freshly minted Apple folk must feel like the won the lottery – just a few months ago, they were duking it out with ten other mobile networks, competing on price, ROI, network quality and scale, ad format, and Lord knows how many other factors. Now marketers are literally lining up to buy into the launch of Steve Jobs’ next great thing.

And that next great thing is called iAds – which Jobs, in typical fashion, introduced last month as the answer to all those mobile ads that “suck.”

I guess he means what those folks from Quattro sold (and still do, by the way, under their original brand name). Because from what I can tell, there’s almost nothing new in iAd, save the wrapping paper.

Then again, wrapping paper is what takes an ordinary object and turns it into a gift, and therein lies the genius of Jobs.

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You won’t find anything about iAds on Apple’s site (there are a few for “iAd,” but if you’re trying to understand what they are, you’ll be disappointed). Instead, details about the program are leaking out through blogosphere speculation and reports of recent sales meetings. I’ve spoken to several folks who’ve been in those meetings, and this post, the first of a series, will be my best attempt at making sense of the iAd narrative.

And it’s quite a classic tale – one most of the press is eating up. Early reports echo Jobs’ points about how iAds are different, but fail to check whether, in fact, iAds do anything particularly new.

Apple’s press release reads: “iAd, Apple’s new mobile advertising platform, combines the emotion of TV ads with the interactivity of web ads. Today, when users click on mobile ads they are almost always taken out of their app to a web browser, which loads the advertiser’s webpage. Users must then navigate back to their app, and it is often difficult or impossible to return to exactly where they left. iAd solves this problem by displaying full-screen video and interactive ad content without ever leaving the app, and letting users return to their app anytime they choose.”

Jobs elaborated at launch, claiming that iAds would bring more “emotion” and “engagement” to what was before a noisy and crap filled environment.

Well, yes and no. Yes, in that iAds are *only* rich media experiences (once you click on a standard banner, of course). And yes, in that Apple is controlling all the creative for iAds (clients will have approvals and submit materials, but Apple alone is doing the actual development – to ensure quality control – and most likely, to maintain the mystery of iAds in general. Classic Jobs).

And yes, in that at launch, only a selected few marketers will be “allowed” to run iAds. And as has been widely reported, those brands have to pay quite a price to get into the launch portion of the program. Given the steep price tag (reportedly up to $20 million, and I’ll be getting to that in a follow up piece), it’s almost a certainty that the ads will be of high quality – only the most established brand marketers are going to play at this level.

So yes, the actual ads inside an iAd will be better, in general, than an “average” mobile ad experience. But then again, a Superbowl ad is generally better than an “average” television ad, ain’t it?

So…. no, there’s nothing new here. Anything you can do with an iAd, I’ve confirmed with numerous very knowledgeable sources, you can do with AdMob or any number of other networks.

While it’s true that a lot of mobile ads link to web sites, rather than to rich media experiences that keep the user inside an app, it’s also true that AdMob, among others, has been using what’s known as a webview (using the video friendly HTML5 standard) to deliver exactly what Jobs packaged as “new” since at least last Fall. And let’s not forget, Jobs failed to buy AdMob, which was his first choice – Google won that bidding war.

And given that AdMob has 70% reach into the iPhone/Touch/Pad world (according to the company), Apple isn’t really selling anything new with iAds. In the words of one agency source who recently sat in an Apple pitch meeting: “iAds are the same thing you could get before, wrapped in a nice box with a bow on it.”

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Ahh…there it is: The gift. Steve Jobs’ brilliance lies in his ability to make everything seem magical. The true gift Apple is selling right now? A Golden Ticket into Willie Wonka’s Chocolate Factory. A chance to be associated with the greatest marketer in the history of the industry.

Think I’m kidding? Then consider this: Apple is telling marketers willing to pony up for the launch that Steve Jobs will mention their brand on stage as he launches iAds this summer. “That is worth a hell of a lot,” one agency chief told me.

That, my friends, is the bow on the box. The box itself? That’s Apple products – the environment in which the advertisers’ message will be seen. And marketers like nothing more than to be associated with quality environments.

In fact, during presentations to prospective clients, Apple’s sales force takes out an iPhone to demonstrate what iAds look like. And here’s the kicker: They unveil the phone with a flourish and utter these magic words: “This is actually Steve Jobs’ personal iPhone.”

They may as well be showing Willy Wonka’s cane to a room full of children.

What Apple is selling with iAds is – Apple itself. As well they should. But they are also selling into a marketplace that, for the most part, doesn’t really understand mobile marketing. The market is still relatively small – well under a billion dollars globally this year – and major marketers have yet to embrace the format. They don’t realize that most of what Apple is pitching them can be done already.

And in the end, it doesn’t really matter. By isolating the rich media execution and claiming it as his own, Jobs has once again identified a marketing opportunity and redefined it as unique. In the process, he’s driving innovation and awareness in the mobile market. Nothing wrong with that.

But if I were a marketer considering laying out $1mm, $10mm, or more on iAds, I’d make sure I understood what my goals are.

In my next iAd-related post I’ll be focusing on just that topic: deconstructing the ROI on an iAd. Because once the launch is over, it’s all about value for money spent. And there are a lot of unanswered questions here – including publisher inventory and terms, blind vs. directed networks, targeting and terms of service for use of iTunes data, issues of third party networks, FTC regulation, and other policies, and much more. Stay tuned.

Update – I should have mentioned that there are at least two unique properties to an iAd that you can’t get elsewhere – the targeting, which reportedly is based on what apps a particular user has downloaded from iTunes, and the “ViP” program, which is, in short, the ability to link directly to your app in the iTunes store. Of course, anyone can link to the iTunes store from an ad, the difference here is this is a “proprietary Apple approved link.” Not sure what that means, but it should become clearer when the program is live in the wild.

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My HP Input Output Interview

By - April 29, 2010

For those of you who might want to watch what I’m on about these days, this is a pretty good overview.

UPDATED: Fixed the autoplay with sound issue.

On Google's Brand

By - April 22, 2010

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Yesterday a reporter from Cnet called and asked me a few provocative questions. He was writing a piece on Google as a marketer, and wanted my point of view. I’m not sure when his piece is coming out (or if my thoughts will be included), but our conversation helped me crystalize my thinking around Google and its brand, so I figured I best get it written down.  

Regular readers may recall one this prediction for 2010:

Google will make a corporate decision to become seen as a software brand rather than as “just a search engine.” I see this as a massive cultural shift that will cause significant rifts inside the company, but I also see it as inevitable. Google, once the “pencil” of the Internet, has become a newer, more open version of Microsoft, and it has to admit as much both to itself as well as to its public, or it will start to lose credibility with all its constituents. While the company flirted with the title of “media company” I think “software company” fits it better, and allows it to focus and to lean into its most significant projects, all of which are software-driven: Chrome OS, Android, Search, and Docs (Office/Cloud Apps).

The reporter’s question let me unpack this a bit. He asked me why Google isn’t doing a major brand campaign, given that most other large Internet-driven companies have – including eBay, Amazon, Yahoo, and Apple.

A few years ago, I might have answered thusly: Google doesn’t need to do brand advertising, because Google’s service *is* the brand builder. But today, my answer is quite different: Google isn’t doing brand advertising because Google doesn’t know what its brand means.

And you can’t do brand advertising if you can’t say what the brand means.

Think about that for a second. Up until a few years ago, it was quite simple to say what the Google brand meant. Put simply, Google = Search. Or, to add a few words, Google = The Best Search Service On Earth.

Now, is that true today?

Well, certainly you could argue that Google still means a great search environment. But the brand also means far more. It’s the brand which stands in opposition to the iPhone – the Android Pepsi to Apple’s Coke. The same is true in the office suite – Google Docs are the Pepsi to the Coke of Microsoft’s Office. Google Chrome? The Pepsi to Internet Explorer’s Coke. And there’s a ton more – photo sharing, blogging platforms, social networking, ecommerce solutions, enterprise platforms, media (YouTube, Knol, etc.)….well you get the picture.

And Google = Search doesn’t cover all that. Nor, honestly, does the company’s corporate mission: “to organize the world’s information and make it universally accessible and useful.” You could shoehorn the Nexus One into that mission, but it’s not a comfortable fit.

Until Google figures out what its brand means in a post search world, it won’t be doing any brand advertising. And given who its competing with – Apple, Hulu, Microsoft and Amazon, among many others – I’m not sure that’s a good thing.

Foursquare – I Wish It Was Better For Me…

By - April 06, 2010

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I’ve been using Foursquare for a few months now, and I’m impressed with the service on many levels. But I have to be frank – the most impressive thing about it – at least in this test group of one – is what it *could* be, not what it is.

First, the caveats. I use Foursquare, for the most part, on a Blackberry, which means the app is limited by RIM’s hardware and software. This means – as just one example – that when I’m checking in, the process is often fraught with poorly triangulated data (the Blackberry app uses cel towers, not GPS, to determine where you are). In plain English, that means that the app sometimes thinks I’m in Marin when I’m in San Francisco, Mill Valley when I’m in Ross, or fails to properly figure out where I am at all. Not good for a location-based service.

This also means that I want to rely on the web-based service as a backstop for much of my interaction, and, well, the web-based version of the service ain’t very good. It’s clearly not built to help folks like me, and, perhaps for the majority of folks, that’s just fine. But for me, not so much.

Another caveat is that I’m pretty much “not in the demo” – at least as I understand it. I’m not in my early 20s, and I don’t go out a lot in search of connection (despite the “Bender” badge I earned for having breakfast with my kids. Enough said there). So I get almost no value from the “Tips” that are offered on any given venue I check into – mainly because I’m not looking for tips (if there are even any to find). I check into places I know pretty well already, and if I do go somewhere I’ve not been before, I find the app does a pretty poor job of surfacing tips, or any other value above the ambient satisfaction of just declaring “I am here.” Again, that’s not a good thing. I expect more from Foursquare than just the momentary fun of checking in. To me, checking in is a search (see here for more on checking in as the newest field in the Database of Intentions), and so far, the “search engine results” are pretty thin.

Not “being in the demo” also means I’m not looking to hook up – either with a roving band of urban nomad pals, or … well, anyone else, for that matter. For me, the biggest “hook up” that’s happened due to Foursquare so far is when my industry pal Josh Felser introduced me to a fellow who had just captured what had once been my mayorship of the Bay Club Marin. It was fun to meet the guy, and yes, Byron C., I’m coming for you…but honestly, after three months, I expected a bit more…human contact. Compared to three months of using Facebook or Twitter, Foursquare just ain’t doing it in the “connect me to other interesting humans” category.

Before you dismiss my thoughts as the rantings of an old man irrelevant to the Next Big Thing, recall that I’m very, very enthusiastic about this space in general. And, to my mind, if Foursquare can’t make itself Deeply Useful to a guy like me, well, the chances it’ll scale past the level of Mildly Interesting To A Few Million Hipsters is pretty low.

Now, let’s get past the caveats. I’ve got a number of things I wish the service would do, but doesn’t (or if it does, I’m not aware of it, and that’s an issue as well). Also, I’ve got a number of gripes, perhaps, again, that might be resolved by my own education, but my thesis is if a web service isn’t either initially self explanatory (IE, Amazon), or confusing but fascinating (Twitter) it’s not worth spending time on.

So far, Foursquare has not unfolded in any particularly interesting way beyond checking in. That, to me, is both a problem and an opportunity. Now that I’m in the habit of telling my “friends” where I am – what else? To me, that’s a critical problem with the service, one worthy of digging into.

It strikes me that businesses may have an answer to this question, but not at scale – yet. For example, if every X times I checked into the Bay Club, the club itself gave me some value – a discount at the pro shop, or my name in lights behind the counter (well, maybe not that, but you get the picture) – well, now that would be adding a lot of value. But getting hundreds of thousands of venues to figure out how to add value to Foursquare is a tall order, and so far, the examples of small businesses doing so are few and far between.

So what might Foursquare do, beyond just letting me compete with scores of others for the “mayorship” of the Bay Club? I’m not sure, but solving that problem should be at the top of the company’s list of To Dos….right behind ….figuring out what, exactly, a “friend” on Foursquare really is.

So on to that. Now I understand I’m not a normal use case, but I currently have hundreds of pending “friend requests” on Foursquare. Most of these requests are from people I don’t know. Given that I have 5000 friends and nearly 1000 pending requests on Facebook – where my policy has been “don’t be a d*ck” and just say yes – it’s not surprising that folks who I don’t know have reached out to connect on Foursquare. (Do they do that with you as well, I wonder?)

But here’s what I don’t understand about the service: What’s the value of a friend on Foursquare? On Twitter, I understand “followers” – they are folks who chose to read what you create. It’s sort of like a more personal and connected version of this site’s RSS feed. And I understand the same kind of connection on Facebook or Linked In – these are business, personal, and even “possible” friends – folks who I may one day meet and who may become colleagues or friends.

But on Facebook, I can keep folks in that third category at a distance – there’s no chance that, by declaring something on Facebook, folks might walk up to my table at Picco and create a socially awkward moment (well, at least there’s no chance since I made sure my Foursquare checkins don’t broadcast to Facebook status updates!).

With Foursquare, however… not so much. So I’ve tried to manage my Foursquare friends by the simple maxim that, at any given moment, should we find ourselves checking in to the same location, I’d have a decent chance of remembering who that person was.

This means I’ve got a lot of pending requests on Foursquare that I’d have easily approved on Facebook (and of course on Twitter, all of this is moot. Anyone can follow you). So sorry folks waiting for a reply from me – either I’m not sure how or why I might know you, or I’ve not been able to figure out the Blackberry app and approve you in the first place. Either way…not a good thing.

This is a long way of saying that the service is, to my mind, poorly instrumented from the point of view of social relationships.

Lastly, for now anyway, the service is deeply lame in terms of search. Everything is instrumented toward location, so you can’t search for stuff that isn’t near where you happen to be. When I wanted to find the location “Federated Media” just now, so I could link to it, the service found nothing. Why? Because I was “near Fairfax, CA”, and Federated is in SF. That’s just a terrible user experience – one I could write an entire post about, but I won’t (continue to) bore you.

And when you do find a place or a person, their checkin and other Foursquare history is not there, or it’s impossible to find. Also….not good.

I could go on, but I think given it’s late and your patience may be wearing thin, I’ll stop here and ask you all to help me out. What do you think of Foursquare? What am I missing? Is it living up to your expectations?

The service is enjoying an early Twitter like hype, and I certainly like both its founders and its backers. Dennis Crowley will be speaking at the CM Summit in June (that is, if he’s not too peeved at me for my Thinking Out Loud here), and I am, as anyone who reads this site knows, a huge fan of Fred Wilson, a Foursquare investor.

But because I see the huge potential lurking behind Foursquare, I can’t help but be honest. I’m close to losing interest in the service, despite my raging optimism about the space it represents.

Well, with one caveat. I’ll fight to the death to retain my nominal mayorship of FM’s San Francisco headquarters, of course. Keep trying, Jonas!

Hooey

By -

My Signal post is up over at FM. In it I ranted a bit about all the iPad hype, which is particularly dense here in the Valley:

The iPad is not going to change the world this week.

The world takes a long time to change. It doesn’t happen in one machine, or one year, or even one decade. Now, what the iPad represents – new approaches to user interfaces, sophisticated, third-generation software applications that are connected to and feed the Internet – yes, this is a very big deal.

But let’s not wrap all that change, which will take time to unfold – into one device and one launch. It’s ridiculous. Think back over ten years of Internet innovation – back to the year 2000. And as much as the Web has evolved, think how long it took us to get from the Treo to Android, or GeoCities to WordPress. It takes time, folks. Let’s not get ahead of ourselves

April Fools!

By - March 31, 2010

I was going to post…

…That Twitter had been sold, for 1.75 billion, to Google (who would pay that, I’d reckon).

…That MySpace had been sold, for 250 million, to Viacom (who would pay that, just to rub it into Murdoch’s face).

…That Google had announced it was only kidding about China, and was ready to play ball again with the PRC.

…That Facebook had made all public actions available in its API (oh wait, that’s going to be true!)

….That Foursquare announced it was no longer doing high profile deals and instead was going to focus on its product.

….That Yahoo and AOL were merging.

….That Microsoft had won the iPhone and iPad search business

…That Apple was opening up the iTunes store to web crawling, made peace with Adobe, and was launching an effort to create an SDK that ported iPhone/Pad apps to Android

…That Amazon had launched a payment business to compete with PayPal

…That eBay had bought Skype, again.

….and that Nokia had bought RIM.

But…April’s Fools is so boring now, ain’t it?

Oh Looky! It's Video of Bloody Jesus! (Nevermind the Facts)

By - March 29, 2010

ht_shroud_of_turin_100326_mn.jpg(Image at left is how ABC News illustrated the story I’m criticizing. Really).

Guys, you don’t come here to hear me rant, do you? Do you? Especially on topics entirely orthogonal to my stated mission of “the intersection of search, media, and technology…and more.” But then again, maybe this falls into “and more.”

OK, so if you don’t want to hear me rant on about how simply awful network news, and in this case, ABC News, has gotten, move right along.

But every so often, I just can’t help myself. Yep, it happened with the Comcast DVR (and despite my renewed respect for the company, the DVR interface is still awful), and it happened with United.

Tonight was one of those nights. At least it only happens once a year or so.

My wife was a producer at CBS News back in the day, when network news meant something, and journalists didn’t excuse themselves for pandering to the lowest common denominator because “the Internet undermined our business model.”

This means she still watches the nightly news, much to my opposition. I find network news broadcasts to be, in the main, derivative, unintelligent, and sensational. There are good pieces in there, and there is good work most certainly, but as every year passes, it’s clear network news has lost its way – no one is taking risks, and everyone is chasing a fractional rating point around the damn drain.

Anyway, tonight my wife was watching ABC World News with Diane Sawyer. This is the same program that I ranted about last week – the same program that sent two extremely intelligent producers to my office to spend an hour taping what became a five second clip with no context, no content, and no value. Anyways.

Tonight the teaser story – the one that producers promote throughout so as to keep an audience till the very end of the broadcast – was called “Science Sheds Light on Christianity’s Biggest Mysteries.” Well, that’s how it was posted to the web, but on air, the piece was boiled down to pretty much this: “We Have Computer Generated Pictures of a Bloody Jesus and We’re Not Afraid to Show Em!”

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I can’t find the actual clip on the web – because ABC News’ website is truly awful (no really, look at what it’s featuring tonight, image at left). It has several pieces from tonight’s newscast up, but not this one. Why? Who knows. But the story goes something like this: A new show from National Geographic explores various tenets of Christian belief, including the Shroud of Turin, a cloth reputed by some to have been laid over the corpse of Jesus. The show includes computer animations illustrating that a bloody body may have lain under the cloth. The animations are, well, bloody. And hey, it’s a computer animation of a recently murdered Jesus Christ!! Or at least, it could have been, right? Now THAT’S GOOD TELEVISION!!!!

Well, who knows. ABC News at least raised the question that carbon dating done in the 1980s found the cloth was only 600 or so years old. Barring time travel, it’s pretty certain that Jesus didn’t lay under it. But no matter, because ABC News found someone who claims the carbon dating findings were wrong.

And his proof? Well, as far as I could tell from the piece, which we recorded and watched several times to ensure we didn’t get this wrong – his proof was this: He found a painting that shows there was a shroud covering Jesus, and that painting was dated some 68 years earlier than the earliest carbon dating of the Shroud!

So see? See? That proves it, right?

Ummm…..excuse me but WTF? Erhhm…how exactly does a painting of a shroud being laid over the corpse of Jesus disprove carbon dating?

Well never you mind, the ABC News piece just keeps on keeping on, because after all, the point of it isn’t to get to the truth, or to bring the facts to bear, or to shed light on an important issue. No, the point of the piece is to hook the viewer in the beginning of the newscast with teasers about how new technology has brought us tantalizing new proof of Christ’s death! And then roll the video – there’s a house on fire somewhere, we gotta show it, regardless of news value!

Nowhere in this piece did I see any evidence of journalism. And honestly, if you want to trace the decline of broadcast news, you should probably start there. Stop blaming the Internet and start looking at your own product. It’s a disgrace.

You Say Debacle, I Say Debatable…

By - March 24, 2010

nestle logo US.pngMy daily Signal is up over at FM, in which I break down the Nestle dust up. From it:  

Musing on the recent Nestle Facebook “debacle” (which I do not believe is, or needs to be proclaimed a debacle), Joshua-Michéle concludes: If Nestle neither wishes to change or defend itself on the merits – then they shouldn’t be operating in social media.

Well, yes and no. Yes, in that the sheer beauty of social media is that it forces questions to the fore, and thus forces companies to respond to those questions. But no, it’s not OK, as a strategy, to “not be operating in social media.” I sense, perhaps, that Joshua-Michéle was making the same point in a roundabout way.

My reasoning? Because all of our customers are already operating in social media. You can’t pretend otherwise. And it’s better to engage, make mistakes, admit those mistakes, and move on, than to not engage at all. I call this “conversational judo,” and suggest we all practice it, daily. Twice on Sunday, perhaps….

Google v. China? No, It's Bigger Than That

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Yesterday a crew ambled into my FM offices from ABC News, setting up quite an array of lights and equipment to shoot an interview. The topic was Google and China. Now, I’m a veteran of these situations, as is my staff, and fortunately the commotion was limited to my office, and the 45 minutes or so of set up happened while many of us were in a meeting.  

When they were ready, I sat down for the conversation and enjoyed my talk with the producer, who was piped in via mobile phone. We talked about many of the nuanced issues involved in this particular story. The crew in the room with me also seemed keen to have an informed dialog. I sensed the piece would be pretty intelligent.

But….instead of nuance, we get a story framed as “a battle of titans” – Google v. China, the death match! “Game on!” is how Diane Sawyer opened the piece. “Who will fire the next shot?!” the reporter asks in conclusion. I’m quoted somewhere in the middle, saying that China employs a large number of Internet police, a well-known fact that I mentioned more as a set up to another point. It all begs the question of why they bothered sending the crew in the first place, but …. at least the major networks are paying attention to the story.

And in a way, that’s really the story here. A private company has pushed a very public and political issue into the minds of several significant constituencies. First and foremost, Google’s move has forced China’s hand, and given those inside the country who may disagree with China’s own policies a clear example of their own leadership’s shortcomings. As the NYT points out today:

China also does not acknowledge to its own people that it censors the Internet to exclude a wide range of political and social topics that its leaders believe could lead to instability. It does not release information on the number of censors it employs or the technology it uses for the world’s most sophisticated Internet firewall. Its 350 million Internet users, many with fast broadband connections, are assured they have the same effectively limitless access to information and communications that the rest of the world enjoys.

Google publicly challenged that stance in January, and reinforced its ideological opposition to China’s policies by finally pulling the plug on its mainland search engine after a failed round of talks with Chinese officials. That forced Chinese leaders to defend their control of the Web…

Thanks to Google’s move, thousands, if not millions, of Chinese now understand the extend to which their own government has been duping them. And those who already knew have a new ally, and perhaps additional courage to continue change from within.

A second significant constituency is the US public. To my mind the US has been lured into complacency about China, forgiving China’s violation of core human rights as a cultural matter best swept under the rug. The main reason? Business! Profit! Huge markets! (Oh, and the massive number of US dollars now controlled by our pals in Beijing). It’s a classic conflict of American values: We are society built on freedom of speech and religion, both of which are brutally controlled by the Chinese government. But we are also a society built on capitalism and the profit motive. It’s clear which one had won in the court of US public opinion – until Google made a decision which forced all of us to think about it in a new light.

A third constituency, related to the first two, are the governments of both the US and China, as well as the executives who run major corporations based in the US. As public awareness and opinion unfolds in both countries, I can imagine shifts in both policy as well as practice in both public and private spheres. We now have an administration whose reflexive approach to China’s moral conflict with American values isn’t to sweep it under the rug, for one.

And if you are running a company that competes with Google in the US, chances are you find yourself in a pretty uncomfortable place this morning – answering to employees, shareholders, and consumers this question: Why can Google practice a values-based approach to business, but you cannot?

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Come to think of it, that’s a question that the US government should be asked as well. And inside the government, you can bet it’s already come up.

Meanwhile, news breaks today that Google’s main site was hacked, with its management bio page turned into Chinese characters (see image at left). Hmmm. Petty retaliation? I doubt it. But yet another strange twist to an ongoing tale.

The broadcast is here, you can watch the piece starting at around 9.15. I tried to use Hulu’s vaunted sharing features to embed just a clip, but the company seems to have caved to the TV overlords and disabled it. That’ll be a subject of another rant.

My Location Is A Box of Cereal

By - March 23, 2010

sbits.pngMy latest Signal is up over at the FM blog. I had a fun day. From it:  

As readers know, I’ve declared the “check-in” as the latest field in the Database of Intentions. “Where I am” is a powerful signal, in particular if where you are is a local business that might answer that signal with an offer that engenders loyalty, purchase, or both.

But I’m starting to think that we need to expand the concept of location to more than physical spaces. Why can’t I check-in to a website? An article? A state of mind? An emotion? Or…an object?

Over at FM, we’ve been thinking about that very question, and have been busy turning theory into practice (more on that later). But I got a glimpse of where “the check-in” might be headed today when my pal Seth Goldstein came over to give me a tour of StickyBits.

StickyBits started as a way to attach digital content to physical objects – “tagging” them with a physical sticker emblazoned with a barcode. A slick iPhone or Android app makes it easy – you just slap on the sticker, take a photo of it, and connect the sticker to a web media object in the cloud (for example a video of your kids). Then anyone who sees that sticker can scan it, and see the same object. It’s a great idea for, say, a greeting card company.

But a funny thing happens when you put technology into the hands of real people. Stickbits launched at SXSW, and as William Gibson famously said, the street finds its own use for technology. In the case of StickyBits, people figured they could scan any bar code and attach annotations. And it turns out, there are a hell of a lot of barcodes in our lives every day. And it also turns out, StickyBits supports the use of any barcode as a tagging location.

Cans of coke, bars of chocolate, boxes of Kleenex or breakfast cereal – the tagged items starting pouring in. People were actually checking into brands through the use of that brand’s product….