An Open Letter to Apple Regarding The Company’s Approach to Conversation with Its Peers and Its Community

Dear Apple: We miss you. Once upon a time, back before you got real popular, you used to take part in the public square. You may have been less forthcoming than most, but at least your employees would speak at industry events, have unscripted conversations with journalists, and engage in…

cover5_06.gifDear Apple:

We miss you.

Once upon a time, back before you got real popular, you used to take part in the public square. You may have been less forthcoming than most, but at least your employees would speak at industry events, have unscripted conversations with journalists, and engage in the world a bit here and there.

But over the past few years, things seem to have changed. You pulled out of MacWorld and began hosting your own strictly scripted events. You forbid any of your executives from speaking at any public conferences (save one victory lap with Bill Gates a few years ago). Employees blogging, posting to social networks, or offering academic papers for public comment is actively discouraged. In the words of an employee of your one of your former partners : Apple essentially bans “things that we at companies with an open culture take for granted.”

Your relationship to the press is famously combative, those who do get access start their articles with phrases like “we fanboys are pathetic, I readily confess.” Not exactly the kind of press that pushes boundaries or keeps a company honest. And that makes us honestly nervous – we’ve seen what happens when large American corporations create cultures that worship secrecy and refuse to answer to the press. It’s not pretty. (Possibly to your credit, your CEO does seem to randomly respond to emails , but so far no one at Apple will actually verify his responses. Very clever, that!)

Despite the gorgeous products and services you’ve created, we worry that you’re headed down a road that may lead to your own demise. Apple is no longer the underdog living in the shadow of a Microsoft monopoly. Increasingly, Apple is a dominant player in any number of critical network services and points of control – from mobile devices to media access, payment systems to Internet browsing and advertising platforms. In short, we believe Apple is far too important to continue its role as the Howard Hughes of our industry.

So we’d like to publicly invite you to step into the light, and join us on stage at this year’s Web 2.0 Summit. The theme –“Points of Control”- is quite topical, we believe.

Yes, this invitation is certainly self-serving, but let’s just say we’re in good company when it comes to that particular instinct, and our primary goal is to serve our industry and our conference attendees.

Over the past seven years, Web 2 has become an important platform where the Internet industry has had critical, open exchanges of conversation that move the economy forward. It’s where AT&T CEO Randall Stephenson and Comcast CEO Brian Roberts have faced their critics and countered charges of network discrimination. It’s where senior leaders at Google, Microsoft, Facebook and Twitter debated their battle plans around real time and social search. It’s where Newscorp CEO Rupert Murdoch defended his acquisition of the Wall Street Journal, and Facebook CEO Mark Zuckerberg explained his approach to user privacy.

In short, Web 2 is a place where the leaders of the most vibrant industry in the world interact with 1,200 or so of their most important partners, critics, and supporters, in a forum that is open to blogging, tweeting, conversation, and debate. This debate informs and enlightens our industry, moving it forward and keeping all parties honest in the process.

Won’t you join us?

We eagerly await your response.

Sincerely,

John Battelle and Tim O’Reilly, Program Chairs and founders, Web 2.0 Summit

66 Comments on An Open Letter to Apple Regarding The Company’s Approach to Conversation with Its Peers and Its Community

SIGN UP FOR THE NEWSLETTER

Stay up to date on the latest from BattelleMedia.com

A Note to Twitter Developers: Alas, It Was Ever So: Now, Add Value, Post Haste

Several moves by Twitter in the past week have Twitter developers understandably nervous about their future. Many of them have labored for months, if not years, to create applications on top of the open Twitter ecosystem, and they've created a lot of value in doing so. They have "filled holes"…

chirp.pngSeveral moves by Twitter in the past week have Twitter developers understandably nervous about their future. Many of them have labored for months, if not years, to create applications on top of the open Twitter ecosystem, and they’ve created a lot of value in doing so. They have “filled holes” in Twitter’s often bare bone service, creating Twitter-reading clients, Twitter application stores, Twitter filtering tools of all stripes, even Twitter analytics tools. The explosion of Twitter apps has been a boon to the service, driving rapid adoption and a strong allegiance in the developer community toward the young company.

Much of that has been called into question after the company indicated it would start building its own device-specific clients, as it did last week with Blackberry. It followed that news with the acquisition of a popular iPhone client. And, in a case of what appears to be independently poor timing, Twitter investor Fred Wilson penned a thoughtful but inflammatory post about the role of developers which led many to conclude that their efforts may well be subsumed by Twitter’s own internal efforts.   

For background on all of this, read the NYT’s Sunday piece. You know the old school media world cares when the Times gives Twitter main billing in the Sunday Business section.

Read More
2 Comments on A Note to Twitter Developers: Alas, It Was Ever So: Now, Add Value, Post Haste

The iPad Needs The Web, but the Web Does Not Need the iPad

Dale and others have made some good points on what would make the iPad a better development environment, in particular, Dale recalls HyperCard, which was Apple's version of a weblike development environment, before the Web existed. I covered HyperCard for MacWeek back in the late 80s and early 90s, and…

Dale and others have made some good points on what would make the iPad a better development environment, in particular, Dale recalls HyperCard, which was Apple’s version of a weblike development environment, before the Web existed. I covered HyperCard for MacWeek back in the late 80s and early 90s, and I also covered the CDROM market (remember that?).

Both are dead now, and the Web is king.

Dale writes:

Read More
13 Comments on The iPad Needs The Web, but the Web Does Not Need the iPad

Tuesday Signal: Answer the Open Phone, Microsoft!

From my rant over at the FM Blog: Now Microsoft is pushing to become a third major player. And to my mind, the company has a choice to make. No one – not even folks at Microsoft – will dispute the fact that Windows Phone 7, due out in the…

From my rant over at the FM Blog:

Now Microsoft is pushing to become a third major player. And to my mind, the company has a choice to make. No one – not even folks at Microsoft – will dispute the fact that Windows Phone 7, due out in the Fall, is a reboot of sorts, and a clear attempt at creating the kind of platform that Android and iPhone already enjoy. While the system is not yet out, the early buzz is good, but Microsoft stands at a crossroads. In essence, the choice comes down to this: Will Microsoft ape Apple’s approach, or will it take the path of Google?

I fervently hope it will do the second.

Why? Well, we’ve seen this movie before, haven’t we? It didn’t end well for Apple, in terms of market share, when it took a vertically integrated, precious approach to operating systems back in 1984. After Apple changed the computing market with the Mac, Microsoft took the best ideas in Apple’s OS, integrated them into Windows, opened it up for any hardware maker to use, and the rest is history. Apple sued Microsoft, but to no avail. (HTC, anyone?!)

Right now, Google is taking the same approach in phones – Microsoft’s approach! So imagine this observer’s dismay when early news leaked out that instead of out Microsofting Google, Microsoft instead was parroting Apple in its approach to the Windows Phone application store. As far as I can tell, Windows Phone 7 won’t support Flash, either– though the company is promising to fix that later….


2 Comments on Tuesday Signal: Answer the Open Phone, Microsoft!

The 2010 Web2 Summit Theme: Points of Control

Each year at the Web 2 Summit, Tim and I try to focus our program on an overarching theme that we believe best sums up the year ahead. This is never easy to do – the event is still eight months away. But this year I feel better than I…

web22010.pngEach year at the Web 2 Summit, Tim and I try to focus our program on an overarching theme that we believe best sums up the year ahead. This is never easy to do – the event is still eight months away. But this year I feel better than I ever have about our focus, because it’s a return to our roots, as it were.

If you know my work, you know I’m fascinated by the interplay between the entrepreneurial culture of our industry and the giants who have emerged from within it – Google, Facebook, Microsoft, to name a few – as well as those who have joined it from other industries – Comcast, GE, and Newscorp come to mind.

For 2010, Web 2 will focus on the chess game in which all of these companies are now engaged, a battle to gain the upper hand in crucial “points of control” across the Internet Economy. The idea sprang from Tim’s “War for the Web” post last Fall, but we’re taking that riff and broadening it, identifying chokepoints on an increasingly crowded chessboard.    

Read More
2 Comments on The 2010 Web2 Summit Theme: Points of Control

Web 2: Help Me Interview Tim Armstrong

Tim Armstrong didn't need the job, but he decided to accept Time Warner's offer to become the CEO of AOL anyway. Why? That's the first question I have for Tim when he joins us at Web 2 next week. What do you want me to ask him? As you…

web 2 09.png_@user_61011.jpg Tim Armstrong didn’t need the job, but he decided to accept Time Warner’s offer to become the CEO of AOL anyway. Why?

That’s the first question I have for Tim when he joins us at Web 2 next week. What do you want me to ask him?

As you most likely know, Tim came to AOL from Google, where he ran North American ad sales for years. Clearly, Tim relishes a challenge, and sees an opportunity. And, while Tim probably is too politic to discuss it, AOL will be spun out soon, and either go public or become an independent entity (unwinding the most disastrous new/old media merger in recent history).

Read More
3 Comments on Web 2: Help Me Interview Tim Armstrong

Web2: Help Me Interview Adobe CEO Shantanu Narayen

I met with Shantanu Narayen, CEO of Adobe, ten days ago – one week before the annual Adobe developer's conference. He told me there'd be a lot of news about Adobe coming, and the company certainly delivered – in particular around mobile and Flash platform development. But while the…

web 2 09.png _@user_64196.jpg I met with Shantanu Narayen, CEO of Adobe, ten days ago – one week before the annual Adobe developer’s conference. He told me there’d be a lot of news about Adobe coming, and the company certainly delivered – in particular around mobile and Flash platform development.

But while the list of product and platform releases is impressive, it was Adobe’s earlier announcement of its acquisition of Omniture that got folks buzzing. From my point of view, this is one more step in Adobe becoming a central platform company in the Internet ecosystem.

With 800mm installs of Flash, the acquisition of Omniture, and a multi-device strategy, Adobe aims to become the industry standard in how marketers and media companies deliver experiences to audiences and customers. And while many still view the company as the provider of end user tools like Photoshop, the reality is that Adobe is in fact Microsoft’s most significant web platform competitor, which in turn makes it a significant competitor to Google in some areas (though the companies collaborate on key initiatives, like the Open Screen Project, for example, which is clearly as anti-Microsoft as they come). The difference, Narayen told me, is that Adobe does not have (nor does it plan to have) a media business, so it doesn’t compete with its partners.

Read More
7 Comments on Web2: Help Me Interview Adobe CEO Shantanu Narayen

Web 2: Help Me Interview Jon Miller

Jon Miller has graced the Web 2 stage several times, most memorably when he was CEO of AOL, and both Google and Microsoft were competing for his company's search deal (Google won, that deal is close to expiration, and now-CEO Tim Armstrong, who helped Google win the deal back…

web 2 09.png_@user_61072.jpg Jon Miller has graced the Web 2 stage several times, most memorably when he was CEO of AOL, and both Google and Microsoft were competing for his company’s search deal (Google won, that deal is close to expiration, and now-CEO Tim Armstrong, who helped Google win the deal back then, will be discussing, at the Summit, who he might next partner with – Microsoft or Google – but I digress…for now).

Now Miller runs digital for none other than Rupert Murdoch. I’ve enjoyed my relationship with Jon over the years, he’s a straight shooter. He’s inherited a number of seemingly intractable problems – the digital model for news, for one, MySpace, for another. But when I spent an hour with him in New York a couple of weeks ago, he was unperturbed. He’s seen too much.

Since Jon agreed to submit to yet another Battelle-style interrogation, his newest report Owen Van Atta has also joined the lineup (it’s so recent that we don’t have him up yet on the speaker page). No matter, I’ll ask both Owen and Jon what the plan is for MySpace.

Read More
1 Comment on Web 2: Help Me Interview Jon Miller

Web 2: Help Me Interview Sheryl Sandberg

As I mentioned a couple of days back, one of the folks I get to interview on stage later this month is Sheryl Sandberg, who I met with earlier this week (this post was one result of that meeting). Sheryl is Mark Zuckerberg's key partner in building out Facebook,…

web 2 09.png_@user_61556.jpg As I mentioned a couple of days back, one of the folks I get to interview on stage later this month is Sheryl Sandberg, who I met with earlier this week (this post was one result of that meeting). Sheryl is Mark Zuckerberg’s key partner in building out Facebook, and while she won’t take credit publicly, I’d wager that Facebook’s recent declarations of profitability and top line revenue growth have a lot to do with her leadership and focus on Facebook’s online advertising platform, which is clearly starting to scale.

Recall that Sandberg came from Google, where she ran ad platforms, and she made the choice to move to Facebook for a reason. What did she see? Well, my own thoughts run to the trends I’ve been pointing out for the past year or so – the model of attention distribution is shifting in the web economy, and Facebook, along with Twitter and other social sites, are increasingly taking share from Google. Follow the referrals, so to speak. Search is still king, but it’s no longer a dictatorship.

So what do you want to hear from Sandberg?

Read More
9 Comments on Web 2: Help Me Interview Sheryl Sandberg

Web 2: Help Me Interview Qi Lu

In the personality-driven world that is our industry, Qi Lu stands out for his relative lack of public profile. Widely respected as a technological leader while heading up search at Yahoo, Qi burst onto the industry scene when he defected to Microsoft last year and took the role of…

web 2 09.png_@user_60805.jpg In the personality-driven world that is our industry, Qi Lu stands out for his relative lack of public profile. Widely respected as a technological leader while heading up search at Yahoo, Qi burst onto the industry scene when he defected to Microsoft last year and took the role of President of the Online Service division. In short, Qi is the man in charge of Microsoft’s online strategy.

Our interview later this month will mark Qi’s debut on the Web 2 stage. From all accounts, Qi is a very different character from his boss Steve Ballmer (who was a highlight of Web 2 two years ago). I’m looking forward to our interaction. Clearly we have a lot to discuss – the shifting sands of alliances (Facebook, Yahoo, Myspace, etc.), the rise (and fall?) of Bing, the Yahoo search deal, the future of MSN with regard to content, the role of ad exchanges and platforms (the Aquantive deal), and much more.

But I digress. What do *you* want to hear from Qi this year?

Read More
5 Comments on Web 2: Help Me Interview Qi Lu