
At SES, while I was on a panel about universal search, Comscore today released some really interesting data. We spent the rest of the hour debating the meaning of if all. It was like getting muffins straight from the oven – no one has seen it, not even the product manager of universal search at Google, whose service the data analyzed.
You can find in the moment coverage of the news here. What I found fascinating about this – not just the data, but the chance to really think about universal search – is the age-old conflict that Google faces between being a pure navigation service – “We get you where you want to go” – and being a media company – “We get you to our properties, where we make more money if you stay.”
This conflict is very real, urgent, and present.
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