Enterprise Search (Yaawwwwnnn)

Oh, I know, I'm not big on enterprise search, it puts me to sleep. But to be honest, it was the enterprise that got me into this game, nearly 20 years ago, at a now defunct Macintosh weekly called MacWeek. We covered "MVBs" – Macintosh Volume Buyers, and my best…

appliance2Oh, I know, I’m not big on enterprise search, it puts me to sleep. But to be honest, it was the enterprise that got me into this game, nearly 20 years ago, at a now defunct Macintosh weekly called MacWeek. We covered “MVBs” – Macintosh Volume Buyers, and my best sources were big corporate buyers at Anderson and the University of Texas. These guys saw all the cool shit early, and then blabbed about it to me. Our fearless executive editor was a fellow named Dan Farber, who now runs editorial at ZDNet. Anyway, Dan emailed me yesterday and asked what I thought of enterprise search, which is clearly one of the most overlooked stories in search. (His view on it is now up, here). It made me think, and I realized that in fact, enterprise search will probably rise again, and end up being one of the coolest things in search in the next few years. Why? Because it sucks so badly now, fixing it will be the kind of 10X revelation we had when we moved from Yahoo to Google in 1998-99.

Germane to that, here’s an interview in the E-commerce Times with Google enterprise search chief Dave Girouard that’s interesting.

The funny part is it’s easier to find box scores from the 1957 World Series than it is to find last quarter’s sales presentation in the enterprise. While Web search has gotten really good, enterprise search has stagnated, and that’s why we really believe it’s a problem that needs to be solved and that Google has a unique set of capabilities to solve it.”

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Search Engines and the DMCA: Don’t Be Evil

From time to time you might note, if you are really paying attention, that results on Google have been removed due to the DMCA, in particular a clause known as "Safe Harbor" – it has to do with supposed copyright infringement. If and when you run across such results, Google…

From time to time you might note, if you are really paying attention, that results on Google have been removed due to the DMCA, in particular a clause known as “Safe Harbor” – it has to do with supposed copyright infringement. If and when you run across such results, Google posts a notice at the bottom of the page informing you, and linking to the DMCA request that led to the result being pulled from Google’s index. This is a very fine example of Google being a good corporate citizen, but Joe Hall has a good suggestion for refinement: show this disclaimer at the top of the page, not at the bottom, where many won’t see it.

Also on this issue, the Virginia Journal of Law and Techweighs in with a paper entitled “Application of the DMCA Safe Harbor Provisions to Search Engines.” Why do you care? Well, this paper concludes that “the burden of complying with the safe harbor procedures should not be placed on search engines. Given these concerns, a better alternative would be for Congress to grant search engines complete immunity from contributory liability for copyright infringing activities by third parties.”

To reach its conclusion, the paper argues that “Internet service providers who receive notifications from copyright owners about allegedly infringing content must remove or disable access to that content in order to remain immune from claims for contributory liability. In response to such notifications, search engines have begun to remove links to allegedly infringing content from their search results. Unfortunately, application of the DMCA safe harbor provisions to search engines is problematic. Key portions of the statute refer to “subscribers” and “account holders,” making their application to search engines unclear because search engines typically do not have subscribers or account holders. Also, the lack of a subscription relationship between search engines and alleged infringers seems to make search engines more likely than other types of service providers to remove content overzealously in response to notifications.”

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A Tale of Two Googles

Another (this is the third in two days) big NYT piece on Google, this one is from Saul Hansell, with great artwork (see left). Saul explores the debate between staying private and going public. And it had this tidbit, which I am embarassed to say I did not know: Google…

26GOOG.coverartxlAnother (this is the third in two days) big NYT piece on Google, this one is from Saul Hansell, with great artwork (see left). Saul explores the debate between staying private and going public. And it had this tidbit, which I am embarassed to say I did not know:

Google has hardly been lazy working to manage the timing of an eventual offering. Early on, it split itself into two companies, Google Inc. and Google Technologies, so that each would have fewer than 500 employees, according to a person who had been close to Google. That was important because the S.E.C. requires companies with 500 shareholders and assets greater than $10 million to file financial statements and most of the other information they would have to disclose in a public share offering.

Early in 2003, the two companies were merged, in effect setting the date of April 29, 2004, as the deadline for Google to make the required disclosure. (The law requires a public filing 120 days after the close of a company’s fiscal year, in this case April 29.)

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Markoff: Details on Google Filing; Rivlin: Who WIll Get Rich

Interesting: Markoff has a source (link is CC Times, not NYT, it's not reg required) who claims Google will not file an S-1 this week (the standard IPO prospectus) but rather will file … well…on that the story is not clear. But something. I believe the only thing they could…

IPOInteresting: Markoff has a source (link is CC Times, not NYT, it’s not reg required) who claims Google will not file an S-1 this week (the standard IPO prospectus) but rather will file … well…on that the story is not clear. But something. I believe the only thing they could file other than an S-1 is a Form 10, which private companies file when they surpass 500 shareholders and 10 million in assets. Markoff’s story does not say that will happen, but that’s the implication. There’s some good stuff in this short piece:

Google, the Web search company that has developed a huge popular following around the world, is expected to take a tentative first step next week toward a future public stock offering, a person close to the company said Friday. But it is likely to stop short of filing a formal registration to sell shares, he said……

At an employee meeting last month, the company’s executives stated that Google had embarked on the path toward a public offering. They did not give any information, however, about the possible timing of the effort.

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Simson’s Piece on Akamai and Google: Good Reading

I finally got around to reading Simson's piece in Tech Review. I knew it would be worth the wait, not another me-too package on the IPO but some original reporting and thinking. And I was right. The piece points out that Akamai is in a similar business to Google…

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I finally got around to reading Simson’s piece in Tech Review. I knew it would be worth the wait, not another me-too package on the IPO but some original reporting and thinking. And I was right. The piece points out that Akamai is in a similar business to Google – the distributed computing business. Then he thinks through the implications. Very Web 2.0, web-as-platform kind of stuff here.

Fun excerpts:

“These numbers are all crazily low,” Farach-Colton continued. “Google always reports much, much lower numbers than are true.” Whenever somebody from Google puts together a new presentation, he explained, the PR department vets the talk and hacks down the numbers. Originally, he said, the slide with the numbers said that 1,000 queries/sec was the “minimum” rate, not the peak. “We have 10,000-plus servers. That’s plus a lot.”…

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Good Profile of Moritz

Fortune's Adam Lashinsky has a well done profile of Michael Moritz, one of two VCs to invest in Google back in 1999. (The site is sub only, but I believe you can get the first page if you are not a Fortune subscriber. When, oh when, will Time Inc. realize…

Fortune’s Adam Lashinsky has a well done profile of Michael Moritz, one of two VCs to invest in Google back in 1999. (The site is sub only, but I believe you can get the first page if you are not a Fortune subscriber. When, oh when, will Time Inc. realize that blogging is GOOD for them? Maybe when they spin out AOL…)

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More Google News

It's a Google News Friday. Roundup: – Cnet reports on Google's safe search, which it claims is too restrictive. – Google rethinks its policy on hate sites (considering labels. I say, let the community label in aggregate..but what do I know). – Google is apparently expanding its Gmail beta…

google It’s a Google News Friday. Roundup:

Cnet reports on Google’s safe search, which it claims is too restrictive.

– Google rethinks its policy on hate sites (considering labels. I say, let the community label in aggregate..but what do I know).

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Really..Must…Put…Google…On…Cover

Here we go again, this month's Google cover: Businessweek. Oh, they timed it for the IPO, yes they did, but those pesky engineers have yet to make those editors look like geniuses. Godammit! Well, there's time. It might happen in the next few days, or next week. Bizweek does the…

bweekvoerHere we go again, this month’s Google cover: Businessweek. Oh, they timed it for the IPO, yes they did, but those pesky engineers have yet to make those editors look like geniuses. Godammit!

Well, there’s time. It might happen in the next few days, or next week.

Bizweek does the full package. I’ll read it, and if there’s anything new, I’ll let you know. (The site requires registration.)

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MSN Earnings Are In…

And the are pretty solid, on first look. From their release (full text in extended entry) MSN® reported another profitable quarter on robust revenue growth of 16% over last year driven by continued success in growing its advertising business. MSN advertising revenue increased 43% during the quarter, again showing strength…

msoft1And the are pretty solid, on first look. From their release (full text in extended entry)

MSN® reported another profitable quarter on robust revenue growth of 16% over last year driven by continued success in growing its advertising business. MSN advertising revenue increased 43% during the quarter, again showing strength in both traditional online and search-based advertising. Customers and advertisers continue to recognize MSN as a worldwide leader in online services with more than 350 million unique users to the MSN network, over 170 million active MSN Hotmail® unique users, and more than 120 million active MSN Messenger unique users worldwide on a monthly basis.

Q1 revenues are reported as $491 million, compared to $427 million last year, and $559 million last quarter. Recall, however, that last quarter is the holiday season. The company did not break out actual profits for MSN.

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