Why Are Conversations (With the Right Person) So Much Better Than Search?

Thanks to the BingTweets program, I've been asked to opine on search and decision engines. I'm kind of proud of my third and final post, which riffs on the first two and goes a bit, well, meta. I'd love to know what you guys think of it. I'll repost the…

hal.jpegThanks to the BingTweets program, I’ve been asked to opine on search and decision engines. I’m kind of proud of my third and final post, which riffs on the first two and goes a bit, well, meta. I’d love to know what you guys think of it. I’ll repost the first half here, and link back to the whole post on the original site that commissioned the work.  

Over the past two posts I’ve outlined my hopes and frustrations around search and decision making, using my desire to acquire a classic car as an example of both the opportunity and the limitations of web search as it stands today. As an astute commentator noted on my last post – “normally a 30 minute conversation is a whole lot better for any kind of complex question.”

Which leads me to my last post in this series. What is it about a conversation? Why can we, in 30 minutes or less, boil down what otherwise might be a multi-day quest into an answer that addresses nearly all our concerns? And what might that process teach us about what the Web lacks today and might bring us tomorrow?

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Watch the Aardvark

Just off the phone with the folks behind Aardvark, a (relatively) new service that will most likely be the talk of SXSW this week. I'll have a longer riff on the company shortly, but suffice to say, I find it fascinating. The service rides between your social network(s), search,…

Avark

Just off the phone with the folks behind Aardvark, a (relatively) new service that will most likely be the talk of SXSW this week. I’ll have a longer riff on the company shortly, but suffice to say, I find it fascinating. The service rides between your social network(s), search, and the web, cleverly leveraging each to provide a platform for asking and answering the kinds of questions for which traditional search usually fails: the kinds of questions you ask a friend (or a friend of a friend, the real sweet spot here).

Many things make this company worth watching, its backers, its model, and its approach. Particularly noteworthy to Searchblog readers: a large group of the founders are from Google.

More soon.

15 Comments on Watch the Aardvark

The Conversation Is Shifting

Search, and Google in particular, was the first true language of the Web. But I've often called it a toddler's language – intentional, but not fully voiced. This past few weeks folks are noticing an important trend – the share of traffic referred to their sites is shifting. Facebook…

Search, and Google in particular, was the first true language of the Web. But I’ve often called it a toddler’s language – intentional, but not fully voiced. This past few weeks folks are noticing an important trend – the share of traffic referred to their sites is shifting. Facebook (and for some, like this site, Twitter) is becoming a primary source of traffic.

Why? Well, two big reasons. One, Facebook has metastasized to a size that rivals Google. And two, Facebook Connect has come into its own. People are sharing what they are reading, where they are going, and what they are doing, and the amplification of all that social intention is spreading across the web.

This is all part of the shift from static to real time search. Social is the fundamental element of that shift. What are YOU doing? What is on YOUR mind? Who do YOU want to SHARE it with?

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Snaptell

One more piece falling into place in my five year old example of how search is changing via mobile. Snaptell. Found via the IPG Lab in LA earlier this week, though the company has been around for a few years. TC covers it back in November here….

One more piece falling into place in my five year old example of how search is changing via mobile. Snaptell. Found via the IPG Lab in LA earlier this week, though the company has been around for a few years. TC covers it back in November here.

1 Comment on Snaptell

A Biosphere of Minds

From the wonderful Kevin Kelly: While we have not yet made anything as complex as a human mind, we are trying to. The question is, what would be more complex than a human mind? What would we make if we could? What would such a thing do? In the…

From the wonderful Kevin Kelly:



While we have not yet made anything as complex as a human mind, we are trying to. The question is, what would be more complex than a human mind? What would we make if we could? What would such a thing do? In the story of technological evolution – or even biological evolution – what comes after minds?

The usual response to “what comes after a human mind” is better, faster, bigger minds. The same thing only more. That is probably true – we might be able to make or evolve bigger faster minds — but as pictured they are still minds.

A more recent response, one that I have been championing, is that what comes after minds may be a biosphere of minds, an ecological network of many minds and many types of minds – sort of like rainforest of minds – that would have its own meta-level behavior and consequences. Just as a biological rainforest processes nutrients, energy, and diversity, this system of intelligences would process problems, memories, anticipations, data and knowledge. This rainforest of minds would contain all the human minds connected to it, as well as various artificial intelligences, as well as billions of semi-smart things linked up into a sprawling ecosystem of intelligences. Vegetable intelligences, insect intelligences, primate intelligences and human intelligences and maybe superhuman intelligences, all interacting in one seething network. As in any ecosystem, different agents have different capabilities and different roles. Some would cooperate, some would compete. The whole complex would be a dynamic beast, constantly in flux.

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I Want Shoes That Look Like THIS – I Plan to Link to New Search Tools Again

I've decided to start linking to new stuff in search that gets sent to me again, but be forewarned – I won't be able to give it a full grokking. That said, a lot of new stuff has landed in my inbox, and it always bums me out to…

Shoe Search

I’ve decided to start linking to new stuff in search that gets sent to me again, but be forewarned – I won’t be able to give it a full grokking. That said, a lot of new stuff has landed in my inbox, and it always bums me out to have to say “sorry guys I don’t have time.” So from now on, if something catches my eye, I’m going to link to it and give a (very) brief overview. If anyone out there wants to send me stuff, go right ahead, and know that whatever you mail to me I may borrow from to describe whatever it is you’ve built.

First up is Modista. It comes from Berkeley (GO BEARS) so perhaps that’s what tipped it for me. From the email:

We are two computer science Ph.D. students at UC Berkeley, and we’d like to tell you about our project.

Modista applies visual search to online shopping, but it’s very different from Like.com. We use the technology to enable product discovery, so users can browse huge inventories quickly and effectively. It fundamentally changes the user experience: rather than navigating text-based menus and scrolling through lists of results, you can simply rely on your visual intuition.

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Why Google Must Worry About Twitter

Because, at the end of the day, Twitter shows the shift to the realtime web (Microsoft calls it "Live Search" and T'Rati called it the live web). And if Google doesn't own it, someone else will. More when, well, the holidays come, and I can write. Meantime, read the…

Because, at the end of the day, Twitter shows the shift to the realtime web (Microsoft calls it “Live Search” and T’Rati called it the live web). And if Google doesn’t own it, someone else will. More when, well, the holidays come, and I can write. Meantime, read the piece I referenced in the last post or the last tweet.

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From Static to Realtime Search

My post on the subject, while arguably arguable (yes, I know, I know, but it's better to just say it than let it stick in your craw) is up on the Looksmart Thought Leadership site (part of an FM program I am participating in). From it (this is just…

What Are You Doing-1

My post on the subject, while arguably arguable (yes, I know, I know, but it’s better to just say it than let it stick in your craw) is up on the Looksmart Thought Leadership site (part of an FM program I am participating in). From it (this is just a portion):

I think Search is about to undergo an important evolution. It remains to be seen if this is punctuated equilibrium or a slow, constant process (it sort of feels like both), but the end result strikes me as extremely important: Very soon, we will be able to ask Search a very basic and extraordinarily important question that I can best summarize as this: What are people saying about (my query) right now?

When it first hit critical mass, it seemed Google answered this question. For the first time, you could ask a question in your native tongue, and get an answer. It felt immediate, but save for the speed with which the search results were rendered, it was not. Instead, it was archival – Google was the ultimate interface for stuff that had already been said – a while ago. When you queried Google, you got the popular wisdom – but only after it was uttered, edited into HTML format, published on the web, and then crawled and stored by Google’s technology. True, that has sped up – Google indexes a lot of sites more than once a day now – but as it nears the event horizon, this approach to search won’t scale.

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Google SearchWiki

So here we go – Google is jumping into the social media search world. "SearchWiki" is Google's answer to the question "Why can't I make search work the way I want it to work, and share/learn from others doing the same thing?" But one wonders if Google searchers have…

So here we go – Google is jumping into the social media search world. “SearchWiki” is Google’s answer to the question “Why can’t I make search work the way I want it to work, and share/learn from others doing the same thing?”

But one wonders if Google searchers have that question to begin with. As I’ve argued elsewhere, Google search had become a bit like the morning newspaper of yore – social glue that all of us could depend on because the results were pretty consistent. I don’t believe that search shouldn’t change – I’m a major proponent of change, particularly in the interface. But as Mike points out, many folks may not want this kind of change.

From Google’s announcement:

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Google Voice Search

Readers of this site will recall my ongoing insistence that voice will be the new search interface (and honestly, the next interface for much of the web). Earlier this week, a step toward that reality was taken by Google. It's going over well. From Cnet: The new voice-activated Google…

Readers of this site will recall my ongoing insistence that voice will be the new search interface (and honestly, the next interface for much of the web). Earlier this week, a step toward that reality was taken by Google. It’s going over well. From Cnet:



The new voice-activated Google Mobile app for the iPhone is finally here. Whatever the reason for the delay, it was worth the wait. As we wrote last week, the search app knows when you bring the phone to your face to speak into it. It beeps, you talk, and it executes a Google search on what you said.



Previous coverage of voice search on Searchblog.

9 Comments on Google Voice Search