Dear Microsoft. I Want To Use Office 365. But…

Here’s what I encountered when I, as a first time ever user, was directed to a document that lived in Office 365 World:
Screen Shot 2016-01-06 at 12.08.38 PM

Holy crap, Microsoft! I just wanted to read the document a colleague at another (much larger, older, and traditional) company had sent me.

When this happens with Google, well, most of us have a Google account, so the link would redirect to this:

 Screen Shot 2016-01-06 at 12.12.47 PM<img class=”progressiveMedia-noscript js-progressiveMedia-inner” src=”https://cdn-images-1.medium.com/max/800/1*sqPURSabHpddqPhF907S6w.png”>

Pretty easy, and even if you don’t have a Google account, you see this:

 create google<img class=”progressiveMedia-noscript js-progressiveMedia-inner” src=”https://cdn-images-1.medium.com/max/800/1*zI4yKJFlrox5qUsxzJri6w.png”>

Better, but still not great.

So I wondered what it’s like at, say, DropBox.

Screen Shot 2016-01-06 at 12.10.05 PM

Ah, yes. That’s the ticket.

Microsoft, you have a lot to learn about living on the web.

Author: John Battelle

A founder of NewCo (current CEO), sovrn (Chair), Federated Media, Web 2 Summit, The Industry Standard, Wired. Author, investor, board member (Acxiom, Sovrn, NewCo), bike rider, yoga practitioner.

One thought on “Dear Microsoft. I Want To Use Office 365. But…”

  1. Hmm i see your point BUT i think what you have to understand is that Office365 is coming from an enterpise angle. They are not in it for the 1 man bands or small agencies of this world.

    It”s the IT managers and solution experts that would be filling this in. And they would expect nothing less from MS.

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