Spent some time on the phone today grokking Wondir with its founder, Matthew Koll. Matt has a long and distinguished history in search, starting back in the non-web days (he created a text search engine in the early 90s which he sold to AOL in 1998) and running up into…
Spent some time on the phone today grokking
Wondir with its founder,
Matthew Koll. Matt has a long and distinguished history in search, starting back in the non-web days (he created a text search engine in the early 90s which he sold to AOL in 1998) and running up into the present.
Wondir is, at its core, a question answering service. Wondir itself is more than two years old, but Koll only recently took the “beta” off the service and turned it into a for-profit enterprise. While there are loads of question answering services on the web, this one is different in some important ways. First off, it feels like a search engine. That’s intentional, Koll told me, as he feels the process of finding answers through chat rooms and usenet like forums is cumbersome and unintuitive. Secondly, Wondir aggregates questions and answers through the architecture of participation, essentially getting its questioners to become answerers, and vice versa. This is non trivial – getting people to answer questions is not as easy as it might seem. But Koll has thought through all of this, and I like where this service is going.
You don’t have to register to ask a question, but it pays if you do, because then your answer can be sent to you (and you can also tell Wondir areas of your own expertise, and it will notify you of questions that come in that you can answer if you wish to). When you do ask a question (in plain english), Wondir does a number of clever things. First, it parses your question’s text and categorizes it in any number of potential topic clusters. It then alerts registered users who have raised their hands as willing to answer questions in those topics, either through email, RSS (soon), or IM. It also posts the question right there on the service, in a scrolling ticker below the search box. Wondir has any number of categories in a pull down menu, and when you select a category, the questions scrolling across the bottom change as well (the questions in the “mature content” area are a hoot).
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