More Secret Sauces
June 25, 2008
Reader Ed Brenegar writes: This is a year to change the customer relations game. With less commerce happening, presumably, there is more time for interaction. That interaction has to build the relationships...»
Yup, it makes the perfect gift for that officemate or colleague who you thought had everything... including you! If you order here, I promise to sign it, assuming we can figure out the shipping...
You can also buy the audio version here.
Check my book page for more info.
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Comments
Danny writes: "Google has launched Google Ad Planner as an invite-only beta. It's designed to allow advertisers to identify sites with demographics they're interested in
and
Google writes (in their "Ten Things" corporate philosophy): "Google firmly believes that ads can provide useful information if, and only if, they are relevant to what you wish to find."
I know I've brought this issue up a few times before. But now that Google has finally launched it, am I still the only person that sees a conflict here?
What I mean is that demographic targeting is the antithesis of relevance-based targeting. Demographic targeting means that you are the type of person that the advertiser would like to sell to. Relevance targeting means that you have the type of information need for which a particular product is a good match.
Demographic targeting favors, or puts at the conceptual center, the advertiser. Relevance targeting favors, or puts a the conceptual center, the user.
So I ask once again: Is Google now going against everything that they once ever stood for, by offering non-relevance-based advertisement targeting? In flat contradiction to their guiding principle?
I wonder how long will Google keep up the charade of "do no evil" when it is becoming an evil behemoth that is willing to sell the most intimate of its consumers secrets to make money...
How much is enough Larry? Are you turning into what you stood against?
(*YAWN*) ....
nmw, you may find this sort of discussion on advertising boring. But let me try and convince you for a moment that this sort of Google approach to advertising is directly related to their lack of innovation in search. If you care about the latter, you should care about the former.
I think Google lost interest in innovation related to search several years ago -- at least that's the way it appears....
The only thing Google is interested in is making money. As long as they can find suckers willing to click on their ads, and also suckers willing to pay to advertise, they will be able to turn a profit -- but neither of these activities has very much to do with innovation regarding information retrieval.
Here's one of the sites I'm currently working on: http://Browse.NAME -- if you'ld like to give feedback, please visit http://gaggle.info/post/73/re-launch-of-browsename
Thanks!
:) nmw
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