Chronicle Profile
December 24, 2007
Thanks, Sam, for taking the time to get to know me!
Thanks, Sam, for taking the time to get to know me!
Reader Ed Brenegar writes: This is a year to change the customer relations game. With less commerce happening, presumably, there is more time for interaction. That interaction has to build the relationships...»
Yup, it makes the perfect gift for that officemate or colleague who you thought had everything... including you! If you order here, I promise to sign it, assuming we can figure out the shipping...
You can also buy the audio version here.
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Comments
Not sure I see the exit strategy for FM but can still be a good business.
I really enjoyed that article. Thanks for bringing it to our attention. I would have missed it otherwise.
JB
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