Quick Hits
October 9, 2007
Reader Ed Brenegar writes: This is a year to change the customer relations game. With less commerce happening, presumably, there is more time for interaction. That interaction has to build the relationships...»
Yup, it makes the perfect gift for that officemate or colleague who you thought had everything... including you! If you order here, I promise to sign it, assuming we can figure out the shipping...
You can also buy the audio version here.
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Comments
the "how we navigate" business is not all that new -- "frame theory" and "scripts" (psychology, memory) are decades old already; I guess there's also some overlap with Searle's speech acts -- and/or even all the way back to Wittgenstein and Frege: all knowledge being contextual, etc....
Compete blog has an analysis on those top Search Engine Queries that generated Britney Spears related searches - and the top destinations that searchers went to AFTER searching for Britney
http://blog.compete.com/2007/10/11/britney-spears-searches-search-terms/
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