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Holiday Shopping: Froogle Update


SearchDay summarizes Google’s recent update to Froogle. The update is not a total redesign, nor a clear statement by Google that it wants to jump in full throttle, like Yahoo has (Google has yet to take off the “beta” moniker). Shopping engines in the main present something of a challenge for Google – by their nature they invite commercially-driven presentation of results, and Google is best known for its “pure” or “natural” results. As Ninj pointed out to me last week, at Yahoo Shopping they believe that shoppers *expect* to be marketed to while in shopping mode – the metaphor she used was Yellow Pages. Those who paid more, have more credibility and larger ads, and that means something to shoppers. Such an approach is not exactly dead center to Google’s overall brand values, but neither does it directly contradict them. It is worth noting that the company updated Froogle in time for the holiday season and has been promoting it for several days in a row. To wit: the phrase “Shopping? Try Froogle – Google’s product search service” appears on the main page. Google product managers tell me it’s extremely difficult to get a promo for anything onto that home page, as they count every bit on that page, each additional bit slows down performance. Clearly, a decision has been made that this is important to the company, and by extension, to the company’s users.

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