Folks thought they had bought videos for life, but Google turned it off. Folks thought they had a phone number for life, but now, not so much. Google knew this was coming, but it's sure not good PR.
Reader Ed Brenegar writes: This is a year to change the customer relations game. With less commerce happening, presumably, there is more time for interaction. That interaction has to build the relationships...»
Yup, it makes the perfect gift for that officemate or colleague who you thought had everything... including you! If you order here, I promise to sign it, assuming we can figure out the shipping...
You can also buy the audio version here.
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Comments
Thanks for the pointer. I view this issue as being far more important and significant than simply bad PR. I've blogged about it over at ZDNet:
http://blogs.zdnet.com/projectfailures/?p=353
Michael Krigsman
http://projectfailures.com
The Google product in question wasn't that great. Not sure what all the fuss is about.
Brian
Slickscreen - The high resolution browser
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