Idea Dumb, Guys

In an earlier post I referred to this piece (on a keynote at a B2B trade show) and ranted a bit about trade magazines, the internet, and the like, but it seems the Ad Age story missed what I think is the key piece of blinkered thinking that came…

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In an earlier post I referred to this piece (on a keynote at a B2B trade show) and ranted a bit about trade magazines, the internet, and the like, but it seems the Ad Age story missed what I think is the key piece of blinkered thinking that came from the speech. Rafat points it out:

Trade Companies To Block Google and Other Search Engines?: It is an idea floated by International Data Group CEO Pat Kenealy, no less. He gave a speech recently at American Business Media conference, and also talked about Google’s effect on trade media companies and magazine industry…
In the latest issue of Media Business magazine (it is available as a PDF and rather cumbersome to download, as the whole magazine in split into two PDFs…the Google story is broken in the middle), a story discusses the Google conundrum for magazine publishers…and quotes Kenealy on his speech at the ABM conference: “Kenealy has floated the idea that American Business Media member companies should agree to block Google and other search engines from crawling their sites. Together, these business media companies could develop their own search algorithm, or they might cut a more favorable revenue-sharing deal with an existing search engine, he said.”

Rearrange the deck chairs, boys! Let’s all get a good view of our asses as we sink to the bottom….Sure, you can put your site behind registration, I mean, many do, though they’re learning that even pages behind registration should be visibile in some way to engines. But block search engines? How about next you go off the power grid and start churning butter by hand? And whoa boy, do I want to see the search algorithms these guys might come up with.

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Toward the Endemic: What’s missing in PPC/Behavioral/Contextual Ad Nets

During the AdTech panel yesterday I started ranting about what I think is missing from all this contextual, behavioral, paid search, and network-based advertising – you know, all the stuff that's setting records and revolutionizing marketing. All the stuff I've been hyping for the past two, no wait, ten years…

asseenontvDuring the AdTech panel yesterday I started ranting about what I think is missing from all this contextual, behavioral, paid search, and network-based advertising – you know, all the stuff that’s setting records and revolutionizing marketing. All the stuff I’ve been hyping for the past two, no wait, ten years now. And I think I’ve come up with a clear way of saying it: what’s missing is the advertiser’s endemic relationship with the community a publisher serves.

I’m almost certainly restating what others have already pointed out, but then again, I’ve not seen it put this way yet. So think about a “traditional” publishing environment. You’ve got three parties in an ongoing, intentional conversation: The reader/viewer (we’ll say audience for lack of a better word), the editor/programmer/author/creator (we’ll say publisher for lack of a better word), and the advertiser. In a traditional publication, these three parties interact in various ways through the medium of the publication. Most importantly, the advertiser has voted with their dollars for that particular publisher, hopefully because the advertiser had take the time to understand that publication’s audience, and hence wants to be in conversation with that audience.

What’s inherent in this interaction is the intention of all parties to be in relationship with each other. This creates and fosters a sense of community – the best publications always have what are called “endemic” advertisers – those that “belong” to the publication’s community, that “fit” with the publication’s voice and point of view. I’ve found that in the magazines and sites I’ve helped create, my readers enjoyed the ads nearly as much as the editorial, because the ads served them, seemed to understand who they were in relation to the community the publication created.

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Shocker: Google Has an Ethics Committee

The Register breaks this "news" – groups of folks get together at Google to determine what to do when difficult issues like the Jew Watch controversy break. Well of course they do. At least the company has an ethics committee in the first place. It's true, they have not been…

The Register breaks this “news” – groups of folks get together at Google to determine what to do when difficult issues like the Jew Watch controversy break. Well of course they do. At least the company has an ethics committee in the first place. It’s true, they have not been forthcoming on this subject, but as the reality of being public company sets in, they’ve get better at it. It’s an engineering-driven culture in the process of realizing that it’s playing on a major media stage. DNA changes slowly, and not without pain.

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Terms of Service and the Clickstream: A Survey

As I muddle my way through yet another iteration of my outline, and think about the issues raised in my recent ephemeral/eternal post, it seems apparent to me that as a culture we are nowhere near consensus on what rights, if any, a person has with regard to the data…

TOSAs I muddle my way through yet another iteration of my outline, and think about the issues raised in my recent ephemeral/eternal post, it seems apparent to me that as a culture we are nowhere near consensus on what rights, if any, a person has with regard to the data we create and/or provide to third party applications like A9, Gmail, Plaxo, and the like. Clearly we are touchy about all of this, as the reaction to Gmail proves. In the process of my research, I started reading the terms of service and privacy policies for various services, and found them inconsistent, often vague, and in general difficult to understand.

Now, I know there is a vocal contingent of folks who believe that we should simply assume we have no privacy online, and assume the quid pro quo for any service that we use is loss of control over the metadata/personal information we create along the way. I certainly understand this line of thinking, but…it strikes me as a cop out. In the end, I’d warrant that business models are going to evolve to the point where services will spring up that offers consumers access to their own clickstreams in new and powerful ways, and I’m going to predict that we will want that access as a right. I’d prefer we not have early lockdown on this issue, if we can at all avoid it.

The nice thing about doing a book is that people help you. I have had and continue to have help from a lot of smart folks, and one of them is Abigail Phillips, a lawyer who has worked with the CDT and the Berkman Center. Abigail is helping me pull together a little research project that will compare the policies of several well known platform players as they relate to what I’m calling “clickstream/stored information” – the data exhaust we all create when we interact with web-based services.

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Aristotle and the Knowledge Web

John Brockman republishes a four-year old essay from Danny Hillis positing "Aristotle," a tutor program built around a "knowledge web" (not unlike the semantic web, but more specialized) which might revolutionize how we learn. Many luminaries weigh in on the concept. Not light reading, but interesting, and very search-driven. Neal…

hillisJohn Brockman republishes a four-year old essay from Danny Hillis positing “Aristotle,” a tutor program built around a “knowledge web” (not unlike the semantic web, but more specialized) which might revolutionize how we learn. Many luminaries weigh in on the concept. Not light reading, but interesting, and very search-driven. Neal Stephenson fans will hear an echo of “The Primer” from The Diamond Age.

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From the Ephemeral to the Eternal

(Part 1 of …?) This is an idea I'm starting to rough out. As I said earlier, I will be testing your patience over the coming weeks as I do this more frequently. These essays are not intended to be the “book,” but rather sketches that lead to the…

OlduvaiFoot
(Part 1 of …?)
This is an idea I’m starting to rough out. As I said earlier, I will be testing your patience over the coming weeks as I do this more frequently. These essays are not intended to be the “book,” but rather sketches that lead to the book. (Lord knows, I can’t assume a general readership will be nearly as forgiving as you hardy souls have proven to be.)

I’m interested in what I’ll call the shift from the ephemeral to the eternal. Gmail is a good example of this, as are Plaxo, social networks, and most ecommerce sites that keep profiles of our browsing and buying habits. And search – in particular, the approach to search that A9 has taken – is perhaps the most interesting and difficult to classify expression of the trend.

In the past few years, a good portion of our digitally mediated behavior – be it in email, search, or the relationships we have with others – has become eternal – in other words, recorded and preserved by one entity or another, usually commercial in nature. And as this information has become eternal, we, as creators of that information, have lost a large degree of control over how that information is used and in what context. In fact, in many cases we have lost ownership of the information altogether – arguably before we even knew it existed in the first place. Whether this matters at all is worth debate – after all, how could we lose that which we never had? It’s not my goal to write a privacy screed here, nor take “evil corporations” to task. But it seems to me the issues raised by the ownership of our collective data exhaust are certainly worth raising and discussing, with a particular eye toward the Law of Unintended Consequences, if nothing else.

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The Incubation Platform

I was thinking about what Google might do with the huge platform it has and is continuing to build. What might be a profitable and deeply cool use of such a platform? Something Wayne Rosing said in Alex's piece struck me, when crossed with Simson's Akamai insights: Engineering Vice-President Wayne…

I was thinking about what Google might do with the huge platform it has and is continuing to build. What might be a profitable and deeply cool use of such a platform? Something Wayne Rosing said in Alex’s piece struck me, when crossed with Simson’s Akamai insights:

Engineering Vice-President Wayne Rosing has on several occasions emphasized that Google’s primary expertise is in so-called distributed computing. That’s a fancy way of talking about delivering applications to a computer user’s browser or to remote locations.

So, what if Google becomes an application server cum platform for business innovation? I mean, a service, a platform service, that any business can build upon? In other words, an ecologic potentiality – “Hey guys, over here at Google Business Services Inc. we’ve got the entire web in RAM and the ability to mirror your data across the web to any location in real time. We’ve got plug in services like search, email, social networking, and commerce clearing, not to mention a shitload of bandwidth and storage, cheap. So…what do you want to build today?”

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Now That The Other Shoe Has Dropped

What does it all mean? Well, to be honest it was nice to be at the game, even if my team lost, while the first wave of coverage broke. I was with a great group of guys, all of whom care about the industry and who have opinions, some of…

googles1What does it all mean? Well, to be honest it was nice to be at the game, even if my team lost, while the first wave of coverage broke. I was with a great group of guys, all of whom care about the industry and who have opinions, some of them even informed, on the Google IPO. When I got home, I read through the S 1 . So herewith my first impressions, and they are only that, for I have not had time to really sit with the document, that will take days, if not weeks to really grok.

First the stuff you probably already know. Google filed for a prospective $2.7 billion (Wall St estimates) sale, valuing the company in the $20-25 billion range. Unusual aspects: There will be two classes of stock, one with supervoting rights (ten times those of regular shareholders), which keeps power squarely in the founders’ hands. The symbol was not identified (ie, it’s not “GOO”, yet), nor was the market (NYSE or Nasdaq). There are only two banks, Morgan on the left in the power slot, and Credit Suisse on the right. Hambrecht did not make the cut, but their ideas did. Google will auction all of its shares.

Having seen how the quest for IPO glory can ruin a company, it’s good to remember that an IPO is just the beginning of something, not an end in itself, though sometimes folks caught up in it can forget that. It certainly happened to us at Wired, for a while we thought we were reinventing the entire IPO process – we even redesigned the prospectus to look like our magazine. But high-minded claims of reinventing how the business world will work rarely come to pass, and it’s never in anyone’s interest to make such claims in the first place. I’ve seen it, trust me.

That thought came to mind as I read the five-page, Warren Buffet-inspired letter which opens Google’s S1, entitled “An Owner’s Manual” for Google Shareholders, which was written in the first person by Larry Page (full text in extended entry below). I can only imagine the eyes rolling at Kleiner Perkins, Morgan Stanley, and the rest of the veterans as the founders insisted on this, and I can imagine this letter is what broke the camel’s back last week and engendered the “let’s not get too cute” comment in the New York Times. The letter, which is unusual for an S1, borders on hubris. It’s personal, discursive, and rather defensive in tone, and it attempts to address an investor’s most pressing questions about the company. It claims, several times over, that Google is different, special, and remarkable. It also acts as something of a caveat, a pardon for future sins, claiming that going forward, Google will not act like public companies are supposed to act, because it is unique and long-term focused. “We’re different, and better than others,” is the tone. “Don’t ask why we do things the way we do them. We know best.” To be honest, the letter made me cringe a bit. “Yow,” I said to myself (and now to you…). “Do they really want to set themselves up like this?”

Well, yes they do. The letter states, among other things, that 1. We don’t need to do this for the money; 2. We have no plans to run our business to satisfy Wall Street’s need for smooth earnings predictability; 3. We plan to give no earnings guidance, not at least as it’s understood on Wall St.; 4. Don’t ask us to do so, we’ll simply decline the request; 5. We’ll do odd things that you won’ t understand; 6. We will make big bets on things that may not work out; 7. We run the company as a triumvirate, so there will not be clear leadership from one person like most other companies; 8. We bridge the media and tech industries (interesting), which are in flux, so we’ve chosen a two-class stock structure similar to the NYT, WashPost, and WSJ that helps us avoid being taken over by those forces; 9. We plan using an auction model, as it feels fairer and we understand auctions from AdWords; 10. Don’t invest in us if this scares you at all, or the price feels too high; 11. Don’t even think about asking us to cut expenses with regard to our employees; 12. We believe in the idea of Don’t Be Evil; 13. It’s evil to pay for placement or inclusion (a swipe at Yahoo); 14. We hope to bridge the digital divide through Gmail type free services and a foundation with at least 1% of profits and equity to help make the world a better place; 17. Betting on Google is a bet on Sergey and Larry (this was said multiple times, making me wonder if there wasn’t some odd future blame being assigned here by the VCs or bankers); 18. This letter is our way of answering the questions we can’t answer in the coming months due to the IPO quiet period.

While my summary of the letter may sound negative, it’s my honest and initial response: to me, the letter comes off pretty strong, and likely will anger many on Wall Street. But I have to commend the founders for sticking to their beliefs, and using the IPO as something of a megaphone/soapbox. It is brave, unique, and rather commendable to very publicly state that the founders are controlling the company, and the founders will decide what is best for Google, not Wall Street. They’ve set themselves a very high long-term bar, claiming they will best the system, in essence. I think it will be very interesting to see how Wall Street responds. There is a chance, in the end, that the Street will feel slighted, and turn its back on the company.

However, as something of a present proof, the financials are quite impressive, though not as impressive as some had claimed. Profits are on track to break $250 million or so this year, they hit more than $100 million last year. The company has been profitable since 2001 (scroll down).

Three directors, all impressive, have been added to make the board looks robust and public facing: John Hennessy, President of Stanford, Paul Otellini, President of Intel, and Arthur Levinson, CEO of Genentech. More grist for the chip in brain conspiracy theorists, no doubt.

Also interesting: Google has an exclusive license to the PageRank patent from Stanford, but only through 2011. Then it becomes non-exclusive. And, as of March 31, Google had 1,907 employees. If you added in contractors, my guess is that’d go well past 2500. The articles of incorporation and bylaws have anti-takeover clauses, among other things. More on these details later.

As with all S1s, there is a very lengthy section on risks, with the first and foremost one labeled Microsoft and Yahoo. The risk sector reads like a response to all the criticisms of Google we’ve heard over the past year, from the Gmail privacy storm to index spamming.

There are tidbits throughout that will give all sorts of insights to competitors, the percent of revenues that are in the Google Network (ie not on the site itself, like AdSense), for example (18% last year, rising to past 20% this year). There are details on how they structure some deals with partners, on some accounting/regulation issues with stock options, on legal issues, and many other things. In reading through the entire thing, I realize it’d take me all night to report it all. I won’t try. More as time goes by. For now, it’s nice to know, the other damn shoe has dropped. Now, on with business.

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Time to Rethink the Adwords Policy

Just a thought, but when Google starts shutting down a t-shirt company's right to advertise its politically charged wares, something feels rotten in the state of paid search. (The company is Y-Que, the controversy was first reported by boing boing). This reminds me of the cruise line issue, but for…

yque2_1791_4403925.gifJust a thought, but when Google starts shutting down a t-shirt company’s right to advertise its politically charged wares, something feels rotten in the state of paid search. (The company is Y-Que, the controversy was first reported by boing boing).

This reminds me of the cruise line issue, but for some reason, it feels worse. This is no conspiracy, lord knows I’m not claiming Google is playing politics (I’d feel the same way if the t-shirts made fun of Democrats, and in fact they do have an “anti-Kerry” shirt), but I suggest that Google review their policy w/r/t “advocacy” and “anti-” sites, and drop the whole damn thing, leaving it up to the market and the FCC nannies to figure out what is and what is not appropriate. After all, Google essentially punted in trademarks. Why not here?

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