Category: The Conversation Economy

Google Rolling Out Social Search: But Does It Leverage Facebook?

Forget the iPad, today Google is taking another step toward its stated goal of "making search more social." There's a lot of goodness in here, in terms of features and approach, but it's just silly to pretend you can do any of this without directly addressing the 400 million-person…

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Forget the iPad, today Google is taking another step toward its stated goal of “making search more social.” There’s a lot of goodness in here, in terms of features and approach, but it’s just silly to pretend you can do any of this without directly addressing the 400 million-person elephant in the room called Facebook. Put simply: I can’t figure out if this new service uses my Facebook social graph. And to my mind, that’s a problem.

From the blog post announcing the public beta of social search (first announced at Web 2 late last year):

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Fred Dictates a Blog Post

And while it ain't pretty, it's pretty important. Recall my prediction way back ten days ago about a new interface? Here's the glimmerings……

And while it ain’t pretty, it’s pretty important. Recall my prediction way back ten days ago about a new interface? Here’s the glimmerings…

4 Comments on Fred Dictates a Blog Post

Predictions 2009: How Did I Do?

Related: 2009 Predictions 2008 Predictions 2008 How I Did 2007 Predictions 2007 How I Did 2006 Predictions 2006 How I Did 2005 Predictions 2005 How I Did 2004 Predictions 2004 How I Did First of all, it's either silly or sublime that when you type (or maybe, given Google…

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Related:

2009 Predictions

2008 Predictions

2008 How I Did

2007 Predictions

2007 How I Did
2006 Predictions
2006 How I Did
2005 Predictions
2005 How I Did
2004 Predictions
2004 How I Did

First of all, it’s either silly or sublime that when you type (or maybe, given Google now personalizes all results, when *I* type) “predictions 2009” into Google my predictions from a year ago are ranked first.  

Of course, when you say “predictions for 2009” it’s second.   

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Twitter is .. Developing

Twitter is rolling a ton of features and announcements this week, coinciding both with Le Web in Paris and its own ongoing development as a platform. A roundup: – Twitter is opening up its "firehose" of tweets to all comers "in early 2010". This is a very big deal….

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Twitter is rolling a ton of features and announcements this week, coinciding both with Le Web in Paris and its own ongoing development as a platform. A roundup:

– Twitter is opening up its “firehose” of tweets to all comers “in early 2010”. This is a very big deal. Before, developers had limited access to the Twitterverse. This means the ecosystem has tons more oxygen to work with.

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Google Embraces Twitter, Some More. In a Non Facebook Kinda Way.

From the Google Social Web Blog (I have to admit it's hard for me to see those four words together without busting out a silly grin): Today, we're bringing Twitter and Friend Connect even closer together. Now you can join one of over nine million Google Friend Connect sites…

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From the Google Social Web Blog (I have to admit it’s hard for me to see those four words together without busting out a silly grin):

Today, we’re bringing Twitter and Friend Connect even closer together. Now you can join one of over nine million Google Friend Connect sites using your Twitter login. Once signed in, your Twitter profile will be automatically linked and you can tweet your new site membership, share discussions from the comments gadget, and invite your friends via Twitter.

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“WuzUp?”

From Biz' post on Twitter's shift: Twitter helps you share and discover what's happening now among all the things, people, and events you care about. "What are you doing?" isn't the right question anymore—starting today, we've shortened it by two characters. Twitter now asks, "What's happening?" Well, regardless of…

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From Biz’ post on Twitter’s shift:

Twitter helps you share and discover what’s happening now among all the things, people, and events you care about. “What are you doing?” isn’t the right question anymore—starting today, we’ve shortened it by two characters. Twitter now asks, “What’s happening?”

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I Love It When…

You imagine something out loud in a book, and then it starts to happen…. I am sure many of you have heard of RedLaser, but I hadn't until today. I love it! Here's the text from my blog post, written in 2004 (pre iPhone, so I used a Treo…) which…

You imagine something out loud in a book, and then it starts to happen….

I am sure many of you have heard of RedLaser, but I hadn’t until today. I love it!

Here’s the text from my blog post, written in 2004 (pre iPhone, so I used a Treo…) which I rewrote into the book:

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Thanks For Flying With Us. Please Give Us All Your Money.

Today I had quite an experience with United Airlines. It has very little to do with much of anything I usually write about here, save one key element: I have posited that to succeed in what I've been calling the Conversation Economy, companies must learn to have conversations with their…

Screen shot 2009-11-15 at 9.55.18 PM.pngToday I had quite an experience with United Airlines. It has very little to do with much of anything I usually write about here, save one key element: I have posited that to succeed in what I’ve been calling the Conversation Economy, companies must learn to have conversations with their customers at scale. (And to do so, they will need to leverage open platforms like Twitter, Facebook, etc. and, of course, change the way they instrument their business. But more on that later).

Well, here’s a tale of one company failing miserably at doing just that, even while, in the end, due to my own insistence (and most likely, the rising level of anger in my voice), it kind of, sort of, managed to not totally fail.

But first, the backstory.

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Web 2 Summit: Microsoft’s Twitter / Bing Deal and Qi Lu

The interview with Qi Lu and Microsoft's Bing – Twitter deal announced at Web 2 last week. I'm working on a wrap post coming soon….

The interview with Qi Lu and Microsoft’s Bing – Twitter deal announced at Web 2 last week. I’m working on a wrap post coming soon.

1 Comment on Web 2 Summit: Microsoft’s Twitter / Bing Deal and Qi Lu

Web 2 Summit: Evan Williams

Big week last week for Twitter, two deals with two search powerhouses, new revenue, and new traffic will flow due to both. I asked about the pending search deals deep into the interview but Evan plays coy, the announcements come the following day….

Big week last week for Twitter, two deals with two search powerhouses, new revenue, and new traffic will flow due to both. I asked about the pending search deals deep into the interview but Evan plays coy, the announcements come the following day.

2 Comments on Web 2 Summit: Evan Williams