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	<title>Comments on: Help Me Interview John Donahoe, CEO, eBay (And Win Free Tix to Web 2)</title>
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	<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2</link>
	<description>Thoughts on the intersection of search, media, technology, and more.</description>
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		<title>By: b negin</title>
		<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-146</link>
		<dc:creator>b negin</dc:creator>
		<pubDate>Wed, 12 Oct 2011 04:34:04 +0000</pubDate>
		<guid isPermaLink="false">http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-146</guid>
		<description>&lt;p&gt;eBay clearly is following Amazon&#039;s lead by focusing on fixed price listings and catalog listing. With eBay&#039;s recent purchase of ecommerce giant GSI, can we expect ebay to also go into the fulfillment business? FBA (fulfillment by Amazon) generates substantial revenue for Amazon and they are constantly expanding the program.&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>eBay clearly is following Amazon&#8217;s lead by focusing on fixed price listings and catalog listing. With eBay&#8217;s recent purchase of ecommerce giant GSI, can we expect ebay to also go into the fulfillment business? FBA (fulfillment by Amazon) generates substantial revenue for Amazon and they are constantly expanding the program.</p>
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		<title>By: Laura</title>
		<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-145</link>
		<dc:creator>Laura</dc:creator>
		<pubDate>Tue, 04 Oct 2011 23:16:13 +0000</pubDate>
		<guid isPermaLink="false">http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-145</guid>
		<description>&lt;p&gt;How has Craigslist.com impacted eBay&#039;s business? &lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>How has Craigslist.com impacted eBay&#8217;s business? </p>
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		<title>By: Chris McCoy (@chrisamccoy)</title>
		<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-144</link>
		<dc:creator>Chris McCoy (@chrisamccoy)</dc:creator>
		<pubDate>Mon, 03 Oct 2011 23:12:47 +0000</pubDate>
		<guid isPermaLink="false">http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-144</guid>
		<description>&lt;p&gt;Why isn&#039;t the social graph layered into listings on eBay? &lt;/p&gt;

&lt;p&gt;So as a buyer or seller, I see the friends in common on each listing / transaction. &lt;/p&gt;

&lt;p&gt;The signal of mutual friends could be a major influencer for close tie transactions. Right now, it&#039;s implicit. &lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Why isn&#8217;t the social graph layered into listings on eBay? </p>
<p>So as a buyer or seller, I see the friends in common on each listing / transaction. </p>
<p>The signal of mutual friends could be a major influencer for close tie transactions. Right now, it&#8217;s implicit. </p>
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		<title>By: Ric</title>
		<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-143</link>
		<dc:creator>Ric</dc:creator>
		<pubDate>Mon, 03 Oct 2011 17:50:36 +0000</pubDate>
		<guid isPermaLink="false">http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-143</guid>
		<description>&lt;p&gt;eBay has been boasting about &#039;growth&#039; in sales over mobile devices, as well as growth in overall GMV.&lt;/p&gt;

&lt;p&gt;Two questions for Mr Donahoe.&lt;/p&gt;

&lt;p&gt;1) How much of the &#039;growth&#039; in mobile sales has been at the expense of traditional shopping via the internet. In other words, does this &#039;growth&#039; represent an actual increase in sales, or have sales declined with non mobile transactions?&lt;/p&gt;

&lt;p&gt;2) In April and in July, eBay started imposing final value fees on shipping in a further attempt to manipulate sellers into offering merchandise with &quot;free shipping&quot;. Since free shipping amounts to little more than sellers including the cost of shipping into the selling price, how does eBay reconcile the higher selling prices when discussing growth? Now that so many more sellers are offering &quot;free shipping&quot; the increased selling prices do not reflect actual sales growth as eBay claims, but simply a shift in accounting practices where shipping is now counted as part of the selling price.&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>eBay has been boasting about &#8216;growth&#8217; in sales over mobile devices, as well as growth in overall GMV.</p>
<p>Two questions for Mr Donahoe.</p>
<p>1) How much of the &#8216;growth&#8217; in mobile sales has been at the expense of traditional shopping via the internet. In other words, does this &#8216;growth&#8217; represent an actual increase in sales, or have sales declined with non mobile transactions?</p>
<p>2) In April and in July, eBay started imposing final value fees on shipping in a further attempt to manipulate sellers into offering merchandise with &#8220;free shipping&#8221;. Since free shipping amounts to little more than sellers including the cost of shipping into the selling price, how does eBay reconcile the higher selling prices when discussing growth? Now that so many more sellers are offering &#8220;free shipping&#8221; the increased selling prices do not reflect actual sales growth as eBay claims, but simply a shift in accounting practices where shipping is now counted as part of the selling price.</p>
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		<title>By: S G</title>
		<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-142</link>
		<dc:creator>S G</dc:creator>
		<pubDate>Mon, 03 Oct 2011 16:35:04 +0000</pubDate>
		<guid isPermaLink="false">http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-142</guid>
		<description>&lt;p&gt;Ok, fine I&#039;ll be the one to ask the obvious. &lt;/p&gt;

&lt;p&gt;I am curious as to the isolation of ebay from the Social eco-system. How long (if at all) before we see some integration with social networks since that is where everyone seems to be right now and being able to post things on Facebook (and not just a link to Ebay listing) could really go places. &lt;/p&gt;

&lt;p&gt;Thanks!&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Ok, fine I&#8217;ll be the one to ask the obvious. </p>
<p>I am curious as to the isolation of ebay from the Social eco-system. How long (if at all) before we see some integration with social networks since that is where everyone seems to be right now and being able to post things on Facebook (and not just a link to Ebay listing) could really go places. </p>
<p>Thanks!</p>
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		<title>By: Soupy Sales</title>
		<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-141</link>
		<dc:creator>Soupy Sales</dc:creator>
		<pubDate>Mon, 03 Oct 2011 15:29:45 +0000</pubDate>
		<guid isPermaLink="false">http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-141</guid>
		<description>&lt;p&gt;Was the &quot;noise&quot; from &quot;disruptive innovation&quot; the reason for the failed &quot;three year turnaround&quot;?&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Was the &#8220;noise&#8221; from &#8220;disruptive innovation&#8221; the reason for the failed &#8220;three year turnaround&#8221;?</p>
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		<title>By: Adam</title>
		<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-140</link>
		<dc:creator>Adam</dc:creator>
		<pubDate>Mon, 03 Oct 2011 03:11:49 +0000</pubDate>
		<guid isPermaLink="false">http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-140</guid>
		<description>&lt;p&gt;What are you doing to challenge the authority of credit card companies with regard to chargebacks? &lt;/p&gt;

&lt;p&gt;I ask for this reason: I sold a laptop on eBay. After 3 months, the user who purchased it, filed a chargeback on his credit card for the purchase. It was an extremely time consuming process to try and figure out what exactly was going on. &lt;/p&gt;

&lt;p&gt;Eventually, the user sent the laptop back - half mangled. The point is, the chargeback was placed outside the time limit of both eBay and Paypal&#039;s &quot;complaint timeframe.&quot; Also, it was sold &quot;as is&quot; with no returns. I was told the credit card companies have higher legal authority than Pay&quot;Pal&quot;. I haven&#039;t sold anything on eBay since (a year and a half).&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>What are you doing to challenge the authority of credit card companies with regard to chargebacks? </p>
<p>I ask for this reason: I sold a laptop on eBay. After 3 months, the user who purchased it, filed a chargeback on his credit card for the purchase. It was an extremely time consuming process to try and figure out what exactly was going on. </p>
<p>Eventually, the user sent the laptop back &#8211; half mangled. The point is, the chargeback was placed outside the time limit of both eBay and Paypal&#8217;s &#8220;complaint timeframe.&#8221; Also, it was sold &#8220;as is&#8221; with no returns. I was told the credit card companies have higher legal authority than Pay&#8221;Pal&#8221;. I haven&#8217;t sold anything on eBay since (a year and a half).</p>
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	<item>
		<title>By: Soren Gordhamer</title>
		<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-139</link>
		<dc:creator>Soren Gordhamer</dc:creator>
		<pubDate>Mon, 03 Oct 2011 03:03:46 +0000</pubDate>
		<guid isPermaLink="false">http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-139</guid>
		<description>&lt;p&gt;When you like at the innovation in the two main online marketplaces: eBay and Amazon in recent years, Amazon has created the Kindle, offered online movie streaming, cloud hosting, and much more. eBay, on the other hand, besides some acquisitions seem to be ... doing what they have always done. What are the areas of innovation you see happening at eBay?  &lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>When you like at the innovation in the two main online marketplaces: eBay and Amazon in recent years, Amazon has created the Kindle, offered online movie streaming, cloud hosting, and much more. eBay, on the other hand, besides some acquisitions seem to be &#8230; doing what they have always done. What are the areas of innovation you see happening at eBay?  </p>
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		<title>By: Sheonny</title>
		<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-138</link>
		<dc:creator>Sheonny</dc:creator>
		<pubDate>Mon, 03 Oct 2011 02:07:39 +0000</pubDate>
		<guid isPermaLink="false">http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-138</guid>
		<description>&lt;p&gt;I&#039;d like to know how Free listing fees have an impact on User activity. Do you see an increase in listings?  Do you ultimately gain more because sellers list more?&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>I&#8217;d like to know how Free listing fees have an impact on User activity. Do you see an increase in listings?  Do you ultimately gain more because sellers list more?</p>
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		<title>By: Buzz Bruggem</title>
		<link>http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-137</link>
		<dc:creator>Buzz Bruggem</dc:creator>
		<pubDate>Mon, 03 Oct 2011 01:42:27 +0000</pubDate>
		<guid isPermaLink="false">http://battellemedia.com/archives/2011/10/help_me_interview_john_donahoe_ceo_ebay_and_win_free_tix_to_web_2.php#comment-137</guid>
		<description>&lt;p&gt;Do you, Mr. Donahue, view your investment in Skype as a failure, if so, what do you wish you had done differently? What you hoped to achieve? Do you think Microsoft will succeed with Skype? &lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Do you, Mr. Donahue, view your investment in Skype as a failure, if so, what do you wish you had done differently? What you hoped to achieve? Do you think Microsoft will succeed with Skype? </p>
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