Comments on: Google's Next Mountain to Climb: Customer Support

By: M Temme

M Temme — Thu, 26 Jan 2012 15:17:00 +0000

Google wants your personal dates, but today evrebody can catch your dates, so wehre is the problem? ilike google

By: M Temme

M Temme — Thu, 26 Jan 2012 15:16:00 +0000

Google wants your personal dates, but today evrebody can catch your dates, so wehre is the problem? ilike google

By: Nicole

Nicole — Thu, 14 Jan 2010 22:33:07 +0000

Google wont have more teams to provide efficient support system, they just dont care about people like online marketers.

There is tons of people waiting in the line for google so whats loss anyway for them when they dont care about "some" people...

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By: Reviews Google Support

Reviews Google Support — Wed, 13 Jan 2010 17:02:12 +0000

maybe Google will have more teams to provide an efficient support system

By: Chris

Chris — Wed, 13 Jan 2010 16:10:38 +0000

Hello John, I totally agree with your opinion, but I think, that the guys of google know, what they have to do. They’ll reinvent oneselfes and I also think, that the nexus one will become an legendary smartphone!

By: Travel Insurance

Travel Insurance — Tue, 12 Jan 2010 22:58:41 +0000

I have been using Google 411 for over a year now. (800-466-4411). It is an automated service, sometimes difficult to get the correct listing, then again, my city is hard to pronounce to a computer, Guelph ( pronounced Gwelf). What I like most from a cell phone perspective, is if you can get the business listing, the call ends up becoming a toll free long distance call since the service connects you automatically. If I ever have to call a business long distance, I try Google411 first!

By: kadın sağlığı

kadın sağlığı — Tue, 12 Jan 2010 17:52:03 +0000

I think it was showing up for customer service because of your previous personal search behavior. I just searched, and refreshed multiple times, and not one of those times did Google appear.

By: Rick

Rick — Tue, 12 Jan 2010 04:18:48 +0000

I feel sorry for their new phone customers because, my customer service over at Adwords is awful.

I've been an Adwords customer since the very beginning and regularly spend $500+ per month yet...

I am unable to get any sort of response to an ongoing issue. A problem that, if fixed, would at least double my spending with them.

Yet they won't even reply back to emails.

I've often thought that eventually the government will be the only ones who can get them to offer better customer support...

Because... what are we supposed to do, advertise on Bing?

By: Donny Lyons

Donny Lyons — Mon, 11 Jan 2010 23:56:39 +0000

I've had a bad experience with Google support also. For some reason they closed one of my Gmail accounts and I couldn't get a hold of them to unlock or whatever.

Process took over a week to get fixed, with a whole bunch of emails piling up.

By: Mark

Mark — Mon, 11 Jan 2010 21:05:18 +0000

HTC provide support for the Nexus One: http://ow.ly/VemJ