Thoughts on the intersection of search, media, technology, and more.

April 2009 archives

More Google News

Should have noted David Rosenblatt leaving Google yesterday, yet another senior, well regarded exec finding Google not the place to be these days, also, Tim Armstrong has hired a Google colleague to replace the head of AOL sales, so there's a trifecta.

Also buzzing: Time Warner is looking to buy back its AOL shares from Google (remember that deal?!) so it can spin the puppy out. I swear, if folks just listened to this guy back in 2004, we'd all have saved a few news cycles (and lord knows how much bleeding.)

Meanwhile, Google is "on a charm offensive" to try to stave off becoming the Microsoft of this decade, in terms of antitrust, Biz Week says.

Oh No - It's the DOJ!

Google cannot like the parallels (with Microsoft, in the late 90s). The DOJ has opened an inquiry into its book deal (one I have not, to be honest, entirely grokked. In fact, neither has my agent or my publisher, which is rather interesting....). From the NYT:

The inquiry does not necessarily mean that the department will oppose the settlement, which is subject to a court review. But it suggests that some of the concerns raised by critics, who say the settlement would unfairly give Google an exclusive license to profit from millions of books, have resonated with the Justice Department.

Google The Publisher

Over and over I've predicted that Google will be forced to act like a publisher, because there's only so much demand that can be harvested, and sooner or later, Google's core revenue-generating customers - that'd be marketers - will demand some help creating supply.

Supply means branding, and branding happens in the magical world of publishing. Here are two additional Google initiatives that point the company toward that world:

Google launches Digg-like feature

A Cnet piece giving an overiew of Google's attempt to curate value from the wisdom of the masses. Called What's Popular.

and...

Eric Schmidt on Google's New Plan for the News

Never seen this site before, but the woman who writes is managed to get into a party where she talked to Eric Schmidt. From the piece:

I asked if the rumors I’d heard, that Google was changing its mind about getting involved with creating original content, were true. No, he responded, quite convincingly, they’re not. Google is not a content company, and is not going in that direction, he explained. But Google does have plans for a solution. In about six months, the company will roll out a system that will bring high-quality news content to users without them actively looking for it. Under this latest iteration of advanced search, users will be automatically served the kind of news that interests them just by calling up Google’s page. The latest algorithms apply ever more sophisticated filtering – based on search words, user choices, purchases, a whole host of cues – to determine what the reader is looking for without knowing they’re looking for it. And on this basis, Google believes it will be able to sell premium ads against premium content.

If this is true (sending a note now to ask), it's a big step.

The Twitter Inflection

quantcast twitter 4.26.09.pngcompete twitter 4.26.09.pngIf you want to know why Facebook is working so damn hard to open up its site and make the newsfeed and statuses its main currency, why Google and Microsoft are fighting to incorporate real time/super fresh results into their SERPs, and why it seems everywhere you look, people are talking about Twitter, then look no further than these graphs, from Compete and Quantcast.

I've seen inflections like this before, with AOL in the early 90s, with Netscape and then Yahoo in the mid 90s, with Google seven years ago, with Facebook four years ago....and here we go again.

The real question is this: Has the Twitter rocket reached escape velocity, or will its Internet competitors bring it back down to earth?

This is why I love this industry.

On Facebook Opening Up

I nearly re-upped my subscription to the online version of the WSJ this evening, so as to read this piece: Facebook Opens Site To Developers Of Services.

But I found the text here - also on the WSJ site. Genie's outta the bottle. From it:

The announcement, expected Monday, means developers can build services that access the photos, videos, notes and comments users upload to Facebook, with users' permission. That's a big change for the social-networking site, which has exercised tight control over the look and feel of its service and how developers can interact with it.

What I cannot figure out is whether this means Facebook is going to solve its linking problem. I've complained about it before, but the big issue with Facebook, to my mind, is that it does not play well with others when it comes to linking on the open web. In fact, it's damn hard to even link *inside* Facebook, never mind sending links *from* other services (IE Twitter) into your Facebook status feed (you can't).

If Facebook fixes this, it's a game changer. If folks can create a useful service that acts and looks like Twitter, and works both inside and outside Facebook, and if these kinds of services can make money on their own terms (and not be subject to the whims of Facebook's current TOS, which are terrifying), well, that's a very big deal.

Will Yahoo And Microsoft Just Do It? If So, How?

msftyahoo-tm.jpgYesterday's news about Yahoo's layoffs was well received by Wall Street (which seems to love layoffs in every sector except its own), and part of the optimism about Yahoo's future seems to lay in folks expecting Yahoo and Microsoft to finally get around to doing a search deal. I've written over and over that I think the two should do this, but as time goes by and the machine at Microsoft continues to iterate on its own internal search play, I find it harder and harder to see how such a deal actually gets done, at least when it comes to organic search.

Now, I predicted in January this deal would get done, of course, so I kind of have a dog in this fight. But recall how I predicted it would go down:

"Microsoft will gain at least five points of search share in 2009, perhaps as much as 10. This is a rather radical prediction, I know, but hear me out. I think Redmond is tired of losing in this game, and after trying nearly every trick in the book, Microsoft will start to spend real money to grow share (IE, buying distribution), while at the same time listening to the advice of thoughtful folks who want to help the company improve the product. However, search share is half the game, as we know. The second half is monetization, and Microsoft will continue to struggle here, unless it manages to buy Yahoo's search business. Which it won't, because....

6. Yahoo and AOL will merge.

7. However, in the second half of the year, Microsoft will buy its search monetization from the combined company."

That's some pretty damn specific predictions, now that I think about it, and it depends on a lot of stuff happening that is out of Microsoft's control (AOL merging with Yahoo!) but I think the idea of combining search monetization efforts still makes sense. Yahoo has tons of distribution. Microsoft has tons of money. Both have a common enemy. We shall see.

Meanwhile, Bartz's bluntness is still pretty damn provocative. Here's a quote you have to love if you work in product management at Yahoo:

"We sort of had one product management person for every three engineers, so we had a lot of people running around and telling people what to do, but nobody was doing anything," Bartz said.

Yow!

News: Google Lets You Put Yourself Into Results For..Yourself

cd3s9vfk_46dpjthjg9_b.pngOne of the principal things nearly anyone does on Google.com is a vanity search: We ask the question: What do people see when they put my name into Google?  

Today, Google is announcing, for the first time, that anyone can change what is seen. (The initial launch is US only).

This, to be clear, is a Very Big Deal.

Joe Kraus, one of the founders of Excite and founder of JotSpot, is now at Google, and this new feature is his baby. I spoke to him today when he sent me a note about the launch. I immediately called him back, because, as I said, I see this as a Very Big Deal.

Why? Well, Google has always been predicated on being a neutral black box. You, as a solitary entity, could not influence the results that Google provided (though of course a very large industry has emerged that attempts to do just that). But this launch changes the game, in a few very, very interesting ways.

cd3s9vfk_50hqx8vvgd_b.png

First, and most obvious, this is Google leveraging its might in search to get more people to sign up for Google profiles. I shouldn't have to explain why this is important, given the competition from Facebook and Twitter, but trust me, it's really important that Google 1. know who you are and 2. compel you to have ongoing relationship with the company.

Second, this move creates, for the first time ever, a new signal that is directly controlled by an individual but changes what *everyone else* will see in results. True, for now, the results are at the bottom of the first page of results, but that doesn't mean it won't move up once Google learns enough to make it truly useful.

Third, this is Google putting a human, community-driven face on itself. It's Google saying "Hey search user! We want to listen and respond to you!" This is a very good thing for the company, and how it plays its hand from now forward is going to be very, very interesting.

Fortunately for Google, the man with the hand is Kraus, who is a master poker player (yes, I've lost to him) and a generally good guy to boot.

There are many questions to be asked about this new service, but the first one that came to my mind is this: Who ranks first for any given name? There are a lot of Joe Smiths, for example, and even more than one John Battelle's, despite the relative uniqueness of that name (and even more if you count dead folks on the roles of Ancestry.com).

Kraus explained that the initial signal for which profiles would be shown (four will be shown, with a "more" button) will be based on completeness of the Google Profile. AHA! Another motivation to give Google more info on you!Goog me.png

What if there are like 200 John Smiths, and they all have complete profiles? What signals will determine which get into the top four, and which gets the coveted top spot? Kraus said he didn't have a good answer for that yet, but one signal will certainly be clickthrough rates (like it is for AdSense), and they will be learning and iterating over time.

Google is also doing a US promotion to encourage folks to set up a profile - when you "Google Me" (literally, "me"), you get an ad (see image at left). Again, this is something of a first for Google, or at least unusual, as there are other AdSense advertisers for the term "me" who are not getting placement at the top - Google is taking it for its own promotion.

This all reminds me of the ending of my book. Which of course is my favorite part. In the epilogue, the final paragraph reads:

What does it mean, I wondered, to become immortal through words pressed in clay – or, as was the case here, through words formed in bits and transferred over the web? Is that not what every person longs for – what Odysseus chose over Kalypso’s nameless immortality – to die, but to be known forever? And does not search offer the same immortal imprint - is not existing forever in the indexes of Google and others the modern day equivalent of carving our stories into stone? For anyone who has ever written his own name into a search box and anxiously awaited the results, I believe the answer is yes.

The (News) Web Gets a Time Axis (Sort of)

TGoogle News Timeline.pnghrough its experimental Google Labs, Google has released a news time line. I remember asking Eric for this in 2002, so it's cool to see it actually happen (clearly, it wasn't top of the priority list seven years ago.)

Google's own description:

Google News Timeline is a web application that organizes search results chronologically. It allows users to view news and other data sources on a browsable, graphical timeline. Available data sources include recent and historical news, scanned newspapers and magazines, blog posts, sports scores, and information about various types of media, like music albums and movies

My own description: I don't get it. I wish I did, but this is a half step, like so many fine features out of Google. It doesn't grab me, and compel me to use it in a way that delights. I so wish they had real publishers working there, because damn, there's so much that might be done if Google had a true publishing mission. But then, this is my age old complaint, and I'm sounding like a real crank now.

A reminder for newer readers: I've been talking about the Web Time Axis for a long time now...

Testing...

Well that took a long time. I've had something of a week, to be honest. I hope to be writing again soon. Not only did I lose my hard drive, I also has some family issues arise which distracted me from writing.

I'm finally pulling out of it, thanks to many folks. My blog software is reinstalled, and I'm almost there with the rest of my digital life.

Missing a week of writing (and normal work flow) made me realize how much I like to think out loud in this space. When I don't, it feels rather like when I miss a few days of exercise - I get edgy and irritable.

So hopefully, I'll be back to my calm, well exercised self soon.

Outside Lands Lineup Announced!

OSL09.pngWoooohooo! Festival in SF for year two.....check out this lineup.

New SMB Post: Cultivate That Garden

Over at the HP SMB marketing site, my second post is up. Now, for most of you, this stuff will not be particularly new, but it's good to recall that just 42% of all SMBs have websites, and most of those are not particularly social in nature. From my post:

Most small business websites are not very good. That means you have a chance to really stand out. And that's a huge competitive advantage.

At this point you're probably rolling your eyes and saying "Yeah, right. Now I have to spend thousands of dollars making something that's just going to break in a few months, and then I'll have to pay another grand to fix it."

Not true. With small business and the web, the best way to start is to start small, and start social. Your business is a network of relationships - between vendors, clients, colleagues, and co workers. So instead of worrying about boiling your website ocean, trying simmering the social seas instead.

Down For A Count

My computer died last night, and my phone is acting, as I said on Twitter, like a teen on bad booze. So posting will be light, as I have to use the web interface and I'm not a fan of it, compared to composing in Ecto. I expect to be back to normal by the weekend, but my hard drive is in the shop. I hope it comes back.

Early Morning Reading

Hmmm, targeting ads on cable, wasn't Google going to do that?

Helping brands grok Twitter, a good idea.

Eric tries to give the newspaper industry advice, even as the industry blames Google for everything. This is not a problem that any one company can solve, however, despite plans to make people pay.

More as I read more...

Twitter Search

sketch.jpgMissed this post announcing further refinements to how Twitter is integrating search (I was in NYC last week), but it's worth noting, and thinking about. Many others commented upon it, so I'll try to not repeat what they said.  

I think the focus, however, should be on this line: "The best way to experience Twitter Search is when it's a natural part of your normal Twitter experience."

Exactly. The integration of results right into the main content section sets Twitter up beautifully for the integration of the next phase of Twitter monetization - TweetSense. Twitter knows it has to create an ad platform that reacts to a known set of results, both on Twitter's domain, but more importantly, off it as well. The starting point is TweetWords - which will work beautifully off these new results. TweetSense will be TweetWords exported to other instances of Twitter out in the wild - TweetDeck, ExecTweets, and the like.

This is also interesting: "Twitter Search is an engine for discovering what is happening right now but it doesn't always have to be a box and a button."

No it doesn't. Search has many interfaces, and so will Twitter.

Google The Big Target

IWM4.6.09.png It's not easy being the oxygen of the Internet economy. Google is starting to take blows from every side. Check out the first five headlines from IWantMedia this morning.

First, the Post (which I don't trust much as a rule, given its broad use of unnamed sources) follows last week's speculation around a Twitter acquisition with the headline that Google is talking to Twitter as a "defensive move."

Second, Barron's practically yells at Google for even considering talking to Twitter, because Twitter will never have a business model. (Idiots, of course it does).

Third, Google's YouTube division is widely reported to be losing nearly half a billion dollars.

Fourth, Google looks to have to fight, yet again, the trademarked AdWords lawsuit.

And Fifth, Google is now looking less like a sacred cow, and more like a milk cow, to media moguls with impaired cash flow.

Happy Monday, Google!

Back When Juju Was Freely Shared...

Matt reminds us of a timeretro-links1.png when Google used to promote its competition just in case you didn't find what you wanted on Google. Can you imagine such a thing happening now? My, how the times have changed.

It'd really be a shock to see this attitude now, and Matt's post reminds me how common it was back then to point to competition. Sad, in a way, we have lost something as the industry has "matured."

To compensate, Matt points to a greasemonkey script that brings the juju sharing back. Not that anyone will use it, of course (I mean, really, the number of folks who actually install scripts is probably less than those who use advanced search.)

One Thing Google IS Doing With Twitter

Speculation is rife that Twitter and Google are possibly in serious discussions about an acquisition. (No, it's not April Fool's Day anymore). Others say there's no deal on the table at all.

Well, of course they are talking, both parties would be crazy not to be at least doing that. (See Twitter = YouTube, et al). What I do know is that Google is testing a Twitter-related ad product through its AdSense network. That one you can take to the bank.  It's not particularly innovative* - it lets brands run a Twitter feed through their Adsense buy, from what I've heard, but at least it shows Google sees Twitter as worthy of grokking.

More on this when I have the time to write it down.

*Running feeds in ads is something FM has done for three years, and we are doing with ExecTweets now.

Help Me Interview Will Wright

215px-Willwrightatsxsw.jpg

This morning at the Web 2 Expo I'll be in interviewing Will Wright, legendary game designer best known for Sim City (his most recent accomplishment is Spore). What do you think I should ask him about?  

Breaking: Newscorp to Buy Twitter for $750mm in Cash

Jnewscorp twitter.pngust got confirmation from a very reliable source that Newscorp, eager to repeat its early success with MySpace (though not its later decline) has closed a definitive purchase of Twitter for "at least $750mm in cash."

"We see Twitter as a key strategic asset for Newscorp," the source told me, promising "not to muck it up too badly with home page takeover ads, at least, not this year."

I could not reach @ev or @biz for comment, but since their isn't their first goat rodeo, and they only have 140 characters to play with anyway, they won't be making uncomfortably-half-drunk-with-money videos any time soon.

Congrats to everyone, especially Jon Miller, who now has the Web's hottest growth property to keep an eye on. Hey Jon, you're on Twitter, aren't you?!

One clear result of this purchase is that all Fox News anchors will finally start a-tweetin', and CNN's constant pimping of the service will certainly dwindle....

UPDATE: This *is* an April Fool's joke...

A Good Idea: Goog's VC Fund

Just saw this item, which reminded me of my suggestion about Google, where I wrote:

Instead of trying to retain great talent, perhaps Google should encourage them to leave. Start a different kind of founder's award - one that seeds new startups. Given all the talent and all the interesting new companies springing up from the fertile soil of ex-Google land, I'd wager that fund would do damn well.

More from NYT:

The group, called Google Ventures, is expected to invest up to $100 million over the next 12 months. It will be overseen by David Drummond, who will continue in his role as senior vice president of corporate developing and chief legal officer at Google. Investments will be vetted by William Maris, who joined Google about a year ago, and Rich Miner, a co-founder of Android, a mobile software startup that Google acquired in 2005.

April 2009 archives