Close readers will notice a trend in 2008 here on Searchblog: I’ll be posting stuff about conversations, and in particular how companies are doing when it comes to having conversations with their key constituents. You may recall my one of my seminal posts on this topic: From Pull To Point, in which I urged the Wall St. Journal and the Economist to join what I called at that time “The Point To Economy.” I now call it “The Conversation Economy” and since I wrote that post, the NYT has joined, and it looks like the Journal may follow. But as this post from Poynter shows, CBS News ain’t even nearly there yet, and it’s particularly interesting, because it has to do with video, which I think is a key grammar in what I am starting to call the emerging Internet Creole. From the post:
CBS Sunday Morning may be the best news show on television. A couple of weeks ago, it carried a superb piece on the art of conversation — one that I wanted to send to a friend. So, logically, I went to CBSNews.com to look for it.
It’s not there. Or maybe it is — but I certainly couldn’t find it.