Thoughts on the intersection of search, media, technology, and more.

February 2007 archives

Subversion Has Its Place: Forget the Deal, Use the Platform

Oscar
People in big media companies sometimes ask me about YouTube and the content conundrum. In short: Should they post their stuff up there, or not? My answer comes back as sort of a koan - yes, of course, do both.

Mark Cuban, who is a consistent and very vocal YouTube critic, points out a few issues as to why. I have to admit, I think he is onto something here. (OK, I don't always agree with him, but I do always read him...). In short, Cuban says, use YouTube. After all, everyone else is.

There is something almost subversive in using YouTube as a marketing or promotional venue for content that can be found on another site. If you are a big media company, why, don't just post trailers, post stuff that you create specifically for the YouTube audience. If it gets your knickers in a bunch, don't post the whole thing (unless of course you have a deal you like). If you don't (in Cuban's example - the Oscars- there was no deal), well, use YouTube as the best promotion network ever invented.

If what you post works, Google will be motivated to quickly cut a deal on your terms to share revenues with your content. It's not like Google hasn't already proven it's ready to do so. It's just that big media companies have been afraid of doing anything until they get a Deal. But, getting a Deal means hundreds of thousands of dollars of legal fees and months (if not years) of wasted time. For now, strengthen your position by using YouTube as a way to promote what you already have. Is that so wrong? I'd be interested in anyone's opinion saying it is. Because in the end, the answer lies not in some theoretical argument, but in the attention given by the folks watching and reacting to what you post. If they hate what you do, stop doing it and figure out a way to give them what works. If they appreciate it as a way to navigate to your site, why, you've won. As Mark wrote:

Rather than sending take down notices, they should be leveraging the technology and medium and making it their own.

Hear hear. YouTube subverted your model, Big Media. Time to subvert it back. YouTube is a platform. Are you using it? Or are you waiting for the Deal? Forget the deal....figure out how to use what's already there! If you get good at it, well, the Deal gets a lot easier to do.

Keane to CBS

Keane
Google is losing a senior ad guy, and a real nice fellow to boot, to CBS. SEL has the news.

Here's the release, as well.

What, Numbers from Google?

Gadget Info
Yes, indeed. Google's code blog has hard numbers on the number of calls to Google's Gadgets. It's clear Google is looking to promote these tools, as allowing numbers like these to get out is not common. In fact, I'd say it's a totally unnatural act for Google. The numbers are not aggregated in one place, but Radar has done some of it for us. From that post:

* Google Map - 4,861,113
* PacMan v2.0 - 8,114,344
* DIGG - 3,228,599
* My IP - 1,063,244
* Wikipedia - 27,314,972
* Countdown - 2,076,028
* Online Second Life Friends - 1,396
* Free Sudoku Puzzles - 4,450,349
* Memory Game - 647,151

Google Adds Real Time Traffic to Maps

Been waiting for this, Yahoo has had it for some time.

Do You Think Google Is Dead Serious About The Ad Biz?

Yeah, it is. This post from Searchviews talks about a survey Google is fielding to learn more about what products it might create for advertisers.

A Very Bad Day for Markets. What Does It Mean?

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When was the last time the market dropped 500 points? Yep, right after 9.11. Today's events - we can blame China, but I don't buy it - I sense the US markets were waiting for a reason to head for the hills. It reminded me of a few events in the tech world - 9.11, the dot com bust, the Asian flu.

Each of those events predicated major changes in the world, and certainly in my life and the lives of tons of folks in our industry. But this time, I'm not sure. It's not like we have a ton of overvalued stocks out there in the web world, like we did in the late 90s, but....I'm still uneasy about where this might go. Are you?

Microsoft Goes Vertical

...with the purchase of a vertical health search engine, Medstory.

Congrats, Steven and Outside.in

Pal and amazing author Steven Johnson, a founder of Outside.in, is now a funded entrepreneur. Congrats!

Outside.in is a local blog/web aggregator - a sort of town newspaper writ large. I love the concept, but that's been true of nearly everything Steven has dreamt up...

Humor Becomes Them

Become.com is a shopping search engine (previous coverage here). They rent space in an office complex that is now owned by...wait for it....Google. Their sense of humor was not appreciated by the new landlords, apparently...Overlord Small

Searchmob Roundup

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Another Mobile Engine to Search Amazon.com

Special Section on Image Retrieval Included in New Issue of ASIST Bulletin

Google China - Picture Gallery

Page Is Wrong About AI

SEO Benefits from Digg & Reddit Frontpage Stories

Quintura Launches New UI

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Remember Quintura (some previous coverage), a visual search engine? TC reports a new UI launched today sporting tag clouds of a sort.

Now, the quick and easy way to grok an engine, not that it's in any way defensible, is to do a vanity search. But alas, you can't link to search results on Quintura. Fix that, folks! It does show the tag "king" for "john battelle". Hmmm.

Quigo Gets Its Moment in the NYT Sun

Quigo
Nice piece on contextual ad provider Quigo in today's NYT.

What Quigo offers is transparency and control in what can often be an opaque business: advertisers pay Yahoo and Google for contextual ad placement on a wide variety of Web pages, but get little say over where those ads run or even a list of sites where they do appear.

Quigo, by contrast, gives advertisers not only the list of specific sites where their ads have appeared but also the opportunity to buy only on specific Web sites or particular pages on those sites. It also allows media company sites like ESPN.com and FoxNews.com a chance to manage their own relationships with advertisers.

Although Quigo remains a small competitor, with less than 10 percent of the contextual ad business, its growing success has apparently persuaded Google, which is accustomed to calling the shots in all aspects of its business, that it has to change the way it sells the sponsored link ads in the future.

The key here is that in fact, Google *is* changing how it sells, and is pushing site specific and other approaches through its Adsense network. While direct response advertisers may not care about this, brand advertisers do, and it's those advertisers that Google is now going after...

Also - check out what Google continues to do in video, also in the NYT

Early Reports on Panama: Encouraging

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I've made no secret of my view on Yahoo's Panama project: I'm rooting for it, because for any number of good reasons, the world needs at least one more scaled search monetization option beyond AdWords/Adsense. Last week Gian Fulgoni, the founder of Comscore, pinged me with some interesting (but embargoed) news: Comscore has been tracking clickthrough and conversion in the first couple of weeks of Panama, and the numbers looked encouraging. He checked his numbers with Yahoo, and together they agreed to release the news early this morning.

The release is here...From it:

Using the week ending February 4, 2007 as a baseline for sponsored search click-through rates (i.e. total clicks on sponsored search ads divided by total searches) before the ranking model launched, comScore studied the two subsequent weeks of click-through data to evaluate the impact of the new ranking model. comScore’s data indicate that for each of the two weeks subsequent to the launch (ending February 11, 2007 and February 18, 2007), Yahoo! Sites experienced a noticeable lift in its sponsored search click-through rate. The week ending February 11 saw a 5-percent increase, while the week ending February 18 showed a 9-percent jump.

Also:

Another anticipated result of Yahoo!’s new ranking model is a shift in composition of total click volume from algorithmic to sponsored. The “sponsored click composition” metric (i.e. sponsored clicks as a percentage of total clicks) is critical in understanding Yahoo!’s success in improving both monetization and user experience. qSearch data show positive gains in this area, with sponsored clicks representing 10.6 percent and 11.1 percent of total click volume in the weeks ending February 11 and February 18, respectively. These data represent increases of 0.5 and 1.0 points in the weeks following the new ranking model launch.

Comscore asked me to comment on this, my incredibly insightful response: "While still in its early stages, any good news for Panama is good news for Yahoo! – and this early study shows plenty of good news."

Yahoo's stock response can be tracked here. And because I imagine folks will ask, no, I don't own shares, and I make a point of not trading stocks in companies that I write about.

Google Earth and Search

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O'Reilly's Radar has two posts on Google's integration of search into Google Earth, the first explains it, the second points to a Directions Magazine interview with the CTO of Google Earth (did you know there was a CTO of Google Earth?!).

This is the first inclusion of Google's web crawl in Google Earth. It has had Local search for a while, but that comes from a seperate index. I think that this is just the beginning of different search types to be included in Google Earth. I don't see any reason why Google wouldn't continue to add geocoded content as layers. In the future I think that we can expect blogs, Orkut networks, geo-referenced websites (time to start using microformats!), and books (it has already added a geo-oreinted view to book search - example).
What would the goal be of adding more search types? Well for one this would continue to improve the product; search is powerful. Second, search can lead to ads which may lead to monetization of Google Earth

Tim Armstrong on Future of Google Ads

Ad Age reports from a BofA chat session.

"Consumers are on 24 hours a day, you should have all your products available to them," Mr. Armstrong said. He said he couldn't "think of any companies where there isn't room left to grow with us."

Searchmob Roundup

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Search Powered Predictions

New Tech Reports From MSR: Making a Blogroll "Smarter" & Social Medadata and Email, Hello SNARF

Compare "Text Stats" for Amazon.com "Search Inside the Book" Titles

Search Engine Roundtable Gets Complete Makeover

Accepted Papers: First International Conference on Weblogs and Social Media

Reader Marc Writes...

Reader Marc writes: Web apps in general have barely made a dent in client-side usage and this announcement of a loosely joined set of apps by Google isn't likely to change that anytime soon.

Continue reading "Reader Marc Writes..." »

"Chill Out, Big Media, We're On It"

Eric Schmidt in a Reuters story today:

Google Inc., racing to head off a media industry backlash over its video Web site YouTube, will soon offer anti-piracy technologies to help all copyright holders thwart unauthorized video sharing, its chief executive said on Wednesday.

"We are definitely committed to (offering copyright protection technologies)," Google Chief Executive Officer Eric Schmidt said in an interview. "It is one of the company's highest priorities," he said.

"We just reviewed that (issue) about an hour ago," Schmidt told Reuters when asked what Google was doing to make anti-piracy technologies widely available to video owners. "It is going to roll out very soon ... It is not far away."

News: Google Biz Apps - No More Pretension, Google Goes for MSFT's Throat

Let's not pretend anymore, shall we? Google is looking to take Office out back and shoot it in the head. From the release:

MOUNTAIN VIEW, Calif., February 22, 2007 - Google Inc. (NASDAQ: GOOG)
today introduced Google Apps Premier Edition, a new version of
Google's hosted services for communication and collaboration designed
for businesses of all sizes. Google Apps Premier Edition is available
for $50 per user account per year, and includes phone support,
additional storage, and a new set of administration and business
integration capabilities.

Google Apps TM, launched as a free service in August 2006, is a suite
of applications that includes Gmail TM webmail services, Google
Calendar TM shared calendaring, Google Talk TM instant messaging and
voice-over-IP, and the Start Page feature for creating a customizable
home page on a specific domain. More than 100,000 small businesses and
hundreds of universities now use the service. Google Apps Premier
Edition now joins Google Apps Standard Edition and Google Apps
Education Edition, both of which will continue to be offered for free
to organizations.

"Procter & Gamble Global Business Services (GBS) has enrolled as a
charter enterprise customer of Google Apps, a successful consumer
product suite now available to enterprises. P&G will work closely with
Google in shaping enterprise characteristics and requirements for
these popular tools," said Laurie Heltsley, director Procter & Gamble
Global Business Services.

"So much of business now relies on people being able to communicate
and collaborate effectively," said Gregory Simpson, CTO for General
Electric Company. "GE is interested in evaluating Google Apps for the
easy access it provides to a suite of web applications, and the way
these applications can help people work together. Given its consumer
experience, Google has a natural advantage in understanding how people
interact together over the web."

Google also today announced that all editions of Google Apps now
include Google Docs & Spreadsheets TM. In addition, Google Apps now
supports Gmail for mobile on BlackBerry TM handheld devices.

Sounds like an Office killer to me. BTW, ZDnet tells us why they don't think this will dent Office. I disagree. Google can and will address the issues raised here...

Startupping

Mark Fletcher, who started Bloglines among other stuff, has created a blog to help folks start up companies. He asked me to help him with his first post. Check it out here.

Searchmob Roundup

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Briefs #2: New Version of Hakia Released; PARC Licensing Natural Language Technology to Powerset

GPO White Paper: Web Publication Harvesting

MyFeedz.com, A Personalized Feed Reader, Officially Released on Adobe Labs Site

Interview with Czeslaw Jan "Chet" Grycz from The Internet Archive

Apart from the Horrible Name & Logo, I Like It

On the Road Again

It's my kids' winter break, so of course I'm traveling for business. Will be a light week, once I return from this trip, posting will be intermittent...check out Searchmob, Gary is really ripping it up over there...

Larry Page on AI

Larry Ai
You know I trend toward the mystic when it comes to the emergence of AI, and in the book I explored the idea of Google using brute computation and comprehensiveness to allow AI to emerge in its network. Here (Cnet video) Larry Page discusses this very idea, ending with "it's not as far off as many people think." Thanks KK.

The War of Words Continues: "Mafia Shakedown"

Goodfedllas-1
That's what anonymous sources are calling YouTube/Google's approach (Reuters) to cutting deals with big media companies.

YouTube, owned by Google Inc., plans to introduce technology to help media companies identify pirated videos uploaded by users. But the tools are currently being offered as part of broader negotiations on licensing deals, they said.

The move contrasts with YouTube's biggest rival, News Corp.'s, popular Internet social network, MySpace, which said on Monday it would offer its own version of copyright protection services for free.

YouTube's "proposition that they will only protect copyrighted content if there's a business deal in place is unacceptable," a spokesman for Viacom Inc., owner of MTV Networks and Comedy Central, said this week.

Google counters that its technology requires cooperation with media partners, I can see their point. But I can only imagine the negotiations happening right now.

The Times has a piece on all this here - outlining the attempt to make a YouTube rival by NBC et al. From it:

It is hard not to conclude that the media establishment’s threats to start its own rival to YouTube — as well as Viacom’s yanking of its popular clips from the site — amount to posturing. What it might really be about is securing a lucrative deal from Google that would end hostilities in exchange for guaranteed cash and a healthy split of revenue from any advertising the company derives from their video content.

A Brief Interview with Michael Wesch (The Creator of That Wonderful Video...)

Mike.Thumbnail
Michael Wesch, PhD, is Assistant Professor of Cultural Anthropology at Kansas State University. If you've been reading Searchblog, then you know him as the guy behind this amazing video.

After I saw the film, I had to talk to the man who made it. Michael is a very thoughtful fellow, as one might expect, but he comes to "Web 2.0" from an entirely different perspective than your typical Valley entrepreneur (yet he seems to know more than most of us!). For more, read on....and keep in mind the Michael has agreed to answer your questions in the comments field, should any come up!

You did your fieldwork in a Melanesia, and teach at Kansas State. How did you end up making such a compelling video, one that resonates so deeply with folks like, well, those who read Searchblog?

For me, cultural anthropology is a continuous exercise in expanding my mind and my empathy, building primarily from one simple principle: everything is connected. This is true on many levels. First, everything including the environment, technology, economy, social structure, politics, religion, art and more are all interconnected. As I tried to illustrate in the video, this means that a change in one area (such as the way we communicate) can have a profound effect on everything else, including family, love, and our sense of being itself. Second, everything is connected throughout all time, and so as anthropologists we take a very broad view of human history, looking thousands or even millions of years into the past and into the future as well. And finally, all people on the planet are connected. This has always been true environmentally because we share the same planet. Today it is even more true with increasing economic and media globalization.

My friends in Papua New Guinea are experts in relationships and grasp the ways that we are all connected in much more profound ways than we do. They go so far as to suggest that their own health is dependent on strong relations with others. When they get sick they carefully examine their relations with others and try to heal those relations in order to heal their bodies.
In contrast, we tend to emphasize our independence and individuality, failing to realize just how interconnected we are with each other and the rest of the world, and disregarding the health of our relationships with others. This became clear to me when I saw a small boy in a Papua New Guinea village wearing a torn and tattered University of Nebraska sweatshirt, the only item of clothing he owned. The grim reality for me at that moment was that the same village was producing coffee which eventually found its way onto shelves in my hometown in Nebraska, and this boy may never be able to afford to drink the coffee produced in his own village.

So if there is a global village, it is not a very equitable one, and if there is a tragedy of our times, it may be that we are all interconnected but we fail to see it and take care of our relationships with others. For me, the ultimate promise of digital technology is that it might enable us to truly see one another once again and all the ways we are interconnected. It might help us create a truly global view that can spark the kind of empathy we need to create a better world for all of humankind. I’m not being overly utopian and naively saying that the Web will make this happen. In fact, if we don’t understand our digital technology and its effects, it can actually make humans and human needs even more invisible than ever before. But the technology also creates a remarkable opportunity for us to make a profound difference in the world.

So that’s some of the more personal and philosophical background behind this video. I wanted to show people how digital technology has evolved and give them a sense of where it might be going and to give some momentum to the all-important conversation about the consequences of that on our global society. I did not know it would reach so many people, but I had hoped that for those it did reach it would spark some reflection on the power of the technology they were using. Because without proper understanding and reflection, “the machine” is using us – all of us – even those that don’t have access to the machine at all.

Your video was quite sophisticated about how the web works, and the production quality was quite high as well. Where did you pick up those skills?

I made my first website in 1998 using notepad and HTML while I was a graduate student at the University of Virginia. It was slow- going but I saw a tremendous potential for transforming the way we present our research. Since then I have had a passion for exploring the latest technologies and how they an be used to communicate ideas in more effective ways. I like to learn these technologies on my own through trial and error, because sometimes the errors turn out to be new uses for the tool that I might not have discovered through formal training. I’m always looking for ways to use tools in ways other than for what they were intended. The great thing about our current era is that the tools are not only easier to use (as evidenced by an anthropology professor being able to learn them in his spare time), they are also more flexible than ever, allowing for some creative uses that seem to re-invent the tools all over again.

What tools do you use out there on the web that you find useful? Are you a devotee of any of the "Web 2" tools?

One can think of the Web as a place where multiple overlapping global conversations are taking place simultaneously. To keep up with these conversations I have established my online home at Netvibes, which allows me to integrate almost all of the tools I use and organize them into different “tabs” in a way that fits with my online life. I have a tab for blogs and comments which allows me to track multiple online conversations, along with a blog search module that updates whenever somebody posts something related to the topics I am currently interested in.

To keep up with parts of the global conversation that might not have a simple RSS feed, I use feeds from social bookmarking services like Diigo and Del.icio.us. As a visual anthropologist I also need to monitor parts of the conversation taking place in photos and videos. Sites like Flickr that allow photo tagging make it easy to monitor the photos, and with new video services like Viddler, Mojiti, and Bubbleply that allow users to tag, comment, and create their own content within and on top of existing videos, it will soon be possible to be alerted the moment somebody uses a tag to describe any particular piece of an online video. On the other end of the media spectrum, it is now easier than ever to keep track of traditional paper-based journals as well, as many are now providing RSS feeds and putting the articles online. This has created tremendous potential for Cite-U-Like, a social bookmarking service for academic journals, which I use to alert me whenever somebody uses a certain tag, or when somebody with similar interests as me tags anything.

The best tools are those that are flexible enough to be used beyond that for which they were intended. The more a web service can build this kind of flexibility in, the better, as it can tap into the collective intelligence of those using the service to extend its possibilities. Netvibes has this built right in by allowing users to create their own modules. With the help of an “API maker” like Dapper, we can create almost anything we need and integrate it into Netvibes, further extending our ability to keep track of those parts of the global conversation that interests us the most.

As a university professor I have also found Facebook to be useful. I was inspired to use Facebook for teaching by something I saw while visiting George Mason University. Like many universities, they were concerned that the library stacks were rarely being accessed by students. Instead of trying to bring students to the stacks, they brought the stacks to the students, placing a small library right in the middle of the food court where students hang out. We can do the same with popular social networking tools like Facebook. Facebook is not only great for expressing your identity, sharing with friends, and planning parties, it also has all the tools necessary to create an online learning community. Students are already frequently visiting Facebook, so we can bring our class discussions to them in a place where they have already invested significant effort in building up their identity, rather than asking them to login to Blackboard or some other course management system where they feel “faceless” and out of place.

Would you be open to answering any other questions readers might have in the comments section of my site?

Sure, sounds fun.

Google Buys AdScape

Of note....see TechCrunch's coverage.

Google and Wikipedia

This augurs further action on the part of Google (via Digg). I can't imagine it will stand. From the original posting on Hitwise:

The percentage of Google's downstream traffic going to Wikipedia increased by 166% year over year (week ending 2/10/07 vs. week ending 2/11/06). Last week Wikipedia was the #3 website in Google's downstream, after Google Image Search and MySpace.

Regardless of posturing, no business likes to send that much traffic to a third party site without some kind of value coming back. Will Wikipedia start running AdWords? Watch this space. I could imagine some kind of approach that drives revenue to the Wikimedia foundation....

Feedburner and Google

Feedburner just integrated Google's reader and personalized hompage into its stats, and my readership went up nearly 50%. Huh.

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Where's The Edge of the Web?

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Today is a good day, because later this afternoon I'm sitting down with Tim O'Reilly, my partner on the Web 2 Summit, and spending a few hours with his team thinking out loud about themes and ideas for this year's conference (It'll be Oct. 17-19, in SF again). Last year (the third one) was amazing, but we all got the sense that Web 2 had gone mainstream. While we had a lot of innovators at that event, this year we want to focus on the edges - the place where the web has yet to become mainstream, or the places where the mainstream will once again be upended due to innovations on the margins. Our goal is to find and introduce those edges into the conversation this year. From something we wrote up to introduce the concept:

350Px-Xi At End Of Earth(image)

Where are the greatest opportunities, and the greatest risks? At the Web's edge - the places where the Web is just beginning to take root: the industries, geographies, and applications that have yet to be conquered by the web's wide reach.

For the past three years, the Web 2.0 Summit has explored ideas which have already begun to slip into the mainstream. This year, we'll highlight news from unusual suspects- the enthusiasts and dreamers touching the edges of spaces not yet conquered by the Web, as well as established players who are looking to expand into new and previously unimaginable realms.

How is the Web infiltrating new beachheads in areas we never thought it could--or would? What are the majors doing at the edge, at the loony "ten percent time" at Google, in the labs at MSN, IBM, etc., that might inform entirely new applications, opportunities, even threats? What are the edge startups promising to redefine the center? What are the things we wish or know the Web can do, but so far, is failing us? What are the edges in terms of policy, politics, and morality?

This framing context came to me as I considered how long its taken the web to truly swallow and morph mobile, for example. Even traditional media of all kinds - books, movies, TV - has taken longer than most of us thought. But we're also interested in new approaches to markets (S3 comes to mind), new areas of early lock in (Navteq comes to mind) or late market innovation (Flickr is a good early example of innovation in a space that seemed pretty crowded). And Tim has been thinking about this forever, as he said in this podcast:

We're really in that stage with the Internet, where the Internet has become widely deployed and we're now saying "Wow -- what can we do if we really understand the power of the Internet?" And I think we're not there yet, all the way there yet. And all this innovation is still exploring what gets better as it becomes networked.

One of the new models Tim notes is now possible, for example, is pay-as-you-drive auto insurance. That's a pretty new idea...

I've always depended on your feedback to guide the process of programming Web 2. So will you help again? Where is the web's edge for you? What might it be able to do that we have yet to accomplish? What early signs do you see? What aspects of our culture might the web never touch? Pls let me know in comments here, or in email!

PS - This is for the Summit, not this April's Expo, which is shaping up really nicely! I'm interviewing a few folks on stage for that, including Eric Schmidt and Jeff Weiner.

I agree.

Series Of Tubes Small
Fred notes Ted Stevens, Mr. "Series of Tubes!", is sponsoring a bill to ban blogs, social networks, and anything else conversational from schools and libraries. "An Idiot", Fred calls Ted. I agree.

(image)

A Profile of Sergey

From Moment. Well done.
What's interesting is that Sergey let the author talk to his parents, even visit his home. That was off limits a few years ago.

Not For Sale? Build, then...

Promote the hell out of it....

Build? Buy?

Build.

YellowPages.com Gets It

Yellowpages-1
Last year I was asked to address an annual meeting of senior executives in the yellow pages business (I ended up doing two more after that, in fact). They were a bit concerned about Google, Yahoo, and Web 2 in general. Was their business imperiled?

Ummm....yeah, I told them. But they had the resources to address it. Among the recommendations I made to them was one I thought deeply obvious - let your readers/users on your online services rate the merchants, and use those ratings to start a conversation with your merchants that helped them turn all their businesses into conversations - I argued that with search, all business is a conversation, and only those who could engage would win in the end. They had thousands of sales reps on the street - train them to help merchants engage with audiences online.

I was struck by the response - one exec raised his hand and said, and I paraphrase - "You're asking me to tell my advertisers to invite criticism? You're asking me to actually create a platform that lets that criticism happen? Are you nuts?"

General nodding and murmurs of assent followed.

"Er...yes," I answered. "Yahoo already does. And Google does too (though not as well....). You better also, or you're...well...toast."

Well. Imagine my surprise to read this news.

YELLOWPAGES.COM ( http://www.yellowpages.com/ ), a subsidiary of AT&T Inc. (NYSE: T) , today announced it has rolled out User Reviews to its national site, enabling consumers to share opinions on local and national businesses from caterers and pool cleaners to jewelers and pet groomers.

Wow. I get the sense that you were listening, Yellowpages.com! Thanks!

How to "monetize" YouTube? Ask Sashi

Shashi Seth, that is, who just moved to YouTube, GigaOm reports.

Searchmob Roundup

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Fox TV Stations Using Collarity to Help With Web and Site Search

Selling Shovels to Web 2.0 Gold Miners

SingingFish Says So Long, Now Redirects to AOL Video; Truveo Redirects to SearchVideo

How to Create RSS Feeds for YouTube Clips

Yahoo! Pipes - A Community Effort

Krugle Powering Yahoo Developer Search

More here...

Did You Mean Googe? Yes, In Fact, They Did.

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Is the stem the L? I dunno. I think Google needs a spell checker. Oh wait, they have one?!

OK, more updates from the doodler at Google. Apparently I fail to have "true romance and poetry in my soul". No, not at all. Now, the idea that a stem is an apostrophe is, well, the literal idea. The more poetic, of course, is this: "I did but see her passing by, and yet I love her till I die." hat tip to KK

The Search-Driven Election

Interesting post on who's buying keywords this early:

To my surprise, only five of the 17 presumed candidates have purchased keywords on search engines. And if you take a closer look, it’s the Republicans who are doing a significantly better job of using search to communicate with the electorate.

Hey Fox, Meet Google's Database of Intentions

From InternetNews:

Google's YouTube and a company called Live Digital will offer no refuge to users who uploaded pirated copies of Fox Television's "24" and "The Simpsons" onto their video platforms.

In an e-mail to internetnews.com, a 20th Century Fox Television spokesperson said that Google and Live Digital complied with subpoenas issued by the U.S. District Court in Northern California and disclosed to Fox the identities of two individuals who illegally uploaded entire episodes of "24" prior to its broadcast and DVD release.

More on Belguim

News
Danny has a good overview and history of the case here, anyone who wants to look more deeply into this issue should read it. You can get lost down the rabbit hole with cases like this, in particular cases involving European law, which suffice to say does not work like US law. Precedents are less important here, but they can still matter (watch France, for instance). My take is to step back and do some chin stroking and ask some questions out loud. The first one seems obvious....

Q. So is this why Google hasn't put ads next to Google News anywhere?
A. I think so, but Google has told me that has nothing to do with it. Doing so might tip the scales to potential plaintiffs such as the ones in this case. Including in the US. If Google is making money directly off their content....well. That's just too much of an FU.

Q. But theoretically, it could?
A. Sure, of course. Does it all day long with all the rest of the content in its search engine, and the precedent of robots.txt is well established, as Danny points out.

Q. Will this case mean Google can't index news sites?
A. No, just the ones who complained, and since Google is appealing, not necessarily even those, and from what I can tell, Google can still index them outside of their narrow regions.

Q. Is this good or bad for Google?
A. It's bad, but not that bad. This is a fight it knew would come, and one can't win every fight. Even Google. If it clarifies the law around this, that is good. Even if the clarification is initially bad, it will allow for rational business deals to get cut.

Q. Huh?
A. Well, the enemy of innovation is uncertainty. Google (and all of us) has been uncertain about whether it could commercialize its News service. So far, the answer is sure, if you pay us enough. And so far, Google has not wanted to do that.

Q. So this is all about renegotiating the relationship between traditional media companies, their distribution networks, and the role of search in the new media landscape?

A. Yup.

Happy, Happy, Joy, Joy

350Px-Baseball (Ball) Closeup
I usually don't write about totally off topic stuff here but....Pitchers and catchers report this week. There's light at the end of the long winter tunnel.

Veoh (re)Launches Today

Veoh
Veoh, out of beta today, is Eisner's bid to create something for his pals in the entertainment biz to buy so as to combat YouTube/Google, in my very jaded view. On the other hand, it was a strong second tier player before he got involved. And Lost Remote likey. More here. PS - when you go to the site, a TV Guide channel thing starts running with typical Hollywood schlock. Ugh.

News: Google Does Not Win a Legal Battle

Will have more to say on this asap...

BRUSSELS — A court on Tuesday ruled in favor of Belgian newspapers that sued Google (GOOG), claiming that the Web search Internet search leader infringed copyright laws and demanded it remove their stories.

The Mountain View, Calif.-based company that operates the world's most-used search engine immediately said it would appeal, claiming its Google News service was "entirely legal."

A Brussels court ruled in favor of Copiepresse, a copyright protection group representing 18 mostly French-language newspapers that complained the search engine's "cached" links offered free access to archived articles that the papers usually sell on a subscription basis.

It ordered Google to remove any articles, photos or links from its sites — including Google News — that it displays without the newspapers' permission.

Ad Age on Conversational Marketing

Couldn't have said it better myself. Consumer created advertising is swell, but the much bigger idea here is conversational marketing. Columnist Jonah Bloom even gives me a hat tip toward the end....thanks Jonah!

The Next Shoe Drops In Google v. Media Cos

From the WSJ (no public link):

A group of major media companies has accused Internet giant Google Inc. of benefiting from the sale of pirated movies and providing business support to two Web sites suspected of offering access to illegal film downloads, according to several people familiar with the matter.

The allegations are an embarrassment for Google, which assured the companies on Friday it would take measures to prevent a recurrence of the episode.

The flare-up comes amid what have been often-tense negotiations between Google and the big film and TV studios over the unauthorized use of copyrighted programming by YouTube, a free video Web site Google bought last year after the site quickly became a cultural phenomenon.

... On Friday, Google responded to the complaints by agreeing to implement a series of measures it believes will help thwart piracy. In an afternoon conference call with studio representatives, lawyers for Google said the company would remove certain ads the companies objected to, create a list of approved advertisers and refrain from selling keywords used by rogue sites to lure users to pirated material. In addition, the Google lawyers said the company would introduce internal guidelines on monitoring keywords and train its ad sales force about how to avoid selling such ads.

As I posted last week, the honeymoon is over. Seeking Alpha has more coverage here.

YouTube Holy War? Updated

Apparently this fellow made a video showing violent quotes from the Koran, putting the holy book in a bad light. It was a slide show, that's it, no commentary. YouTube banned his account and pulled all his videos. He's an atheist, but not a nut. This is a bad precedent. His explanation is in the video above. Interesting where I found this - Xooglers, the blog run by ex-Google employees. From that post: This really bothers me for four reasons. First, to deem quotations from a holy text to be "inappropriate content" is outrageous on its face. Second, Gisburne was given no warning. Third, YouTube didn't just delete the video in question, they deleted Gisburne's entire account. And fourth, this makes a mockery of Google's "don't be evil" slogan. There can be no possible reason for this action other than caving to intimidation, and sanctimonious cowardice in the face of oppression is a particularly pernicious breed of evil. This story got Slashdotted as well, here. Update: YouTube has posted a clarification here. It leaves me still wondering what happened, but it seems there was some kind of violation of DMCA/Copyright stuff. I've asked for more info...

DMarc Founders: $100mm Is Apparently Enough

Dmarc-Tm
When Google bought radio advertising play dMarc, there was more than a billion dollars in earnout to be had, if the company hit its targets. There was also $100 million or so in cash.

It's hard to say what happened since, but the founders have left, and Google's radio plans are discussed in the MediaPost as unproductive so far.

Radio advertising ain't AdWords, that much is clear. What remains to be seen is whether Google is really committed to this business, and by extension, its dabbling in magazine and newspaper advertising. There's a lot left to learn, I'm guessing, and the markets themselves are a long way from Google's way of thinking. That I can say with some authority...

Update: This story was broken over at Paid Content....

and the Times weighs in...

IBM Research and Multimedia Search: A New Project

Reader JG points me to this release, from IBM Research in Haifa:

IBM recently announced the launch of a new EU 6th Framework project for Search on Audio-visual content using Peer-to-peer Information Retrieval (SAPIR) to build a large scale information community that will make multimedia files more accessible.

SAPIR is geared towards finding new ways to analyze, index, and retrieve the tremendous amounts of speech, image, video, and music that are filling our digital universe. The ultimate result will be a peer-to-peer distributed space that can be searched by content or example rather than using the current methods, which are limited to keywords and text-based tags.

Random Reading

GigaOm: Telcos Target Google in ‘Neutrality’ Fight
If you like your wrestling with mud, this is the place to watch.

TechCrunch: NBC Piles On Google - YouTube Strategy in Question
And...we're surprised?
The deals are not going as the majors want them to go. The millions are not in their bank account, and the honeymoon is over.

Digg: Cingular CEO bragging about Apple "bending" to his lock-in demands
Old, but good. Steve Jobs calls them "orifices". But we all need an asshole now and then, don't we Steve?

Threadwatch: Google and Other Internet Giants to Create a Code of Conduct
I predict that this will be forgotten in about...wait, this was a week ago. It's already forgotten.

SearchBots

Sbots
I like search hacks by grad students. Like SearchBots, for example.

Searchbots.net is an experimental search engine that investigates the use of mythology, personification and game theory as motivational strategies in creating a sustainable search community. Searchbots has a rich history and is unique in that it allows you to search using more "human" and entertaining types of information like colour and mood. If you picked the colour red you might get a website about tomatoes, communism or angry people.

Powersets - Breaking News

From Matt at Venturebeat. More when I can grok...

Powerset, a San Francisco search engine company, will announce Friday it has won exclusive rights to significant search engine technology it says may help propel it past Google.

The technology, developed at Palo Alto Research Center (PARC) in Silicon Valley, seeks to understand the meanings between words, akin to the way humans understand language — and is thus called “natural language.” It has been thirty years in the works.

The deal is significant because practical use of linguistic technology has eluded Google. The giant search engine has said it wants to implement language-understanding technology one day. However, tests of linguistic approaches haven’t made any difference in Google’s results so far, it says (see VentureBeat’s Thursday Q&A with Google’s director of research Peter Norvig below; also see his speech last year about this at Berkeley). Google has shunned reliance on word meanings, instead focusing on finding the most popular pages that contain the keywords. As for relationships between words, Google relies on statistical relationships, such as frequency they appear together, but not on linguistic relationships.

The deal with PARC, which is owned by Xerox, is an answer to Powerset critics, such as search expert Danny Sullivan, who all but heaped scorn on Powerset’s ambitions when we first wrote about them. At the time, Sullivan didn’t know the degree to which Powerset has focused on this.

Web 2 Search Engine List

I can't keep up. But these guys are trying...

Yahoo Pipes

Logo-Lg
I got an early peek at this months ago and I loved the concept. Anil has a write up here. From it:

Yahoo's launched an interesting and innovative new service, Pipes, which lets users with a relatively low degree of technological expertise combine structured sources of web data such as feeds. In this way, it's possible for non-experts to create new web services for their own use or for public consumption. Pipes combines a remarkably sophisticated development environment with some core social features such as the ability to clone or share the web services you produce. The service is fairly approachable, but somewhat complex once you get just under the surface, and should be moderately successful while radically raising the bar for other tools in its category.

Oh, and Tim's stoked too.

Is this ... Googley?

Googlers pride themselves on being Googley. Remember the first line of the IPO filing ("Google is not a conventional company...we do not intend to become one...")? But I got this press release today, and man, it sounds, well, just like any other lame press release from any other company trying to spin itself into some sales. Conventional.

Google Checkout Makes It Easy to Shop for Your Sweetheart (or Sweethearts) This Valentine's Day

Finding the perfect Valentines Day gift for your sweetheart is hard enough, but what about looking for two? According to a recent survey commissioned by Google Checkout(TM) and conducted by Harris Interactive, 1 out of every 2 (52%) U.S. adult Valentine's Day shoppers* will be buying gifts for more than one Valentine this year – for their spouses, for their parents and other family members, for their pets, and maybe even for multiple sweethearts.

What's more, 43% of U.S. adults who plan to buy a gift for their significant other reported that they plan to buy him or her more than one, while 41% of U.S. online adults who typically buy at least one gift plan to visit more than one website in search of those gifts. With all these sweethearts to shop for, gifts to buy, and stores to visit, Google Checkout is making the process faster and easier.

Google actually commissioned this research survey, then used it to promote Checkout. Huh.

EBay, Google, and the MySpace Dilemma

Myspace-1
And we thought it was just about search, right? As TechDirt and others (free link from the WSJ) report, finalization of MySpace's $900mm deal with Google is hitting a snag due to MySpace's desire to work with EBay on commerce stuff.

Now, back when Google was just a search company that syndicated ads, this would not have been a problem. But we all know that AdSense is one half step removed from the classifieds/commerce business. And with Google's recent push into PayPal's domain with Checkout, I can only imagine that EBay views Google as a major threat. Sure, EBay buys more ads from Google than nearly anyone else, but now that Google is directly challenging EBay's core business, things have changed.

One to watch.

Help Jupiter Understand SEM

Kevin Heisler, the new SEM analyst at Jupiter, asks for your help in preparing an industry report on the SEM marketplace. You can take his survey here.

Kevin notes to me:

This is my first report for Jupiter since I was hired as an analyst to build out the Search Marketing practice. It's the foundation for vision and concept reports I'll be writing this year, as well as our next Search Engine Marketing Constellation of SEM agencies, services and technologies.

The questions for U.S. and European marketers and agencies (25) focus on the goals, challenges and strategies for managing paid search and search engine optimization. For the first time, we'll be delving into conversational or performance media and the ways companies are leveraging it to build brands, acquire customers and generate leads.

Dr. Pete Writes

Reader Dr. Pete writes: For all of the lip service we pay to Web 2.0, it's amazing to stop and think how much the internet has really changed in the past decade. It's already revolutionalized almost everything we do, and yet we've taken it for granted in record time.

Continue reading "Dr. Pete Writes" »

Wonderful.

I love that this was done by a professor of anthropology.

Yet More Database O (Bad) Intentions Implications

Innaresting. From Threadwatch:

According to a Pandia article, Google is building a very large "rat trap" and using historical data to identify search engine spammers. So, if you were a spammer in the past or ever tried any so-called "black hat techniques" to manipulate a website's search engine rankings, it might come back to haunt you.

In fact, the Pandia article says Google "may" be doing this. Caveat reader....

I Missed This, But It's Interesting

From the News&Observer, in Raleigh, NC, a piece that claims Google was heavy handed in its negotiations with local officials over a data center. It may be a case of over sensitive officials playing to the local press, but it does remind me of behavior I covered back in the 90s, from Microsoft.

Google muscled N.C. officials
Records show company was forceful about tax breaks and secrecy

Google tried to silence lawmakers and pushed -- at times with a heavy hand -- to influence legislation designed to bring the company to Caldwell County.

The company demanded that legislators never speak its name, and had them scolded when word of its interest in North Carolina leaked out, according to records made public this week.

Crass Promo: FM Tech

Fm Tech-2
I'm enjoying reading FM Tech more and more. I read the feed, but the site is good too. It's a mashup of the best of all the technology authors associated with FM. Give it a whirl.

Worried About That Database o' Intentions?

Turn off your search history, with some help from an ex-Googler. (via BB)

I don't like Google aggregating this data about me. It is possible to opt out. You can turn off search history recording in the settings page. You can also edit your history, including removing it entirely.

It's still unclear to me exactly when Google started recording these histories under account names. Six tech savvy friends I asked all found they had some sort of history on Google going back as far as eighteen months. Only half of them remember having turned on some personalization feature that would have resulted in that history being collected. A seventh friend who is scrupulous about cookies and logins had no history. He regrets that his privacy concerns keep him from using Google Reader.

Search Over TV Ads, The Brand Beacon

Lost Remote makes a very important point: Showing up first in search is more powerful than promoting your brand on TV. But how to make this happen? It's not just buying keywords. It's having a conversation up, online, that is honest and has integrity and is about your brand. That conversation becomes a brand beacon, and you can't just buy that, you have to make it, engage in it, build it, cultivate it. How to do that? Ah, there's the rub. I'll be talking more about this in part three of my Conversational Media series, which is way overdue. From the LR post:

Last week, as most of you know, Steve Safran broke a national story here on Lost Remote. He appeared on ABC and MSNBC, as well as Boston TV and radio, with plenty of Lost Remote mentions. While our traffic nearly doubled for the day, it more than tripled the next day. Why, according to our logs? Search engines pointed thousands of users to Lost Remote for both the Aqua Teen Hunger Force story and the bad hair bride video. Which is a powerful lesson for TV folks: showing up near the top in Google for popular search terms trumps nationwide promotion on TV (well, unless you have a spot in the Super Bowl). So how’s your search engine optimization going?

Meanwhile, How's IAC/Ask Doing?

IAC, not a banner quarter, but Ask, pretty well, judging from this earnings report. More coverage at SEW and SEL.

Randy Falco, AOL

Stage-Falco
He's the TV guy who's now running AOL, and he's been pretty quiet since taking over. Here's coverage of a keynote he recently gave, from iMedia, and an interview. He sounds like he's learning pretty quick....

"First, respect the consumer-- don't interrupt his or her experience," Falco said. "In an on-demand world, ads that are unrelated or interruptive are deadly.

"Second, open a dialogue with your customer. Learn to listen as well as talk," Falco said. "They want to be heard.

"Third, be willing to give up some control. I know this involves some risks, but I believe that consumers will reward those brands that come across as genuinely more open and willing to listen.

A Database of Intentions Processor

An overview of Greenplum, the "Web 2.0 server", from VentureBeat.

Searchmob Roundup

Searchmob-24Sb Find ButtonSb Submit Button

PodZinger Unveils New Features and Bigger Player

NetJaxer 2.0 - Web 2.0 Distribution Service, Application Launcher for Windows

New Software and Exhibit from MIT's Project Simile for Creating Rich Visualizations on Web

Yahoo Research Webcast: Pam Samuelson on "Can Copyright Survive the Web Without Lighting Up?"

New Harris Survey Looks at YouTube Users, Ads on YouTube

Reader Kamal Jain Writes...

Reader Kamail Jain Writes: Google has a very clean home page. It has links to their advertisement products, may be useful, for 1% of their visitors who advertise on Google. But no link to their privacy policy, which is relevant for 100% of their users.

Continue reading "Reader Kamal Jain Writes..." »

Reader Kamal Jain Writes...

Reader Kamail Jain Writes: Google has a very clean home page. It has links to their advertisement products, may be useful, for 1% of their visitors who advertise on Google. But no link to their privacy policy, which is relevant for 100% of their users.

Continue reading "Reader Kamal Jain Writes..." »

The GooTube Debate

Youtube-1
On the issue of Viacom's takedown notice, and GooTube in general:

In this corner, against GooTube: Mark Cuban

Gootube has taken the arrogant position with big media that "You can't stop us. You can't stop people from uploading your copyrighted materials and if you want us to, you have to do a deal with us". With the little copyright owner who feels their work has been illegally hosted on Google Video they simply try to intimidate them.

And in this corner, against both Viacom and GooTube, Cory Doctorow:

This is shockingly bad behaviour on the part of both Viacom and Google, YouTube's owner. Viacom's indiscriminate spamigation is incredibly negligent and evil. They certainly know that a search for a term like "Redbones" will catch videos like Jim Moore's Sunday nite dinner at Redbones in Somerville, Mass (a 30 second clip of Moore and several friends "having dinner in a ribs place in Somerville"). The idea that they have members of the bar -- officers of the court! -- signing affidavits swearing that they have a good-faith belief that these clips infringe their copyrights is disgraceful. Practicing law is a privilege, not a right. The law societies should be holding these attorneys to account for this kind of behaviour.

But Google's lawyers should have known better, too. The DMCA says that if a web-hoster ignores a takedown request, it's liable for copyright damages if the material in question is found to be infringing. YouTube can't afford to just let any lunatic -- including the savage pricks at Viacom -- indiscriminately censor the content it hosts. That's not fair to its customers.

I haven't found anyone who is pro Google yet. Anyone?

FAST's AdMomentum

Logo-2
There's other search monetization news today with the announcement of FAST's AdMomentum. Release is here. The publisher-centric ad platform is due out in the spring. More from this AP story. Tidbits:

Fast is marketing its platform _ dubbed AdMomentum _ as a one-stop solution for Web sites that want to become less dependent on Google and the other large advertising networks operated by Yahoo Inc. and Microsoft Corp.

.....
With more money at stake, Fast is betting Web sites will be increasingly interested in developing their own ad systems so they won't have to share revenue with Google and the other networks.

'Publishers are not going to want another hand in their pockets every time they are selling ads,' said Perry Solomon, Fast's vice president of strategic market development. Solomon declined to discuss AdMomentum's pricing model.

The Canal Opens Today

Curtain raising pieces on Panama from Time, SEW, the NYT, and Beal.

A Cheery View of Panama

Panama-1
From Amr Awadallah, a Yahoo fellow, but one worth listenting to.

Some background, Panama brings two core changes:

One launched a few months ago and that is the new advertiser facing UI (user interface), it is much faster and easier to use than the original Overture UI (which was not upgraded in years) and brings many new features like ad templates, creative testing, immediate ad activation, and geo-targeting.
The other core change is what Yahoo! will launch late evening on Monday Feb 5th, and that is the spanken new Quality-Ordering marketplace. In a nut-shell, Yahoo!’s current marketplace orders the sponsored results by how much the advertisers are bidding regardless of how relevant the ad is to the query the user issues, the new marketplace will focus more on the relevance of the ad and how it relates to the query.
Quality-Ordering (aka Quality Reordering) is a win-win-win, i.e. it is a win for the users since they get more relevant sponsored results, it is a win for advertisers since they get leads that are more likely to convert (so higher ROI), and it is a win for Yahoo! since higher quality equals more clicks.

A Search History Privacy Tale

Worth a read. This fellow has noticed a flaw in how security is - or is not - handled in Google's approach to personal search history.

Yes, I did give my permission for someone to log in to their Google account from my laptop. However, I reasonably expected Google to log him out after a while even if he did not log himself out. Then I realized that this is probably not a bug, but rather an architectural limitation. Google cannot tell when a person has finished using a particular computer or if in fact if that person actively uses multiple computers. For personalized search to work well, Google needs to capture all of a user’s search activity. While doing that aggressively, Google became a tool for compromising my privacy.

As a result, my search results are not only "owned" by someone else, I don't even have access to them.

Searchmob Roundup

Searchmob-24Sb Find ButtonSb Submit Button

Why Is Yahoo Search NOW Gaining on Google According to NetRatings

Yahoo Creating BRAND UNIVERSE

Name Intelligence Releases Beta of Psychic Whois Database

$2 Million Sloan Foundation Grant to Help Library of Congreww Digitize Thousands of "Bittle" Books

Updated Database: RxNav (A Semantic Navigation Tool for Clinical Drugs)

Another Online Giant Reported Earnings...

That'd be Time Warner (AOL). Seeking Alpha transcript. Running on the road, no time to fully grok. However, recall that many believe the company (AOL) is being prepped for a liquidity event.

Two New Behavioral Ad Firms

Matt has the scoop on Aggregate Knowledge and Wunderloop, both are Database of Intentions-based ad services....

February 2007 archives