Comments on: A Few Questions For Joe Kraus

By: chrish

chrish — Fri, 26 Jan 2007 05:21:12 +0000

Joe’s take on the shift from the old, individual-productivity world to the new, group-productivity world is good insight and hits home for me. I’m a research consultant for call centers of Fortune 500 companies and we’ve been seeing a similar, fundamental shift in the customer servive world. As call centers increasingly receive more complicated issues, the emphasis shifts from individual performance to group productivity and collaboration to solve complicated customer issues. Not to get too technical on call centers but this framework of moving from individual to group productivity is shaping all kinds of industries, even those outside of the tech and internet environments. Thanks.

By: James Duncan Davidson

James Duncan Davidson — Fri, 26 Jan 2007 01:44:40 +0000

The photo of Joe above is licensed under a Creative Commons Attribution and should be attributed to “James Duncan Davidson/O’Reilly Media” as requested on the Flickr page containing the original of this photo. The Flickr page containing this photo is at

http://www.flickr.com/photos/x180/50647184

I’d have provided a link, but the comment system won’t allow it without a Typekey signin, and won’t let me sign in to Typekey even though I have an Typekey identity.

By: Oracep

Oracep — Thu, 25 Jan 2007 20:37:43 +0000

No Joe, there’s massive room for making individuals more productive. It’s in the snowballing effect when they have greater insight into the quality of their written thoughts. Our technology does this. Do you think they might compete? And then do you think that the Blogosphere might raise itself from the Bogosphere?

By: ★ ★ SearcH EngineS WeB ★ ★

★ ★ SearcH EngineS WeB ★ ★ — Thu, 25 Jan 2007 09:37:32 +0000

EXCITE – debuted the CONCEPT SEARCH tech – in the 90s, this was quite innovative at the time. Hopefully is he is reading this,he can reply about how they came to adopt that ALGO technology – and why did Excite & Webcrawler decline.

That technology had potential – and if combined with Link Popularity and Click popularity and Subject Specific Popularity could have really been an awesome combination.

Ironicallly, all of those GEM ideas from the mid 90s – should have been combined – instead of everyone competing with each other as having that ONE answer

By: ★ ★ SearcH EngineS WeB ★ ★

★ ★ SearcH EngineS WeB ★ ★ — Thu, 25 Jan 2007 09:36:57 +0000

That technology had potential – and if combined with Link Popularity and Click popularity and Subject Specific Popularity could have really been an awesome combination.

Ironicallly, all of those GEM ideas from the mid 90s – should have been combined – instead of everyone competing with each other as having that ONE answer