My opening presentation at the CM Summit two weeks ago. All the video is now up from the event.
Media/Tech Business Models, Random, But Interesting, The Conversation Economy, The Web As Platform
Reader Ed Brenegar writes: This is a year to change the customer relations game. With less commerce happening, presumably, there is more time for interaction. That interaction has to build the relationships...»
Yup, it makes the perfect gift for that officemate or colleague who you thought had everything... including you! If you order here, I promise to sign it, assuming we can figure out the shipping...
You can also buy the audio version here.
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Comments
Thanks for posting this John. It's great to see it again.
Ian
Just watched your interview with Evan Williams -- good stuff!
Nice to hear they're interested in developing news channels -- I too think that's an very promising avenue (which is why I suggested the question ;)... and of course I have many focused properties to go with that (if Evan is interested ;).
BTW: one guy in the audience asked about Facebook updates. I have RSS feeds of my friends at http://nonline.info -- and I think it was a... ummm... mistake to stop doing the "with friends" bit.
Then again, I do anticipate such streaming channels to start popping up like mushrooms all over the place as this type of software moves out onto the wider web (much like other software [e.g. blogging] has been refined over the years)... -- and so such smaller, more tightly knit communities (most likely topically focused) will not need to be as vast and expansive (and therefore we wouldn't have to put our beaks right up to a fire hose! ;)
ps: see also my related questions for Mark Zuckerberg @ http://battellemedia.com/archives/004668.php#comment_134355
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