Adobe is getting more aggressive in its expansion of web based applications outside its core, Microsoft is finally taking the next step, (but TC is not impressed) and the space is really heating up. What a fall!
Reader Ed Brenegar writes: This is a year to change the customer relations game. With less commerce happening, presumably, there is more time for interaction. That interaction has to build the relationships...»
Yup, it makes the perfect gift for that officemate or colleague who you thought had everything... including you! If you order here, I promise to sign it, assuming we can figure out the shipping...
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Comments
I agree that there's a lot of activity, but I wish somebody would explain what major user problem these online tools are solving and how that's supposed to replace Office. Having the ability to do a group review of a document online is neat, and I'm sure it'll get used, but it's a vast leap from that to replacing the word processor you use to create that document in the first place.
When we've looked at user adoption trends for web apps, it seems to be directly tied to what practical user problem you solve.
Mike, Rubicon Consulting
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